[Vtigercrm-developers] user can't post ticket in portal

[Sutharsan J]

HI

You may try by changing all mandatory fields of Ticket module to
Non-mandatory. You can do this in  Ticket > Edit Fields


Thanks
Sutharsan Jeganathan










*Development Manager Radus28 Software Solution [image: Radus28 Software
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On Thu, Aug 9, 2018 at 1:06 AM Yannick Berges <micker at free.fr> wrote:

> Hello on vtiger 7.10 + last portal
> when user try to create a ticket he have this message
> LBL_DATABASE_QUERY_ERROR in a popup ... he can comment
> when he try to close ..
> Mandatory fields are missing,LBL_DATABASE_QUERY_ERROR.
> Could you help me ?
> => writting rules is allow in portal > tickets
>
> if create tickets for this user in vtiger it display in portal but can't
> reply
> regards
> --
>
>
> *Yannick BERGES *Concepteur multimédia, formateur, consultant
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