[Vtigercrm-developers] Migration and profiles issue

[nexusbroadcast]

I think the issue is with a populated database.  I have had no issues
migrated a basic new installation.  However several populated systems have
all had a variation of these issues.   Currently the latest issue
discovered is that a non-admin user cannot login - they receive a blank
screen.  If I switch that same user to admin - they can login.


On Fri, Jun 6, 2014 at 4:21 AM, Rishab K [via vtiger CRM] <
ml-node+s2324883n10899h33 at n4.nabble.com> wrote:

> We updated the trac <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8085>
> on Configuration Editor , have a look at it.
> Also, I am not able to reproduce the Profile issue.
> Steps I followed:
>
> 1.Installed vtiger540.
> 2.Created profiles and assigned permissions.
> 3.Next migrated to vtiger6 using migration patch at
> https://www.vtiger.com/open-source-downloads/
> 4.Next browse to Profiles I see all the profiles.
> 5.Next I added a new profile.It works fine.
>
> Please let us know if we have missed something.
>
> Coming to Dashboard,
>
> After migrating to vtiger6 from 540 we loose all the previously available
> dashboards--we are looking into this and update the trac
> <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8085> on the same.
>
> Meanwhile,adding of Dashboard widget works well after migrating.Even
> though I navigate and come back to home I see all added Dashboards and also
> I can add new ones.
>
> Coming to Customer portal may I know what is the version of your customer
> portal.And where did you get it from.
>
> Regards,
>
> Rishab-Vtiger team
>
>
>
> On Fri, Jun 6, 2014 at 11:41 AM, nexusbroadcast <[hidden email]
> <http://user/SendEmail.jtp?type=node&node=10899&i=0>> wrote:
>
>> Thank you for the response.  There seem to be several issues caused by the
>> migration script.  I was able to resolve the profile issue by installing a
>> fresh version, exporting the profile tables - deleting them in my
>> migrating
>> version and then importing them.    I was able to fix the missing
>> configuration manager using this method.  The only issues remaining is
>> that
>> the dashboard will not display the widgets.  You can add a widget and it
>> will show on the dashboard.  When you navigate away and come back -  it is
>> gone - however - it is not displayed in the list to add again.  So it's
>> adding it - its just not displaying the dashboard.  I can likely fix this
>> as
>> well with the method described above but I cannot locate the proper
>> tables.
>>
>> The biggest and final issue though is tickets are not displayed to users
>> of
>> the customer portal.  They can add a ticket from the portal - when its
>> sent
>> it says you are not authorized to view.  The ticket is made however and we
>> can see it in vtigers tickets.  This works on a fresh install - but I
>> cannot
>> get this to work on the migrated version.  As it stands - if I cant get
>> that
>> worked out I am faced with manually importing everything from the migrated
>> version into a fresh install.    Any insight on why this might be occuring
>> would be greatly appreciated and save me many hours of tedious exporting
>> -file splitting - mapping and importing.
>>
>> Thanks again for your consideration.
>>
>>
>>
>> --
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>>
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>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
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