[Vtigercrm-developers] Asterisk Good News

[Alan Bell]

On 27/08/14 15:43, vtiger at camden.net wrote:
> very interesting using a SIP proxy ;-), would love to check it out 
> when you get it finished
> how will it handle inbound notification? a in browser pop like vtiger 
> does now?
yeah, but probably based on web sockets rather than polling, if I can do 
that cleanly in a module without ridiculous dependencies.
> when you say marketplace I assume extension store?
yup, it would be an open source solution, but packed up in the extension 
store for easy installation, possibly with a price tag on it a bit like 
the geotools module.
> will this support complete 3rd party apps like the sip proxy server 
> your building, from everything I read it seemed more geared to modules 
> that install directly into vtiger
well, yeah, that is an interesting question, and one reason why I parked 
the project for a bit. It might be that I run an opensips server as a 
service in the cloud for users of the module, and give instructions on 
how to run your own opensips proxy for people who don't want to have 
their telephone metadata going outside the organisation (other than to 
the NSA of course). One of the things I would have to figure out for a 
cloud based sip proxy is getting it to work and be maintainable, but 
store no logs, I don't want that data!

> if its going to support 3rd party applications we are working on a 
> windows system trey call pop for vtiger so your browser can be 
> minimized and you are still altered to the call with links to relevant 
> records,  in alpha testing now but we would be interested in this 
> extension store

> ------------------------------------------------------------------------
> *From*: "Alan Bell" <alan.bell at libertus.co.uk>
> *Sent*: Wednesday, August 27, 2014 10:25 AM
> *To*: vtigercrm-developers at lists.vtigercrm.com
> *Subject*: Re: [Vtigercrm-developers] Asterisk Good News
> I did write most of a SIP module, I am planning to finish it off and 
> perhaps put it in the marketplace once that is all up and running, it 
> certainly doesn't require multiple extensions to do click to call and 
> inbound, it uses a SIP proxy, basically a benevolent man in the middle 
> attack on the sip signalling :) this proxy can see the calls in both 
> directions being set up, the handsets think that the proxy is the PBX, 
> the PBX thinks the proxy is the handsets. The proxy could be running 
> on the same machine as the PBX, or the same machine as vtiger, or 
> somewhere else altogether.
>
> Alan.
>
> On 27/08/14 15:16, vtiger at camden.net wrote:
>> SIP would not be the best idea, yes its even easier to deal with than 
>> AMI but asterisk can only handle 1 sip registration per extension so 
>> this will lead to the need to have 2 extensions, one for your phone 
>> and one for vtiger you would then need to daisy chain them in follow me
>> same reason SIPTapi from IPcom never took off, yes you can get the 
>> free version and click to call outbound works with only one extension 
>> but if you want inbound you have to pay and will find out after you 
>> need 2 extensions
>> ------------------------------------------------------------------------
>>
>> _______________________________________________
>> http://www.vtiger.com/
> -- 
> Libertus Solutions
> http://libertus.co.uk
>
>
> _______________________________________________
> http://www.vtiger.com/


-- 
Libertus Solutions
http://libertus.co.uk

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