[Vtigercrm-developers] Fwd: Re: Asterisk Connector & Asterisk 11

Sun Aug 17 22:05:43 GMT 2014

-------- Original Message --------
Subject: 	Re: [Vtigercrm-developers] Asterisk Connector & Asterisk 11
Date: 	Mon, 4 Aug 2014 17:49:01 -0400
From: 	vtiger at camden.net <vtiger at camden.net>
Reply-To: 	vtiger at camden.net, vtigercrm-developers at lists.vtigercrm.com
To: 	<vtigercrm-developers at lists.vtigercrm.com>, 
<vtigercrm-developers at lists.vtigercrm.com>, "Rishab K" 
<rishab.k at vtiger.com>, <vtigercrm-developers at lists.vtigercrm.com>, 
<support at zebrahosting.eu>

some progress not much :( finally got inbound to fire your AGI scripts, 
but they dont seem to work, it hangs up on callers

attached:

In-outside-AGI, show data stream from your agi.sh on inbound call from 
the outside world (yes we triple checked the vtiger secret)

In-ouside-CLI, show data stream from the CLI on inbound call from the 
outside

**** it does not pop up anything in the vtiger web interface, it just 
hangs up on the caller, seems your script is issuing the hangup command

Out-internal-webapp, show data stream on click to call for inside 
numbers from your webapp

Out-internal-cli, show data stream on click to call for inside numbers 
from cli

***** in this case it was 101 to 103, what really happens is 101 rings 
then your app tries to connect it to 101, so this issue is not limited 
to external numbers (home, mobile, ect)

Out-outside-webapp, show data stream on click to call for external 
numbers from your webapp

Out-outside-cli, show data stream on click to call for external numbers 
from cli

***** already stated as issue, supposed to be fixed now, just waiting on 
SVN push????

------------------------------------------------------------------------
*From*: "vtiger at camden.net" <vtiger at camden.net>
*Sent*: Monday, August 04, 2014 11:17 AM
*To*: vtigercrm-developers at lists.vtigercrm.com, "Rishab K" 
<rishab.k at vtiger.com>, vtigercrm-developers at lists.vtigercrm.com, 
support at zebrahosting.eu
*Subject*: Re: [Vtigercrm-developers] Asterisk Connector & Asterisk 11

Sorry about that we have a few different test servers going

I have attached settings for correct server....

this server is not creating logs in the /log directory but did attach 
data stream from webapp.sh, its not calling any number correctly outside 
lines or other extensions, always calls the CRM Extension as it should, 
then tries to connect you with your self, I guessing this is broken on 
any outbound calls and is fixed in next update???.... any time frame on 
release of this???

still nothing on inbound, I have attached data stream view of agi.sh, 
nothing after it says it listening, I know data is flowing on inbound in 
the AMI

we have the extensions.conf setup exactly as suggested but there is no 
script anywhere on this server named "incoming.agi",

normally you would have exten => _X.,1,AGI(agi://{IP}:{Port}/{script}) 
but there is no "incoming.agi" file anywhere

there is a .jar file in /agi named vtigeragi.jar that has a reference in 
fastagi-mapping.properties

incoming.agi = com.vtiger.apps.asterisk.agi.actions.IncomingCall

there is a directory /com/vtiger/apps/asterisk/agi/actions that has a 
incommingcall.class

I am not a java expert but I dont think Asterisk has anyway of know 
about this reference, nor can a class file server as a fastAGI script 
that I know of... again not a java expert

there is also a incomingcallpoll.php in 
/var/www/html/vtiger61/modules/PBXManager/actions, php files can be used 
for fastAGI scripts, are we suppose to be pointing to this file?

------------------------------------------------------------------------
*From*: "Rishab K" <rishab.k at vtiger.com>
*Sent*: Monday, August 04, 2014 3:39 AM
*To*: vtiger at camden.net
*Subject*: Re: [Vtigercrm-developers] Asterisk Connector & Asterisk 11

We have come across a issue that prevents calls being made to mobile 
phones and home phones,which has been fixed and will be pushed out in 
the next update to SVN.

 From the information you provided it means that your Asterisk IP is

*198.140.118.187*
*
*
*Please include,*
*
*
*198.140.118.187* in manager.conf under permit field to avoid *
   ??
Authentication Failed exception*. This is because Vtiger Connector will 
try to log
  ?
in using 198.140.118.187 and if Asterisk does not find this IP in 
manager file then this exception
   ? is thrown?
.
  ? ?

*/nohup.webapp.20140729-03:11.out (350MB log created within minutes)/*
Currently all the logs that are generated by Asterisk is also logged 
into webapp.sh file. We will fix this issue in next release of connector 
and log only if asterisk logging is enabled in config file of connector.

*
*
*
*

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