[Vtigercrm-developers] Asterisk Connector & Asterisk 11

Zebra Hosting support at zebrahosting.eu
Sat Aug 2 11:55:59 GMT 2014


Could you please post your setups/snapshots  and possible solutions also here (without the PW of course)

I am still struggling with the exact same setup and did not even get it working as far as you did.


Bastiaan Houtkooper
Zebra Hosting



On 2 aug. 2014, at 07:31, Rishab K <rishab.k at vtiger.com<mailto:rishab.k at vtiger.com>> wrote:

Hi,

Can we have the following information,so that we can track down the issue you are facing:

1. Vtiger Connector log files .
2. VtigerAsteriskConnector.properties file snapshot.
3. Asterisk manager.conf snapshot.
4. Asterisk extension.conf snapshot.

Along with this can we have access to your Asterisk Server.


On Sat, Aug 2, 2014 at 1:44 AM, vtiger at camden.net<mailto:vtiger at camden.net> <vtiger at camden.net<mailto:vtiger at camden.net>> wrote:

hello, thanks in advance for your help, is the Asterisk Connector for 6.1 compatible with Asterisk 11

I have

PhP 5.4
Asterisk 11
AMI 1.3
FreePBX 2.11
Vtiger 6.1


when I click to call out of Vtiger my extension rings, when I pick up it tries to connect the call to its self (am am sent to my own busy VM, rather than number clicked on)

when I watch data from webapp.sh its says

unsupported Asterisk Call Manager/1.3 use at own risk
No event class registered for event type 'fullybooted'
Successfully logged in
Determined Asterisk version: Asterisk 1.6
Sending call originate request to asterisk
Context:from-internal
From: 101 -> To: XXXXXXXXXX  //where XXXXXXXXXX = the number clicked in vtiger
Outgoing Call Response: Success
Asterisk Response: Originate successfully queued

then I get a lot of

Unable to set property 'connectedlinenum'


I have Activa for Asterisk install and click to call from outlook works fine, so I know its not a calling commands from the AMI that is a probelm... yes I have shut this down to make sure it was not interfering with the vtiger connector


I get absolutely nothing in vtiger on a inbound attempt, no pop-up, I dont see any data viewing the webapp.sh

I have seen in post the connector is for 1.8, but also seen it should work with 11, no info on what AMI version


any help would be appreciated






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