[Vtigercrm-developers] Fwd: Re: Tickets Contacts and Organizations

[Vic Cekvenich]

-------- Original Message --------
Subject: 	Re: [Vtigercrm-developers] Tickets Contacts and Organizations
Date: 	Thu, 26 Jun 2014 06:44:23 -0500
From: 	Sparker <sparker at maxxservers.net>
Reply-To: 	vtigercrm-developers at lists.vtigercrm.com
Organization: 	Maxxservers
To: 	<vtigercrm-developers at lists.vtigercrm.com>



I really appreciate the assist on this.

Can you tell me where this was located originally so I can share it with 
the rest of the community that may be having a hard time finding the 
solution like I was.

Thank you,

Sparker

*From:*vtigercrm-developers-bounces at lists.vtigercrm.com 
[mailto:vtigercrm-developers-bounces at lists.vtigercrm.com] *On Behalf Of 
*lajeesh k
*Sent:* Wednesday, June 25, 2014 11:31 PM
*To:* vtigercrm-developers
*Subject:* Re: [Vtigercrm-developers] Tickets Contacts and Organizations

I am attaching the file. Replace the file with 
modules/settings/MailConverter/handler/MailScannerAction.php.  I was in 
mobile , Thats why I couldnt give you the file before

Regards,

Lajeesh

On Thu, Jun 26, 2014 at 9:01 AM, Sparker <sparker at maxxservers.net 
<mailto:sparker at maxxservers.net>> wrote:

Thank you,

Do you have a link to that file or tell me what you mean by svn.

Sorry for sounding like a novice but I am not familiar with that analogy.

Thank you,

Stacy

Sent via the Samsung GALAXY S®4, an AT&T 4G LTE smartphone

-------- Original message --------

From: Lajeesh

Date:06/25/2014 10:02 PM (GMT-06:00)

To: vtigercrm-developers at lists.vtigercrm.com 
<mailto:vtigercrm-developers at lists.vtigercrm.com>

Subject: Re: [Vtigercrm-developers] Tickets Contacts and Organizations

There is a bug..change the file mailscanner/core/mailscanneraction.php 
with the latest file from svn

Regards
Lajeesh

------------------------------------------------------------------------

*From: *Sparker <mailto:sparker at maxxservers.net>
*Sent: *‎26-‎06-‎2014 07:10
*To: *vtigercrm-developers at lists.vtigercrm.com 
<mailto:vtigercrm-developers at lists.vtigercrm.com>
*Subject: *[Vtigercrm-developers] Tickets Contacts and Organizations

Hello Team,

I am a long time Vtiger user and really hope this isn’t just me..

I have researched all over and have yet to find a solution.
When a ticket is created via email Vtiger 6.0 fails to associate the 
ticket with a Contact or the Organization.

I have spent hours upon hours ( probably days of total invested time) 
researching and asking in the forums etc.
We have yet to find a solution.

Is there anyone out there that can assist with this issue? It used to 
work fine in 5.4

Thank you for any input and or advise.

Regards,
Sparker


_______________________________________________
http://www.vtiger.com/




-- 

Regards,
Lajeesh

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