[Vtigercrm-developers] Asterisk Connector & Asterisk 11

Rishab K rishab.k at vtiger.com
Sat Aug 2 05:31:22 GMT 2014


Hi,

Can we have the following information,so that we can track down the issue
you are facing:

1. Vtiger Connector log files .
2. *VtigerAsteriskConnector.properties* file snapshot.
3. Asterisk *manager.conf* snapshot.
4. Asterisk *extension.conf* snapshot.

Along with this can we have access to your Asterisk Server.


On Sat, Aug 2, 2014 at 1:44 AM, vtiger at camden.net <vtiger at camden.net> wrote:

>
> hello, thanks in advance for your help, is the Asterisk Connector for 6.1
> compatible with Asterisk 11
>
> I have
>
> PhP 5.4
> Asterisk 11
> AMI 1.3
> FreePBX 2.11
> Vtiger 6.1
>
>
> when I click to call out of Vtiger my extension rings, when I pick up it
> tries to connect the call to its self (am am sent to my own busy VM, rather
> than number clicked on)
>
> when I watch data from webapp.sh its says
>
> unsupported Asterisk Call Manager/1.3 use at own risk
> No event class registered for event type 'fullybooted'
> Successfully logged in
> Determined Asterisk version: Asterisk 1.6
> Sending call originate request to asterisk
> Context:from-internal
> From: 101 -> To: XXXXXXXXXX  //where XXXXXXXXXX = the number clicked in
> vtiger
> Outgoing Call Response: Success
> Asterisk Response: Originate successfully queued
>
> then I get a lot of
>
> Unable to set property 'connectedlinenum'
>
>
> I have Activa for Asterisk install and click to call from outlook works
> fine, so I know its not a calling commands from the AMI that is a
> probelm... yes I have shut this down to make sure it was not interfering
> with the vtiger connector
>
>
> I get absolutely nothing in vtiger on a inbound attempt, no pop-up, I dont
> see any data viewing the webapp.sh
>
> I have seen in post the connector is for 1.8, but also seen it should work
> with 11, no info on what AMI version
>
>
> any help would be appreciated
>
>
>
>
>
>
> _______________________________________________
> http://www.vtiger.com/
>
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