[Vtigercrm-developers] Fwd: Re: Tickets Contacts and Organizations

[Vic Cekvenich]

-------- Original Message --------
Subject: 	Re: [Vtigercrm-developers] Tickets Contacts and Organizations
Date: 	Thu, 26 Jun 2014 14:33:41 +0200
From: 	Bandile Nodada <bnodada at gmail.com>
Reply-To: 	vtigercrm-developers at lists.vtigercrm.com
To: 	vtigercrm-developers at lists.vtigercrm.com 
<vtigercrm-developers at lists.vtigercrm.com>



In my case it is found at C:\Program Files 
(x86)\vtigercrm600\apache\htdocs\vtigerCRM\modules\Settings\MailConverter\handlers 


this is on a Windows 7 machine that i am using for testing.

Just for precaustion just make sure that you rename your current file 
before you replace it for rollback reasons should anything go wrong.

All the best

Kind Regards,
Nodada Bandile
0824711732

"Education isn't how much you have committed to memory, or even how much 
you know. It's being able to differentiate between what you do know and 
what you don't."
--Anatole France


On Thu, Jun 26, 2014 at 1:44 PM, Sparker <sparker at maxxservers.net 
<mailto:sparker at maxxservers.net>> wrote:

    I really appreciate the assist on this.

    Can you tell me where this was located originally so I can share it
    with the rest of the community that may be having a hard time
    finding the solution like I was.

    Thank you,____

    Sparker____

    __ __

    *From:*vtigercrm-developers-bounces at lists.vtigercrm.com
    <mailto:vtigercrm-developers-bounces at lists.vtigercrm.com>
    [mailto:vtigercrm-developers-bounces at lists.vtigercrm.com
    <mailto:vtigercrm-developers-bounces at lists.vtigercrm.com>] *On
    Behalf Of *lajeesh k
    *Sent:* Wednesday, June 25, 2014 11:31 PM
    *To:* vtigercrm-developers


    *Subject:* Re: [Vtigercrm-developers] Tickets Contacts and
    Organizations____

    __ __

    I am attaching the file. Replace the file with
    modules/settings/MailConverter/handler/MailScannerAction.php.  I was
    in mobile , Thats why I couldnt give you the file before

    ____

    Regards,____

    Lajeesh____

    __ __

    On Thu, Jun 26, 2014 at 9:01 AM, Sparker <sparker at maxxservers.net
    <mailto:sparker at maxxservers.net>> wrote:____

    Thank you,____

    __ __

    Do you have a link to that file or tell me what you mean by svn.____

    __ __

    Sorry for sounding like a novice but I am not familiar with that
    analogy. ____

    __ __

    Thank you,____

    Stacy____

    __ __

    __ __

    Sent via the Samsung GALAXY S®4, an AT&T 4G LTE smartphone____

    __ __

    -------- Original message --------____

    From: Lajeesh ____

    Date:06/25/2014 10:02 PM (GMT-06:00) ____

    To: vtigercrm-developers at lists.vtigercrm.com
    <mailto:vtigercrm-developers at lists.vtigercrm.com> ____

    Subject: Re: [Vtigercrm-developers] Tickets Contacts and
    Organizations ____

    __ __

    There is a bug..change the file
    mailscanner/core/mailscanneraction.php with the latest file from svn

    Regards
    Lajeesh____

    ------------------------------------------------------------------------

    *From: *Sparker <mailto:sparker at maxxservers.net>
    *Sent: *26-06-2014 07:10
    *To: *vtigercrm-developers at lists.vtigercrm.com
    <mailto:vtigercrm-developers at lists.vtigercrm.com>
    *Subject: *[Vtigercrm-developers] Tickets Contacts and Organizations____

    Hello Team,

    I am a long time Vtiger user and really hope this isn’t just me..

    I have researched all over and have yet to find a solution.
    When a ticket is created via email Vtiger 6.0 fails to associate the
    ticket with a Contact or the Organization.

    I have spent hours upon hours ( probably days of total invested
    time) researching and asking in the forums etc.
    We have yet to find a solution.

    Is there anyone out there that can assist with this issue? It used
    to work fine in 5.4

    Thank you for any input and or advise.

    Regards,
    Sparker____


    _______________________________________________
    http://www.vtiger.com/____




    -- 

    Regards,
    Lajeesh____


    _______________________________________________
    http://www.vtiger.com/


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