[Vtigercrm-developers] FW: SUPPORT NEEDED ON URGENT BASIS-VTIGER CRM

[Alan Lord]

Orville's suggestions are good ones.

Suggest you try those first. php error_reporting should get you most of 
the way to identifying the problem...

If you really get stuck, I would suggest contacting one of the partners 
for assistance:

https://www.vtiger.com/partners/open-source-partners/

HTH

Al

On 12/08/2023 04:47, Suhail Parakkal wrote:
> Hello, is anyone there?
> 
> *Thanks and Regards,***
> 
> Description: 
> cid:image004.png at 01D999EC.918BF360
> 
> *Description: 
> cid:image006.jpg at 01D999EC.918BF360*
> 
> **
> 
> 	
> 
> **
> 
> *Suhail Parakkal*
> 
> *IT Administrator, ABC PLRS*
> 
> *Phone*04 334 1200 *Mobile***+971 56 438 7040
> 
> *Web*www.abcdebtuae.com <http://www.abcdebtuae.com/>
> 
> **
> 
> Apricot Tower – 1010, Dubai Silicon Oasis
> 
> Dubai, United Arab Emirates
> 
> Description: Title: LinkedIn - Description: image of LinkedIn icon 
> <https://www.linkedin.com/company/abc-plrs/>Description: Title: google+ 
> - Description: image of google+ icon 
> <https://g.page/r/CbVedqZJtDhBEBI/review>
> 
> IMPORTANT: The contents of this email and any attachments are 
> confidential. They are intended for the named recipient(s) only. If you 
> have received this email by mistake, please notify the sender 
> immediately and do not disclose the contents to anyone or make copies 
> thereof.
> 
> *From:*vtigercrm-developers-bounces at lists.vtigercrm.com [mailto:vtigercrm-developers-bounces at lists.vtigercrm.com] *On Behalf Of *Suhail Parakkal
> *Sent:* 11 August 2023 11:44 PM
> *To:* vtigercrm-developers at lists.vtigercrm.com
> *Subject:* [Vtigercrm-developers] FW: SUPPORT NEEDED ON URGENT 
> BASIS-VTIGER CRM
> *Importance:* High
> 
> Hello,
> 
> Recently I am facing an issue with the vtiger crm which is developed 
> using the open-source code of vtiger.it is one of our client login to 
> crm and he was working on it. Unfortunately, his account get an error 
> the page isn’t working-HTTP ERROR 500 which is the screenshot attached 
> with the mail.
> 
> After two days another user also faces the same issue. after one hour 
> another staff also face the same.
> 
> Then try with another pc but also get the same error. but other staff 
> can log in to crm from these PC.but when someone tries to log in from 
> the pc which got the error, their account also gets the same. As an 
> administrator, I can log in I am not facing the issue.
> 
> So kindly help me to resolve this issue.
> 
> *Thanks and Regards,***
> 
> Description: 
> cid:image004.png at 01D999EC.918BF360
> 
> *Description: 
> cid:image006.jpg at 01D999EC.918BF360*
> 
> **
> 
> 	
> 
> **
> 
> *Suhail Parakkal*
> 
> *IT Administrator, ABC PLRS*
> 
> *Phone*04 334 1200 *Mobile***+971 56 438 7040
> 
> *Web*www.abcdebtuae.com <http://www.abcdebtuae.com/>
> 
> **
> 
> Apricot Tower – 1010, Dubai Silicon Oasis
> 
> Dubai, United Arab Emirates
> 
> Description: Title: LinkedIn - Description: image of LinkedIn icon 
> <https://www.linkedin.com/company/abc-plrs/>Description: Title: google+ 
> - Description: image of google+ icon 
> <https://g.page/r/CbVedqZJtDhBEBI/review>
> 
> IMPORTANT: The contents of this email and any attachments are 
> confidential. They are intended for the named recipient(s) only. If you 
> have received this email by mistake, please notify the sender 
> immediately and do not disclose the contents to anyone or make copies 
> thereof.
> 
> 
> _______________________________________________
> http://www.vtiger.com/