[Vtigercrm-developers] vtiger inc. do you really mean this?

[Rebecca Stanek]

+1
On Jan 7, 2016 3:51 AM, "Simone Travaglini" <simonetravaglini at gmail.com>
wrote:

> +1
>
> 2016-01-07 12:36 GMT+01:00 Alan Lord <alanslists at gmail.com>:
>
>> We have been discussing a project with vtiger for a new prospect
>> recently. One of the issues they raised was to do with the way the Outlook
>> Plugin worked (or not properly in their mind).
>>
>> I had to say to them that because it is closed source there is nothing we
>> can do to help improve it and they need to contact vtiger directly with
>> their concerns.
>>
>> The customer response was pretty bad:
>>
>> "It is a pity to read that you cannot help out with outlook integration,
>> because I think that is a major point for usability for our sales team. And
>> I feel a bit blocked, because vtiger central helpdesk tells me I cannot
>> count on them for support because we have the open source version and they
>> only offer support for on demand customers... "
>>
>> Is this really your point of view? If so then make the Outlook Plugin
>> Open Source so we can fix it (or get it fixed) or charge for it and provide
>> support.
>>
>> Cheers
>>
>> Al
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
>
> --
> Simone Travaglini
> 328 5499846
> Linkedin: Simone Travaglini
>
>
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>
> _______________________________________________
> http://www.vtiger.com/
>
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