[Vtigercrm-developers] Asterisk Connector & Asterisk 11

Rishab K rishab.k at vtiger.com
Sat Aug 2 13:27:06 GMT 2014


I have attached the snapshots of the configuration that is done in
Asterisk, Vtiger Connector in


   - VtigerAsteriskConnector/conf/VtigerAsteriskConnector.properties
   - /etc/asterisk/manager.conf
   - /etc/asterisk/extensions.conf




On Sat, Aug 2, 2014 at 6:37 PM, Akshath T.A <akshath.t at vtiger.com> wrote:

> Rishab,
>
> I have attached the snapshots of the configuration that is done in
> Asterisk, Vtiger Connector and FreePBX. Please inform customer about this
> and tell him that there is some issue for making calls to regular numbers
> like mobile, landline and fix for this will be given shortly.
>
> ( please confirm with uma when will this changes be given ?)
>
>
>
>
> On Sat, Aug 2, 2014 at 5:33 PM, Rishab K <rishab.k at vtiger.com> wrote:
>
>>
>>
>>
>> On Sat, Aug 2, 2014 at 5:25 PM, Zebra Hosting <support at zebrahosting.eu>
>> wrote:
>>
>>>  Could you please post your setups/snapshots  and possible solutions
>>> also here (without the PW of course)
>>>
>>>  I am still struggling with the exact same setup and did not even get
>>> it working as far as you did.
>>>
>>>
>>>  Bastiaan Houtkooper
>>> Zebra Hosting
>>>
>>>
>>>
>>>  On 2 aug. 2014, at 07:31, Rishab K <rishab.k at vtiger.com> wrote:
>>>
>>>   Hi,
>>>
>>>  Can we have the following information,so that we can track down the
>>> issue you are facing:
>>>
>>>  1. Vtiger Connector log files .
>>>  2. *VtigerAsteriskConnector.properties* file snapshot.
>>>  3. Asterisk *manager.conf* snapshot.
>>>  4. Asterisk *extension.conf* snapshot.
>>>
>>>  Along with this can we have access to your Asterisk Server.
>>>
>>>
>>> On Sat, Aug 2, 2014 at 1:44 AM, vtiger at camden.net <vtiger at camden.net>
>>> wrote:
>>>
>>>>
>>>> hello, thanks in advance for your help, is the Asterisk Connector for
>>>> 6.1 compatible with Asterisk 11
>>>>
>>>>  I have
>>>>
>>>>  PhP 5.4
>>>> Asterisk 11
>>>> AMI 1.3
>>>> FreePBX 2.11
>>>> Vtiger 6.1
>>>>
>>>>
>>>>  when I click to call out of Vtiger my extension rings, when I pick up
>>>> it tries to connect the call to its self (am am sent to my own busy VM,
>>>> rather than number clicked on)
>>>>
>>>>  when I watch data from webapp.sh its says
>>>>
>>>>  unsupported Asterisk Call Manager/1.3 use at own risk
>>>> No event class registered for event type 'fullybooted'
>>>> Successfully logged in
>>>> Determined Asterisk version: Asterisk 1.6
>>>> Sending call originate request to asterisk
>>>> Context:from-internal
>>>> From: 101 -> To: XXXXXXXXXX  //where XXXXXXXXXX = the number clicked
>>>> in vtiger
>>>> Outgoing Call Response: Success
>>>> Asterisk Response: Originate successfully queued
>>>>
>>>>  then I get a lot of
>>>>
>>>>  Unable to set property 'connectedlinenum'
>>>>
>>>>
>>>>  I have Activa for Asterisk install and click to call from outlook
>>>> works fine, so I know its not a calling commands from the AMI that is a
>>>> probelm... yes I have shut this down to make sure it was not interfering
>>>> with the vtiger connector
>>>>
>>>>
>>>>  I get absolutely nothing in vtiger on a inbound attempt, no pop-up, I
>>>> dont see any data viewing the webapp.sh
>>>>
>>>>  I have seen in post the connector is for 1.8, but also seen it should
>>>> work with 11, no info on what AMI version
>>>>
>>>>
>>>>  any help would be appreciated
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> _______________________________________________
>>>> http://www.vtiger.com/
>>>>
>>>
>>>  _______________________________________________
>>> http://www.vtiger.com/
>>>
>>>
>>>
>>> _______________________________________________
>>> http://www.vtiger.com/
>>>
>>
>>
>
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