[Vtigercrm-developers] vtiger inc. do you really mean this?

[scott huxley]

+1
On Jan 7, 2016 10:27 AM, "Rebecca Stanek" <rlstanek at gmail.com> wrote:

> +1
> On Jan 7, 2016 3:51 AM, "Simone Travaglini" <simonetravaglini at gmail.com>
> wrote:
>
>> +1
>>
>> 2016-01-07 12:36 GMT+01:00 Alan Lord <alanslists at gmail.com>:
>>
>>> We have been discussing a project with vtiger for a new prospect
>>> recently. One of the issues they raised was to do with the way the Outlook
>>> Plugin worked (or not properly in their mind).
>>>
>>> I had to say to them that because it is closed source there is nothing
>>> we can do to help improve it and they need to contact vtiger directly with
>>> their concerns.
>>>
>>> The customer response was pretty bad:
>>>
>>> "It is a pity to read that you cannot help out with outlook integration,
>>> because I think that is a major point for usability for our sales team. And
>>> I feel a bit blocked, because vtiger central helpdesk tells me I cannot
>>> count on them for support because we have the open source version and they
>>> only offer support for on demand customers... "
>>>
>>> Is this really your point of view? If so then make the Outlook Plugin
>>> Open Source so we can fix it (or get it fixed) or charge for it and provide
>>> support.
>>>
>>> Cheers
>>>
>>> Al
>>>
>>> _______________________________________________
>>> http://www.vtiger.com/
>>>
>>
>>
>>
>> --
>> Simone Travaglini
>> 328 5499846
>> Linkedin: Simone Travaglini
>>
>>
>> Rispetta l'ambiente: non stampare questa mail se non ti è veramente
>> necessario!
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
> _______________________________________________
> http://www.vtiger.com/
>
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