[Vtigercrm-developers] Struggling with a server move - cannot login

[Steve Kenow]

running 6.4

On Mon, Apr 25, 2016 at 10:15 AM, Kiran Raju <kiranraju.jakka at gmail.com>
wrote:

> May i know which version of vtigercrm you are using?
>
> On 25 April 2016 at 20:31, Steve Kenow <skenow at rdspos.com> wrote:
>
>> The only errors in apache logs are this:
>>
>> AH01071: Got error 'PHP message: #0 includes/main/WebUI.php(174):
>> Vtiger_WebUI->checkLogin(Object(Vtiger_Request))
>> #1 index.php(18): Vtiger_WebUI->process(Object(Vtiger_Request))
>> #2 {main}
>> ', referer: http://portal.rdsmn.com/index.php
>>
>> PHP error logs show the same - nothing more.
>>
>> Another difference is that the new server is running PHP 5.5.9. Old
>> server is 5.4.5. I do have vTiger running in another environment with 5.5.9
>>
>>
>>
>> On Mon, Apr 25, 2016 at 9:16 AM, Kiran Raju <kiranraju.jakka at gmail.com>
>> wrote:
>>
>>> can't you identify any unpleasant log detail in webserver(apache/??) log?
>>>
>>> On 25 April 2016 at 19:43, Kiran Raju <kiranraju.jakka at gmail.com> wrote:
>>>
>>>> I just say you for letting you to identify whether it might be the
>>>> problem or some other. And who might be the wrong owner ... there exist a
>>>> security in each and every level if you know how to provide you can do well!
>>>>
>>>> On 25 April 2016 at 19:26, Tim Mohrbach <preexo at googlemail.com> wrote:
>>>>
>>>>> Please no 777 file permission… ever! Gee.. those rights combined with
>>>>> the wrong owner can open up your server to the rest of the world!
>>>>> More important is chowning the files to the webserver user instead of
>>>>> leaving it as root or xyz.
>>>>> permission 755 (vtiger actually wants 775, but I have never understood
>>>>> why) with the right user is more than enough.
>>>>>
>>>>>
>>>>>
>>>>> On 25.04.2016, at 21:42, Kiran Raju <kiranraju.jakka at gmail.com> wrote:
>>>>>
>>>>> Hi Steve,
>>>>>
>>>>> Did you give full permissions to the root folder?
>>>>> I think it 'll work when you give 777 to the root folder and try to
>>>>> post demo login of your site.
>>>>>
>>>>> On 24 April 2016 at 21:18, Steve Kenow <skenow at rdspos.com> wrote:
>>>>>
>>>>>> I'm pretty sure this is going to be a server configuration issue, but
>>>>>> I'm not sure where to go with it.
>>>>>>
>>>>>> Moved from one server to another - I've updated all site path, site
>>>>>> URL, db connection info in config.inc.php and the login page does come up.
>>>>>> However when anyone goes to login (even the administrator account), the
>>>>>> page reloads and displays the login again. There are no errors displayed,
>>>>>> and after turning on the logging in config.performance.php, I can see it
>>>>>> updates the user's login in the db.
>>>>>>
>>>>>> The webserver log has -
>>>>>>
>>>>>> AH01071: Got error 'PHP message:
>>>>>>
>>>>>> #0 includes/main/WebUI.php(174):
>>>>>>> Vtiger_WebUI->checkLogin(Object(Vtiger_Request))
>>>>>>> #1 index.php(18): Vtiger_WebUI->process(Object(Vtiger_Request))
>>>>>>> #2 {main}
>>>>>>> ', referer: http://portal.rdsmn.com/index.php
>>>>>>>
>>>>>>
>>>>>> Any tricks? I had to move servers because the old server had a size
>>>>>> limit on the database and we've exceeded it.
>>>>>>
>>>>>>
>>>>>> Thanks
>>>>>> Steve
>>>>>>
>>>>>> _______________________________________________
>>>>>> http://www.vtiger.com/
>>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> *       kiranraj*
>>>>> _______________________________________________
>>>>> http://www.vtiger.com/
>>>>>
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> http://www.vtiger.com/
>>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> *       kiranraj*
>>>>
>>>
>>>
>>>
>>> --
>>> *       kiranraj*
>>>
>>> _______________________________________________
>>> http://www.vtiger.com/
>>>
>>
>>
>>
>> --
>> *Steve Kenow*
>> Retail Data Systems of Minnesota
>> End-User Support Manager
>> Direct: 952.392.2686
>> Office: 952.934.4002
>> skenow at rdspos.com
>>
>>
>>
>>
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
>
> --
> *       kiranraj*
>
> _______________________________________________
> http://www.vtiger.com/
>



-- 
*Steve Kenow*
Retail Data Systems of Minnesota
End-User Support Manager
Direct: 952.392.2686
Office: 952.934.4002
skenow at rdspos.com
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