[Vtigercrm-developers] Fwd: Re: Email related list popup v6.0

Vic Cekvenich vic.cvc at gmx.com
Sun Aug 17 18:46:03 GMT 2014



-------- Original Message --------
Subject: 	Re: [Vtigercrm-developers] Email related list popup v6.0
Date: 	Tue, 17 Jun 2014 22:48:01 +0700
From: 	Siam Translations LLP <info at siam-translations.com>
Reply-To: 	vtigercrm-developers at lists.vtigercrm.com
To: 	Vtigercrm Developers <vtigercrm-developers at lists.vtigercrm.com>



:-) Rishab, it is about interaction with Customer.
Imagine you get into contact details and browsing related emails. You 
get email with content you want to respond to just right now.
What is the most logical action? Not reply? This case is quite obvious 
(at least for me). I

Kindest Regards
Andrew Smith

Siam Translations LLP
www.siam-translations.com <http://www.siam-translations.com>

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On Tue, Jun 17, 2014 at 9:25 PM, Rishab K <rishab.k at vtiger.com 
<mailto:rishab.k at vtiger.com>> wrote:

    Hello Andrew,

    You can add emails to a related customer in two ways:

    1.Entry gets added to the email related list as soon as the Record
    owner sends a email to the contact.
    2.Entry gets added to the email related list through mailconverter
    and mailmanger.

    Should the Reply button be available when the record entry is
    created through 1st way.i.e,when the Record owner sends a email to
    the Contact.
    ??
      I feel it should not be available,
    what are your thoughts on this??


    On Mon, Jun 16, 2014 at 1:13 PM, Uma S <uma.s at vtiger.com
    <mailto:uma.s at vtiger.com>> wrote:

        Hi Andrew,

        Yes reply option should be there for safe correspondence
        consistency. I have reported trac
        <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8102> for same.
        Please update your observation. We will look into this soon.


        On Sat, Jun 14, 2014 at 11:57 AM, Siam Translations LLP
        <info at siam-translations.com <mailto:info at siam-translations.com>>
        wrote:

            When i open email from related to customer list i have
            options: forward, edit, print.
            Where is reply? Reply with quoting below email content will
            be logical to safe correspondence consistency.

            Andrew

            Sent from my iPad
            _______________________________________________
            http://www.vtiger.com/




        -- 
        With
        Best Regards
        Uma.S
        Vtiger Team

        _______________________________________________
        http://www.vtiger.com/



    _______________________________________________
    http://www.vtiger.com/


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