[Vtigercrm-developers] Fwd: Re: Vtiger 6.1 Workflow send email is not working

[Vic Cekvenich]

-------- Original Message --------
Subject: 	Re: [Vtigercrm-developers] Vtiger 6.1 Workflow send email is 
not working
Date: 	Tue, 17 Jun 2014 15:06:34 +0530
From: 	Uma S <uma.s at vtiger.com>
Reply-To: 	vtigercrm-developers at lists.vtigercrm.com
To: 	vtigercrm-developers at lists.vtigercrm.com 
<vtigercrm-developers at lists.vtigercrm.com>



Hi,

This might be a case, have you created any custom field for salesorder 
module? which is included in mail but deleted from CRM. In which case 
this might break.


On Tue, Jun 17, 2014 at 10:26 AM, ajstharsan at gmail.com 
<mailto:ajstharsan at gmail.com> <ajstharsan at gmail.com 
<mailto:ajstharsan at gmail.com>> wrote:

    Hi

    Thanks,

    I checked the table , the record is there and out going server is
    already configured.

    But the mail is not sent.

    I am in 6.1

    Is there any other place to check?




    Sent from my HTC

    ----- Reply message -----
    From: "Rishab K" <rishab.k at vtiger.com <mailto:rishab.k at vtiger.com>>
    To: <vtigercrm-developers at lists.vtigercrm.com
    <mailto:vtigercrm-developers at lists.vtigercrm.com>>
    Subject: [Vtigercrm-developers] Vtiger 6.1 Workflow send email is
    not working
    Date: Tue, Jun 17, 2014 09:55

    Hello Sutharsan,

    Send email task within workflows works fine for me.I created a
    Workflow under salesorder module with conditions.

    Step 1:Every save of record.
    Step 2.Field value conditions
    Step 3.Send email with respective fields pertaining to respective
    field values.

    As soon as I saved the invoice waited for 15 min as the cron was
    setup for 15 min and then received the mail with fields values.

    One quick way to troubleshoot is to check the entry of
    com_vtiger_workflowtask_queue of your databse, to see if the entry
    for saved Salesorder record is created or not!!

    Not to mention ,but you should have your Outgoing server configured
    in the CRM.

    Thanks


    On Tue, Jun 17, 2014 at 8:27 AM, Sutharsan Jeganathan
    <ajstharsan at gmail.com <mailto:ajstharsan at gmail.com>> wrote:

        Hi

        I can see the vtiger 6.1 with workflows working.

        I have added the cron and it is also working.

        But in a workflow under Sales order module, the email is not
        sent. But within the same workflow other tasks are fine, example
        updating fields.


        I couldn't see any updates under workflow module through SVN

        Is this feature still pending?


        Thanks
        Sutharsan Jeganathan

        _______________________________________________
        http://www.vtiger.com/



    _______________________________________________
    http://www.vtiger.com/




-- 
With
Best Regards
Uma.S
Vtiger Team
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