[Vtigercrm-developers] Email related list popup v6.0

[Siam Translations LLP]

:-) Rishab, it is about interaction with Customer.
Imagine you get into contact details and browsing related emails. You get
email with content you want to respond to just right now.
What is the most logical action? Not reply? This case is quite obvious (at
least for me). I

Kindest Regards
Andrew Smith

Siam Translations LLP
www.siam-translations.com

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On Tue, Jun 17, 2014 at 9:25 PM, Rishab K <rishab.k at vtiger.com> wrote:

> Hello Andrew,
>
> You can add emails to a related customer in two ways:
>
> 1.Entry gets added to the email related list as soon as the Record owner
> sends a email to the contact.
> 2.Entry gets added to the email related list through mailconverter and
> mailmanger.
>
> Should the Reply button be available when the record entry is created
> through 1st way.i.e,when the Record owner sends a email to the Contact.
> ??
>  I feel it should not be available,
> what are your thoughts on this??
>
>
> On Mon, Jun 16, 2014 at 1:13 PM, Uma S <uma.s at vtiger.com> wrote:
>
>> Hi Andrew,
>>
>> Yes reply option should be there for safe correspondence consistency. I
>> have reported trac <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8102>
>> for same. Please update your observation. We will look into this soon.
>>
>>
>> On Sat, Jun 14, 2014 at 11:57 AM, Siam Translations LLP <
>> info at siam-translations.com> wrote:
>>
>>> When i open email from related to customer list i have options: forward,
>>> edit, print.
>>> Where is reply? Reply with quoting below email content will be logical
>>> to safe correspondence consistency.
>>>
>>> Andrew
>>>
>>> Sent from my iPad
>>> _______________________________________________
>>> http://www.vtiger.com/
>>>
>>
>>
>>
>> --
>> With
>> Best Regards
>> Uma.S
>> Vtiger Team
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
> _______________________________________________
> http://www.vtiger.com/
>
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