[Vtigercrm-developers] Migration and profiles issue

Rishab K rishab.k at vtiger.com
Fri Jun 6 09:18:21 GMT 2014


We updated the trac <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8085>
on Configuration Editor , have a look at it.
Also, I am not able to reproduce the Profile issue.
Steps I followed:

1.Installed vtiger540.
2.Created profiles and assigned permissions.
3.Next migrated to vtiger6 using migration patch at
https://www.vtiger.com/open-source-downloads/
4.Next browse to Profiles I see all the profiles.
5.Next I added a new profile.It works fine.

Please let us know if we have missed something.

Coming to Dashboard,

After migrating to vtiger6 from 540 we loose all the previously available
dashboards--we are looking into this and update the trac
<http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8085> on the same.

Meanwhile,adding of Dashboard widget works well after migrating.Even though
I navigate and come back to home I see all added Dashboards and also I can
add new ones.

Coming to Customer portal may I know what is the version of your customer
portal.And where did you get it from.

Regards,

Rishab-Vtiger team



On Fri, Jun 6, 2014 at 11:41 AM, nexusbroadcast <leo at nexusbroadcast.com>
wrote:

> Thank you for the response.  There seem to be several issues caused by the
> migration script.  I was able to resolve the profile issue by installing a
> fresh version, exporting the profile tables - deleting them in my migrating
> version and then importing them.    I was able to fix the missing
> configuration manager using this method.  The only issues remaining is that
> the dashboard will not display the widgets.  You can add a widget and it
> will show on the dashboard.  When you navigate away and come back -  it is
> gone - however - it is not displayed in the list to add again.  So it's
> adding it - its just not displaying the dashboard.  I can likely fix this
> as
> well with the method described above but I cannot locate the proper tables.
>
> The biggest and final issue though is tickets are not displayed to users of
> the customer portal.  They can add a ticket from the portal - when its sent
> it says you are not authorized to view.  The ticket is made however and we
> can see it in vtigers tickets.  This works on a fresh install - but I
> cannot
> get this to work on the migrated version.  As it stands - if I cant get
> that
> worked out I am faced with manually importing everything from the migrated
> version into a fresh install.    Any insight on why this might be occuring
> would be greatly appreciated and save me many hours of tedious exporting
> -file splitting - mapping and importing.
>
> Thanks again for your consideration.
>
>
>
> --
> View this message in context:
> http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-Migration-and-profiles-issue-tp9021p10893.html
> Sent from the vtigercrm-developers mailing list archive at Nabble.com.
> _______________________________________________
> http://www.vtiger.com/
>
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