[Vtigercrm-developers] Asterisk Connector & Asterisk 11

vtiger at camden.net vtiger at camden.net
Sat Aug 2 23:52:58 GMT 2014 

here is info you asked for 
could you elaborate on "tell him that there is some issue for making calls 
to regular numbers like mobile, landline and fix for this will be given 
shortly" we tried entering another extension click to call resulted in same 
behavior (CRM EXT calls CRM EXT)
still see no data stream on agi.sh for inbound notifications, we see its 
listening on port 4573, but no data is passed to it

VtigerAsteriskConnector.properties:

/* * Copyright (C) www.vtiger.com. All rights reserved. * @license 
Proprietary */
// Location where the application server will be running.ServerIP   = 
0.0.0.0ServerPort = 8383StorageDir = /var/www/html/vtiger/asterisk
//Location where the applications database files will be 
stored.AsteriskAppDBPath = /tmp
// Asterisk Server DetailsAsteriskServerIP   = 
198.140.118.187AsteriskServerPort = 5038AsteriskUsername   = 
vtigerAsteriskPassword   = 1q2w3e4
// Vtiger CRM URLVtigerURL = http://localhost:8008/vtigerVtigerSecretKey = 
58654186453d748926d927

nohup.webapp.20140729-03:11.out (350MB log created within minutes)
1.2 million lines of this:
26183162 [Asterisk-Java ManagerConnection-0-Reader-0] WARN 
org.asteriskjava.manager.internal.EventBuilderImpl - Unable to set property 
'connectedlinenum' to '0' on org.asteriskjava.manager.event.NewStateEvent: 
no setter. Please report athttp://jira.reucon.org/browse/AJ26183162 
[Asterisk-Java ManagerConnection-0-Reader-0] INFO 
org.asteriskjava.manager.internal.EventBuilderImpl - No event class 
registered for event type 'hanguprequest', attributes: 
{uniqueid=1406644080.15284, event=HangupRequest, privilege=call,all, 
channel=Local/s at tc-maint-00001dc5;2}. Please report at 
http://jira.reucon.org/browse/AJ26183163 [Asterisk-Java 
ManagerConnection-0-Reader-0] WARN 
org.asteriskjava.manager.internal.EventBuilderImpl - Unable to set property 
'connectedlinename' to '0' on org.asteriskjava.manager.event.HangupEvent: 
no setter. Please report athttp://jira.reucon.org/browse/AJ26183163 
[Asterisk-Java ManagerConnection-0-Reader-0] WARN 
org.asteriskjava.manager.internal.EventBuilderImpl - Unable to set property 
'connectedlinenum' to '0' on org.asteriskjava.manager.event.HangupEvent: no 
setter. Please report athttp://jira.reucon.org/browse/AJ26183163 
[Asterisk-Java ManagerConnection-3-Reader-0] INFO 
org.asteriskjava.manager.internal.EventBuilderImpl - No event class 
registered for event type 'hanguprequest', attributes: 
{uniqueid=1406644080.15284, event=HangupRequest, privilege=call,all, 
channel=Local/s at tc-maint-00001dc5;2}. Please report at 
http://jira.reucon.org/browse/AJ26183163 [Asterisk-Java 
ManagerConnection-3-Reader-0] WARN 
org.asteriskjava.manager.internal.EventBuilderImpl - Unable to set property 
'connectedlinename' to '0' on org.asteriskjava.manager.event.HangupEvent: 
no setter. Please report athttp://jira.reucon.org/browse/AJ26183163 
[Asterisk-Java ManagerConnection-3-Reader-0] WARN 
org.asteriskjava.manager.internal.EventBuilderImpl - Unable to set property 
'connectedlinenum' to '0' on org.asteriskjava.manager.event.HangupEvent: no 
setter. Please report athttp://jira.reucon.org/browse/AJ26183163 
[Asterisk-Java ManagerConnection-3-Reader-0] INFO 
org.asteriskjava.manager.internal.EventBuilderImpl - No event class 
registered for event type 'softhanguprequest', attributes: {cause=16, 
uniqueid=1406644080.15284, event=SoftHangupRequest, privilege=call,all, 
channel=Local/s at tc-maint-00001dc5;2}. Please report at 
http://jira.reucon.org/browse/AJ26183165 [Asterisk-Java 
ManagerConnection-2-Reader-0] INFO 
org.asteriskjava.manager.internal.EventBuilderImpl - No event class 
registered for event type 'softhanguprequest', attributes: {cause=16, 
uniqueid=1406644080.15284, event=SoftHangupRequest, privilege=call,all, 
channel=Local/s at tc-maint-00001dc5;2}. Please report at 
http://jira.reucon.org/browse/AJ26183165 [Asterisk-Java 
ManagerConnection-2-Reader-0] WARN 
org.asteriskjava.manager.internal.EventBuilderImpl - Unable to set property 
'connectedlinename' to '0' on org.asteriskjava.manager.event.HangupEvent: 
no setter. Please report athttp://jira.reucon.org/browse/AJ26183165 
[Asterisk-Java ManagerConnection-2-Reader-0] WARN 
org.asteriskjava.manager.internal.EventBuilderImpl - Unable to set property 
'connectedlinenum' to '0' on org.asteriskjava.manager.event.HangupEvent: no 
setter. Please report athttp://jira.reucon.org/browse/AJ26183165 
[Asterisk-Java ManagerConnection-3-Reader-0] WARN 
org.asteriskjava.manager.internal.EventBuilderImpl - Unable to set property 
'connectedlinename' to '0' on org.asteriskjava.manager.event.HangupEvent: 
no setter. Please report athttp://jira.reucon.org/browse/AJ26183165 
[Asterisk-Java ManagerConnection-3-Reader-0] WARN 
org.asteriskjava.manager.internal.EventBuilderImpl - Unable to set property 
'connectedlinenum' to '0' on org.asteriskjava.manager.event.HangupEvent: no 
setter. Please report athttp://jira.reucon.org/browse/AJ26183165 
[Asterisk-Java ManagerConnection-1-Reader-0] INFO 
org.asteriskjava.manager.internal.EventBuilderImpl - No event class 
registered for event type 'softhanguprequest', attributes: {cause=16, 
uniqueid=1406644080.15284, event=SoftHangupRequest, privilege=call,all, 
channel=Local/s at tc-maint-00001dc5;2}. Please report at 
http://jira.reucon.org/browse/AJ26183165 [Asterisk-Java 
ManagerConnection-1-Reader-0] WARN 
org.asteriskjava.manager.internal.EventBuilderImpl - Unable to set property 
'connectedlinename' to '0' on org.asteriskjava.manager.event.HangupEvent: 
no setter. Please report athttp://jira.reucon.org/browse/AJ26183165 
[Asterisk-Java ManagerConnection-1-Reader-0] WARN 
org.asteriskjava.manager.internal.EventBuilderImpl - Unable to set property 
'connectedlinenum' to '0' on org.asteriskjava.manager.event.HangupEvent: no 
setter. Please report athttp://jira.reucon.org/browse/AJ26183166 
[Asterisk-Java ManagerConnection-0-Reader-0] INFO 
org.asteriskjava.manager.internal.EventBuilderImpl - No event class 
registered for event type 'softhanguprequest', attributes: {cause=16, 
uniqueid=1406644080.15284, event=SoftHangupRequest, privilege=call,all, 
channel=Local/s at tc-maint-00001dc5;2}. Please report at 
http://jira.reucon.org/browse/AJ26183166 [Asterisk-Java 
ManagerConnection-0-Reader-0] WARN 
org.asteriskjava.manager.internal.EventBuilderImpl - Unable to set property 
'connectedlinename' to '0' on org.asteriskjava.manager.event.HangupEvent: 
no setter. Please report athttp://jira.reucon.org/browse/AJ26183166 
[Asterisk-Java ManagerConnection-0-Reader-0] WARN 
org.asteriskjava.manager.internal.EventBuilderImpl - Unable to set property 
'connectedlinenum' to '0' on org.asteriskjava.manager.event.HangupEvent: no 
setter. Please report athttp://jira.reucon.org/browse/AJ

nohup.webapp.20140802-17:26.out
418 [main] INFO org.eclipse.jetty.server.Server - 
jetty-8.1.14.v201310311090 [main] INFO 
org.eclipse.jetty.webapp.StandardDescriptorProcessor - NO JSP Support for 
/, did not find org.apache.jasper.servlet.JspServlet1336 [main] INFO 
org.eclipse.jetty.server.AbstractConnector - Started 
SelectChannelConnector at 0.0.0.0:8383Aug 02, 2014 5:38:39 PM 
com.vtiger.apps.asterisk.webapp.helpers.b aINFO: Outbound CallAug 02, 2014 
5:38:39 PM com.vtiger.apps.asterisk.webapp.helpers.b aINFO: Asterisk Login 
SuccessfullAug 02, 2014 5:38:39 PM 
com.vtiger.apps.asterisk.webapp.helpers.b aINFO: Successfully Authenticated 
Vtiger Secret Key756004 [qtp103996533-15] INFO 
org.asteriskjava.manager.internal.ManagerConnectionImpl - Connecting 
to198.140.118.187:5038756176 [Asterisk-Java ManagerConnection-0-Reader-0] 
INFO org.asteriskjava.manager.internal.ManagerConnectionImpl - Connected 
via Asterisk Call Manager/1.3756176 [Asterisk-Java 
ManagerConnection-0-Reader-0] WARN 
org.asteriskjava.manager.internal.ManagerConnectionImpl - Unsupported 
protocol version 'Asterisk Call Manager/1.3'. Use at your own risk.757208 
[Asterisk-Java ManagerConnection-0-Reader-0] INFO 
org.asteriskjava.manager.internal.ManagerReaderImpl - Terminating reader 
thread: No more lines available: null757208 [qtp103996533-15] INFO 
org.asteriskjava.manager.internal.ManagerConnectionImpl - Closing 
socket.Aug 02, 2014 5:38:40 PM com.vtiger.apps.asterisk.webapp.c.b aSEVERE: 
nullorg.asteriskjava.manager.AuthenticationFailedException: Authentication 
failed        at 
org.asteriskjava.manager.internal.ManagerConnectionImpl.doLogin(ManagerConne
ctionImpl.java:578)        at 
org.asteriskjava.manager.internal.ManagerConnectionImpl.login(ManagerConnect
ionImpl.java:438)        at 
org.asteriskjava.manager.internal.ManagerConnectionImpl.login(ManagerConnect
ionImpl.java:423)        at 
org.asteriskjava.manager.DefaultManagerConnection.login(DefaultManagerConnec
tion.java:294)        at com.vtiger.apps.asterisk.webapp.a.a.a(Unknown 
Source)        at com.vtiger.apps.asterisk.webapp.c.b.a(Unknown Source)     
   at com.vtiger.apps.asterisk.webapp.c.b.doPost(Unknown Source)        at 
javax.servlet.http.HttpServlet.service(HttpServlet.java:688)        at 
javax.servlet.http.HttpServlet.service(HttpServlet.java:770)        at 
org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:684)      
  at 
org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:501)  
      at 
org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:137
)        at 
org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:557) 
       at 
org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java
:231)        at 
org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java
:1086)        at 
org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:428)   
     at 
org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:
193)        at 
org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:
1020)        at 
org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:135
)        at 
org.eclipse.jetty.server.handler.HandlerList.handle(HandlerList.java:52)    
    at 
org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:1
16)        at org.eclipse.jetty.server.Server.handle(Server.java:370)       
 at 
org.eclipse.jetty.server.AbstractHttpConnection.handleRequest(AbstractHttpCo
nnection.java:494)        at 
org.eclipse.jetty.server.AbstractHttpConnection.headerComplete(AbstractHttpC
onnection.java:971)        at 
org.eclipse.jetty.server.AbstractHttpConnection$RequestHandler.headerComplet
e(AbstractHttpConnection.java:1033)        at 
org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:644)        at 
org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:235)       
 at 
org.eclipse.jetty.server.AsyncHttpConnection.handle(AsyncHttpConnection.java
:82)        at 
org.eclipse.jetty.io.nio.SelectChannelEndPoint.handle(SelectChannelEndPoint.
java:667)        at 
org.eclipse.jetty.io.nio.SelectChannelEndPoint$1.run(SelectChannelEndPoint.j
ava:52)        at 
org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:
608)        at 
org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:5
43)        at java.lang.Thread.run(Thread.java:745)
Aug 02, 2014 5:38:44 PM com.vtiger.apps.asterisk.webapp.helpers.b aINFO: 
Outbound CallAug 02, 2014 5:38:44 PM 
com.vtiger.apps.asterisk.webapp.helpers.b aINFO: Asterisk Login 
SuccessfullAug 02, 2014 5:38:44 PM 
com.vtiger.apps.asterisk.webapp.helpers.b aINFO: Successfully Authenticated 
Vtiger Secret Key760663 [qtp103996533-12] INFO 
org.asteriskjava.manager.internal.ManagerConnectionImpl - Connecting 
to198.140.118.187:5038760685 [Asterisk-Java ManagerConnection-1-Reader-0] 
INFO org.asteriskjava.manager.internal.ManagerConnectionImpl - Connected 
via Asterisk Call Manager/1.3

manager.conf
[vtiger]secret = 
1q2w3e4deny=0.0.0.0/0.0.0.0permit=127.0.0.1/255.255.255.0permit=198.140.116.
0/255.255.255.0permit=10.128.0.0/255.128.0.0read = 
system,call,log,verbose,command,agent,user,config,command,dtmf,reporting,cdr
,dialplan,originatewrite = 
system,call,log,verbose,command,agent,user,config,command,dtmf,reporting,cdr
,dialplan,originatewritetimeout = 5000

extensions_custom.conf

[vtiger]exten => _X.,1,Agi(agi://0.0.0.0/incoming.agi)

----------------------------------------
From: "Rishab K" <rishab.k at vtiger.com>
Sent: Saturday, August 02, 2014 9:27 AM
To: vtiger at camden.net, vtigercrm-developers at lists.vtigercrm.com, 
support at zebrahosting.eu
Subject: Re: [Vtigercrm-developers] Asterisk Connector & Asterisk 11 

I have attached the snapshots of the configuration that is done in 
Asterisk, Vtiger Connector in 

VtigerAsteriskConnector/conf/VtigerAsteriskConnector.properties/etc/asterisk
/manager.conf
/etc/asterisk/extensions.conf

On Sat, Aug 2, 2014 at 6:37 PM, Akshath T.A <akshath.t at vtiger.com> wrote:

Rishab,



I have attached the snapshots of the configuration that is done in 
Asterisk, Vtiger Connector and FreePBX. Please inform customer about this 
and tell him that there is some issue for making calls to regular numbers 
like mobile, landline and fix for this will be given shortly.



( please confirm with uma when will this changes be given ?)






On Sat, Aug 2, 2014 at 5:33 PM, Rishab K <rishab.k at vtiger.com> wrote:

On Sat, Aug 2, 2014 at 5:25 PM, Zebra Hosting <support at zebrahosting.eu> 
wrote:









Could you please post your setups/snapshots  and possible solutions also 
here (without the PW of course)



I am still struggling with the exact same setup and did not even get it 
working as far as you did.




Bastiaan Houtkooper
Zebra Hosting





On 2 aug. 2014, at 07:31, Rishab K <rishab.k at vtiger.com> wrote:





Hi,





Can we have the following information,so that we can track down the issue 
you are facing:





1. Vtiger Connector log files .

2. VtigerAsteriskConnector.properties file snapshot.

3. Asterisk manager.conf snapshot.

4. Asterisk extension.conf snapshot.





Along with this can we have access to your Asterisk Server.



On Sat, Aug 2, 2014 at 1:44 AM, 
vtiger at camden.net <vtiger at camden.net> wrote:


hello, thanks in advance for your help, is the Asterisk Connector for 6.1 
compatible with Asterisk 11



I have 



PhP 5.4

Asterisk 11

AMI 1.3

FreePBX 2.11
Vtiger 6.1




when I click to call out of Vtiger my extension rings, when I pick up it 
tries to connect the call to its self (am am sent to my own busy VM, rather 
than number clicked on)



when I watch data from webapp.sh its says



unsupported Asterisk Call Manager/1.3 use at own risk
No event class registered for event type 'fullybooted'
Successfully logged in
Determined Asterisk version: Asterisk 1.6
Sending call originate request to asterisk
Context:from-internal
From: 101 -> To: XXXXXXXXXX  //where XXXXXXXXXX = the number clicked in 
vtiger
Outgoing Call Response: Success
Asterisk Response: Originate successfully queued



then I get a lot of 



Unable to set property 'connectedlinenum'




I have Activa for Asterisk install and click to call from outlook works 
fine, so I know its not a calling commands from the AMI that is a 
probelm... yes I have shut this down to make sure it was not interfering 
with the vtiger connector








I get absolutely nothing in vtiger on a inbound attempt, no pop-up, I dont 
see any data viewing the webapp.sh



I have seen in post the connector is for 1.8, but also seen it should work 
with 11, no info on what AMI version




any help would be appreciated



_______________________________________________

http://www.vtiger.com/




_______________________________________________

http://www.vtiger.com/




_______________________________________________

http://www.vtiger.com/

 
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