[Vtigercrm-developers] vtiger inc. do you really mean this?

Matteo Baranzoni info at greenbitweb.com
Thu Jan 7 17:00:21 GMT 2016


mee too: +1

2016-01-07 17:09 GMT+01:00 scott huxley <huxleyorama at gmail.com>:

> +1
> On Jan 7, 2016 10:27 AM, "Rebecca Stanek" <rlstanek at gmail.com> wrote:
>
>> +1
>> On Jan 7, 2016 3:51 AM, "Simone Travaglini" <simonetravaglini at gmail.com>
>> wrote:
>>
>>> +1
>>>
>>> 2016-01-07 12:36 GMT+01:00 Alan Lord <alanslists at gmail.com>:
>>>
>>>> We have been discussing a project with vtiger for a new prospect
>>>> recently. One of the issues they raised was to do with the way the Outlook
>>>> Plugin worked (or not properly in their mind).
>>>>
>>>> I had to say to them that because it is closed source there is nothing
>>>> we can do to help improve it and they need to contact vtiger directly with
>>>> their concerns.
>>>>
>>>> The customer response was pretty bad:
>>>>
>>>> "It is a pity to read that you cannot help out with outlook
>>>> integration, because I think that is a major point for usability for our
>>>> sales team. And I feel a bit blocked, because vtiger central helpdesk tells
>>>> me I cannot count on them for support because we have the open source
>>>> version and they only offer support for on demand customers... "
>>>>
>>>> Is this really your point of view? If so then make the Outlook Plugin
>>>> Open Source so we can fix it (or get it fixed) or charge for it and provide
>>>> support.
>>>>
>>>> Cheers
>>>>
>>>> Al
>>>>
>>>> _______________________________________________
>>>> http://www.vtiger.com/
>>>>
>>>
>>>
>>>
>>> --
>>> Simone Travaglini
>>> 328 5499846
>>> Linkedin: Simone Travaglini
>>>
>>>
>>> Rispetta l'ambiente: non stampare questa mail se non ti è veramente
>>> necessario!
>>>
>>> _______________________________________________
>>> http://www.vtiger.com/
>>>
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
> _______________________________________________
> http://www.vtiger.com/
>
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