[Vtigercrm-developers] FW: SUPPORT NEEDED ON URGENT BASIS-VTIGER CRM

[Sutharsan J]

Hi

Error 500 means probably some thing wrong in the server side, not in crm.
It can be wrong permission, htacces or something else.

Thanks
Sutharsan jeganathan

On Sat, 12 Aug 2023 at 01:17 Suhail Parakkal <itadmin at abcdebtuae.com> wrote:

>
>
> Hello,
>
>
>
> Recently I am facing an issue with the vtiger crm which is developed using
> the open-source code of vtiger.it is one of our client login to crm and
> he was working on it. Unfortunately, his account get an error the page
> isn’t working-HTTP ERROR 500 which is the screenshot attached with the mail.
>
>
>
> After two days another user also faces the same issue. after one hour
> another staff also face the same.
>
> Then try with another pc but also get the same error. but other staff can
> log in to crm from these PC.but when someone tries to log in from the pc
> which got the error, their account also gets the same. As an administrator,
> I can log in I am not facing the issue.
>
> So kindly help me to resolve this issue.
>
>
>
> *Thanks and Regards,*
>
>
>
>
>
> [image: Description: cid:image004.png at 01D999EC.918BF360]
>
> *[image: Description: cid:image006.jpg at 01D999EC.918BF360]*
>
>
>
>
>
> *Suhail Parakkal*
>
> *IT Administrator, ABC PLRS*
>
> *Phone* 04 334 1200 *Mobile* +971 56 438 7040
>
> *Web* www.abcdebtuae.com
>
>
>
> Apricot Tower – 1010, Dubai Silicon Oasis
>
> Dubai, United Arab Emirates
>
>
>
> [image: Description: Title: LinkedIn - Description: image of LinkedIn icon]
> <https://www.linkedin.com/company/abc-plrs/>  [image: Description: Title:
> google+ - Description: image of google+ icon]
> <https://g.page/r/CbVedqZJtDhBEBI/review>
>
>
>
> IMPORTANT: The contents of this email and any attachments are
> confidential. They are intended for the named recipient(s) only. If you
> have received this email by mistake, please notify the sender immediately
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>
>
>
> _______________________________________________
> http://www.vtiger.com/

-- 
Development Manager
Radus28 Software Solution
[image: Radus28 Software Solution]
123, Level 2, Mc Larens Building
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M : +94773795291
E  : sutharsan at radus28.com
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