[Vtigercrm-developers] Email related list popup v6.0

Rishab K rishab.k at vtiger.com
Wed Jun 18 13:21:39 GMT 2014


We have taken the discussion into consideration we will review it and
update you on trac
<http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8102>,meantime
leave your observation there.


On Tue, Jun 17, 2014 at 9:18 PM, Siam Translations LLP <
info at siam-translations.com> wrote:

> :-) Rishab, it is about interaction with Customer.
> Imagine you get into contact details and browsing related emails. You get
> email with content you want to respond to just right now.
> What is the most logical action? Not reply? This case is quite obvious (at
> least for me). I
>
> Kindest Regards
> Andrew Smith
>
> Siam Translations LLP
> www.siam-translations.com
>
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>
> On Tue, Jun 17, 2014 at 9:25 PM, Rishab K <rishab.k at vtiger.com> wrote:
>
>> Hello Andrew,
>>
>> You can add emails to a related customer in two ways:
>>
>> 1.Entry gets added to the email related list as soon as the Record owner
>> sends a email to the contact.
>> 2.Entry gets added to the email related list through mailconverter and
>> mailmanger.
>>
>> Should the Reply button be available when the record entry is created
>> through 1st way.i.e,when the Record owner sends a email to the Contact.
>> ??
>>  I feel it should not be available,
>> what are your thoughts on this??
>>
>>
>> On Mon, Jun 16, 2014 at 1:13 PM, Uma S <uma.s at vtiger.com> wrote:
>>
>>> Hi Andrew,
>>>
>>> Yes reply option should be there for safe correspondence consistency. I
>>> have reported trac <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8102>
>>> for same. Please update your observation. We will look into this soon.
>>>
>>>
>>> On Sat, Jun 14, 2014 at 11:57 AM, Siam Translations LLP <
>>> info at siam-translations.com> wrote:
>>>
>>>> When i open email from related to customer list i have options:
>>>> forward, edit, print.
>>>> Where is reply? Reply with quoting below email content will be logical
>>>> to safe correspondence consistency.
>>>>
>>>> Andrew
>>>>
>>>> Sent from my iPad
>>>> _______________________________________________
>>>> http://www.vtiger.com/
>>>>
>>>
>>>
>>>
>>> --
>>> With
>>> Best Regards
>>> Uma.S
>>> Vtiger Team
>>>
>>> _______________________________________________
>>> http://www.vtiger.com/
>>>
>>
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
> _______________________________________________
> http://www.vtiger.com/
>
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