[Vtigercrm-developers] Bug Workflow Not Being Executed because special text

[Manuel Fernando]

Hello Manu,

Just send you an email with all credentials to software and hosting.
It´s a fresh install.

I really hope you see the bug of tasks not being executed in case special letters are used in fields.
I see many other posts “workflows not being executed etc” that can be related to this bug.

Please give me some feedback and if you need more info, just ask!

Best Regards.
Manuel


> No dia 16/09/2015, às 13:33, Manu urs <manu.k at vtiger.com> escreveu:
> 
> Hi  Manuel,
> 
> It will be fine if you  setup test instance and share a credentials with us.
> 
> Regards,
> Manu Urs
> 
> On Wed, Sep 16, 2015 at 5:18 PM, Manuel Fernando <ptdesigner at gmail.com <mailto:ptdesigner at gmail.com>> wrote:
> Hello, any thing i can do to help?
> Maybe create a demo so you can test?
> 
> Best
> Manuel
> 
>> No dia 15/09/2015, às 14:25, Manuel Fernando <ptdesigner at gmail.com <mailto:ptdesigner at gmail.com>> escreveu:
>> 
>> Hello,
>> 
>> to reproduce this you need to do the same test i did.
>> 
>> condition: as changed to “féria"
>> 
>> In this case, the entry is not added to the table ‘com_vtiger_workflowtask_queue’ in case of send email task and even the update field operation
>> 
>> Best Regards.
>> Manuel
>> 
>> 
>> 
>> 
>>> No dia 15/09/2015, às 12:39, Manu urs <manu.k at vtiger.com <mailto:manu.k at vtiger.com>> escreveu:
>>> 
>>> Hi 
>>> 
>>> Please check this workflow <https://demo.vtiger.com/index.php?module=Workflows&parent=Settings&view=Edit&record=26> , where we have tested  the workflow with update field operation , even the send mail operation is working fine. Can you  check in your instance whether the entry is adding to the  'com_vtiger_workflowtask_queue'  table or not, in case of send email task .
>>> 
>>> Regards,
>>> Manu Urs
>>> 
>>> On Tue, Sep 15, 2015 at 2:43 PM, Manuel Fernando <ptdesigner at gmail.com <mailto:ptdesigner at gmail.com>> wrote:
>>> Hello Uma,
>>> 
>>> Manu closed this ticket but it´s not solved.
>>> http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8542 <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8542>
>>> 
>>> Sorry, i can reproduce this.
>>> 
>>> How can you tell me to check in demo.vtiger.com <http://demo.vtiger.com/> if workflows are not running in demo.vtiger.com <http://demo.vtiger.com/> ???
>>> 
>>> 1 - Add new value to picklist "féria" in Tickets module
>>> 2 - Create a workflow to execute a task send email in case that picklist as changed to that value "féria"
>>> 3 - The task you made to send email will not be executed.
>>> 
>>> Best Regards
>>> Manuel
>>> 
>>>> No dia 21/05/2015, às 06:29, Uma S <uma.s at vtiger.com <mailto:uma.s at vtiger.com>> escreveu:
>>>> 
>>>> Hi,
>>>> 
>>>> Would be better to look closer into the issue.
>>>> 
>>>> On Wed, May 20, 2015 at 4:51 PM, Manuel Fernando <ptdesigner at gmail.com <mailto:ptdesigner at gmail.com>> wrote:
>>>> Do you want me to provide a video from a fresh installation v6.2?
>>>> 
>>>> Best 
>>>> Manuel
>>>> 
>>>>> No dia 20/05/2015, às 10:51, Manuel Fernando <ptdesigner at gmail.com <mailto:ptdesigner at gmail.com>> escreveu:
>>>>> 
>>>>> Hello Uma,
>>>>> 
>>>>> UTF-8
>>>>> 
>>>>> Try condition if field changed to (here chose one with accent like ç for example)
>>>>> 
>>>>> Best
>>>>> Manuel
>>>>> 
>>>>> No dia 20/05/2015, às 10:44, Uma S <uma.s at vtiger.com <mailto:uma.s at vtiger.com>> escreveu:
>>>>> 
>>>>>> Hi,
>>>>>> 
>>>>>> We are not able to reproduce this issue in demo.vtiger.com <http://demo.vtiger.com/>, Please let us know your char-set value so that we can cross check.
>>>>>> 
>>>>>> On Mon, May 18, 2015 at 11:23 PM, Manuel Fernando <ptdesigner at gmail.com <mailto:ptdesigner at gmail.com>> wrote:
>>>>>> Hello Uma,
>>>>>> 
>>>>>> Could you reproduce this bug?
>>>>>> http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8542 <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8542>
>>>>>> 
>>>>>> Do you need more info?
>>>>>> 
>>>>>> Best Regards.
>>>>>> 
>>>>>> Manuel
>>>>>> 
>>>>>> _______________________________________________
>>>>>> http://www.vtiger.com/ <http://www.vtiger.com/>
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> -- 
>>>>>> With
>>>>>> Best Regards
>>>>>> Uma.S
>>>>>> Vtiger Team
>>>>>> _______________________________________________
>>>>>> http://www.vtiger.com/ <http://www.vtiger.com/>
>>>> 
>>>> _______________________________________________
>>>> http://www.vtiger.com/ <http://www.vtiger.com/>
>>>> 
>>>> 
>>>> 
>>>> -- 
>>>> With
>>>> Best Regards
>>>> Uma.S
>>>> Vtiger Team
>>>> _______________________________________________
>>>> http://www.vtiger.com/ <http://www.vtiger.com/>
>>> 
>>> _______________________________________________
>>> http://www.vtiger.com/ <http://www.vtiger.com/>
>>> 
>>> 
>>> 
>>> -- 
>>> Regards,
>>> Manu
>>> _______________________________________________
>>> http://www.vtiger.com/ <http://www.vtiger.com/>
> 
> 
> _______________________________________________
> http://www.vtiger.com/ <http://www.vtiger.com/>
> 
> 
> 
> -- 
> Regards,
> Manu
> _______________________________________________
> http://www.vtiger.com/

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