[Vtigercrm-developers] Struggling with a server move - cannot login

[Kiran Raju]

May i know which version of vtigercrm you are using?

On 25 April 2016 at 20:31, Steve Kenow <skenow at rdspos.com> wrote:

> The only errors in apache logs are this:
>
> AH01071: Got error 'PHP message: #0 includes/main/WebUI.php(174):
> Vtiger_WebUI->checkLogin(Object(Vtiger_Request))
> #1 index.php(18): Vtiger_WebUI->process(Object(Vtiger_Request))
> #2 {main}
> ', referer: http://portal.rdsmn.com/index.php
>
> PHP error logs show the same - nothing more.
>
> Another difference is that the new server is running PHP 5.5.9. Old server
> is 5.4.5. I do have vTiger running in another environment with 5.5.9
>
>
>
> On Mon, Apr 25, 2016 at 9:16 AM, Kiran Raju <kiranraju.jakka at gmail.com>
> wrote:
>
>> can't you identify any unpleasant log detail in webserver(apache/??) log?
>>
>> On 25 April 2016 at 19:43, Kiran Raju <kiranraju.jakka at gmail.com> wrote:
>>
>>> I just say you for letting you to identify whether it might be the
>>> problem or some other. And who might be the wrong owner ... there exist a
>>> security in each and every level if you know how to provide you can do well!
>>>
>>> On 25 April 2016 at 19:26, Tim Mohrbach <preexo at googlemail.com> wrote:
>>>
>>>> Please no 777 file permission… ever! Gee.. those rights combined with
>>>> the wrong owner can open up your server to the rest of the world!
>>>> More important is chowning the files to the webserver user instead of
>>>> leaving it as root or xyz.
>>>> permission 755 (vtiger actually wants 775, but I have never understood
>>>> why) with the right user is more than enough.
>>>>
>>>>
>>>>
>>>> On 25.04.2016, at 21:42, Kiran Raju <kiranraju.jakka at gmail.com> wrote:
>>>>
>>>> Hi Steve,
>>>>
>>>> Did you give full permissions to the root folder?
>>>> I think it 'll work when you give 777 to the root folder and try to
>>>> post demo login of your site.
>>>>
>>>> On 24 April 2016 at 21:18, Steve Kenow <skenow at rdspos.com> wrote:
>>>>
>>>>> I'm pretty sure this is going to be a server configuration issue, but
>>>>> I'm not sure where to go with it.
>>>>>
>>>>> Moved from one server to another - I've updated all site path, site
>>>>> URL, db connection info in config.inc.php and the login page does come up.
>>>>> However when anyone goes to login (even the administrator account), the
>>>>> page reloads and displays the login again. There are no errors displayed,
>>>>> and after turning on the logging in config.performance.php, I can see it
>>>>> updates the user's login in the db.
>>>>>
>>>>> The webserver log has -
>>>>>
>>>>> AH01071: Got error 'PHP message:
>>>>>
>>>>> #0 includes/main/WebUI.php(174):
>>>>>> Vtiger_WebUI->checkLogin(Object(Vtiger_Request))
>>>>>> #1 index.php(18): Vtiger_WebUI->process(Object(Vtiger_Request))
>>>>>> #2 {main}
>>>>>> ', referer: http://portal.rdsmn.com/index.php
>>>>>>
>>>>>
>>>>> Any tricks? I had to move servers because the old server had a size
>>>>> limit on the database and we've exceeded it.
>>>>>
>>>>>
>>>>> Thanks
>>>>> Steve
>>>>>
>>>>> _______________________________________________
>>>>> http://www.vtiger.com/
>>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> *       kiranraj*
>>>> _______________________________________________
>>>> http://www.vtiger.com/
>>>>
>>>>
>>>>
>>>> _______________________________________________
>>>> http://www.vtiger.com/
>>>>
>>>
>>>
>>>
>>> --
>>> *       kiranraj*
>>>
>>
>>
>>
>> --
>> *       kiranraj*
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
>
> --
> *Steve Kenow*
> Retail Data Systems of Minnesota
> End-User Support Manager
> Direct: 952.392.2686
> Office: 952.934.4002
> skenow at rdspos.com
>
>
>
>
>
> _______________________________________________
> http://www.vtiger.com/
>



-- 
*       kiranraj*
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