[Vtigercrm-developers] user can't post ticket in portal

Yannick micker at free.fr
Thu Aug 9 07:18:34 GMT 2018


Sorry i didnt found this options
Can you explain more?
Thanks 

Le 9 août 2018 à 06:58, à 06:58, Sutharsan J <ajstharsan at gmail.com> a écrit:
>HI
>
>You may try by changing all mandatory fields of Ticket module to
>Non-mandatory. You can do this in  Ticket > Edit Fields
>
>
>Thanks
>Sutharsan Jeganathan
>
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>*Development Manager Radus28 Software Solution [image: Radus28 Software
>Solution] 123, Level 2, Mc Larens Building Baudhaloka Mw. Colombo 04
>Sri
>Lanka M : +94773795291 E  : sutharsan at radus28.com
><sutharsan at radus28.com> W
>: www.radus28.com <http://www.radus28.com>*
>
>On Thu, Aug 9, 2018 at 1:06 AM Yannick Berges <micker at free.fr> wrote:
>
>> Hello on vtiger 7.10 + last portal
>> when user try to create a ticket he have this message
>> LBL_DATABASE_QUERY_ERROR in a popup ... he can comment
>> when he try to close ..
>> Mandatory fields are missing,LBL_DATABASE_QUERY_ERROR.
>> Could you help me ?
>> => writting rules is allow in portal > tickets
>>
>> if create tickets for this user in vtiger it display in portal but
>can't
>> reply
>> regards
>> --
>>
>>
>> *Yannick BERGES *Concepteur multimédia, formateur, consultant
>> 07 60 34 78 76 <0760347876>
>> yannick at com3elles.com
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