[Vtigercrm-developers] Bug Workflow Not Being Executed because special text

Manuel Fernando ptdesigner at gmail.com
Wed Sep 30 09:33:31 GMT 2015 

Manu,

As you could verify, condition "as changed to” is broken
>> Hi  Manuel,
>> 
>> We had checked this issue.This issue is  reproducible when the condition is set has "Status   => has  Changed  to => féria " 
>> But it will  work fine when  the condition is set to "Status   => is => féria " . We will fix this and update the  patch  in the next release. For a time being you can change the  condition as  "Status   => is => féria " .
>> 
>> Regards,
>> Manu Urs

If it helps, after some search, i found no reference for “has changed to" in modules/com_vtiger_workflow/WorkFlowScheduler.php

Best Regards.
Manuel

> No dia 21/09/2015, às 19:29, Manuel Fernando <ptdesigner at gmail.com> escreveu:
> 
> Hello Manu,
> 
> Just send you an email with all credentials to software and hosting.
> It´s a fresh install.
> 
> I really hope you see the bug of tasks not being executed in case special letters are used in fields.
> I see many other posts “workflows not being executed etc” that can be related to this bug.
> 
> Please give me some feedback and if you need more info, just ask!
> 
> Best Regards.
> Manuel
> 
> 
>> No dia 16/09/2015, às 13:33, Manu urs <manu.k at vtiger.com <mailto:manu.k at vtiger.com>> escreveu:
>> 
>> Hi  Manuel,
>> 
>> It will be fine if you  setup test instance and share a credentials with us.
>> 
>> Regards,
>> Manu Urs
>> 
>> On Wed, Sep 16, 2015 at 5:18 PM, Manuel Fernando <ptdesigner at gmail.com <mailto:ptdesigner at gmail.com>> wrote:
>> Hello, any thing i can do to help?
>> Maybe create a demo so you can test?
>> 
>> Best
>> Manuel
>> 
>>> No dia 15/09/2015, às 14:25, Manuel Fernando <ptdesigner at gmail.com <mailto:ptdesigner at gmail.com>> escreveu:
>>> 
>>> Hello,
>>> 
>>> to reproduce this you need to do the same test i did.
>>> 
>>> condition: as changed to “féria"
>>> 
>>> In this case, the entry is not added to the table ‘com_vtiger_workflowtask_queue’ in case of send email task and even the update field operation
>>> 
>>> Best Regards.
>>> Manuel
>>> 
>>> 
>>> 
>>> 
>>>> No dia 15/09/2015, às 12:39, Manu urs <manu.k at vtiger.com <mailto:manu.k at vtiger.com>> escreveu:
>>>> 
>>>> Hi 
>>>> 
>>>> Please check this workflow <https://demo.vtiger.com/index.php?module=Workflows&parent=Settings&view=Edit&record=26> , where we have tested  the workflow with update field operation , even the send mail operation is working fine. Can you  check in your instance whether the entry is adding to the  'com_vtiger_workflowtask_queue'  table or not, in case of send email task .
>>>> 
>>>> Regards,
>>>> Manu Urs
>>>> 
>>>> On Tue, Sep 15, 2015 at 2:43 PM, Manuel Fernando <ptdesigner at gmail.com <mailto:ptdesigner at gmail.com>> wrote:
>>>> Hello Uma,
>>>> 
>>>> Manu closed this ticket but it´s not solved.
>>>> http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8542 <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8542>
>>>> 
>>>> Sorry, i can reproduce this.
>>>> 
>>>> How can you tell me to check in demo.vtiger.com <http://demo.vtiger.com/> if workflows are not running in demo.vtiger.com <http://demo.vtiger.com/> ???
>>>> 
>>>> 1 - Add new value to picklist "féria" in Tickets module
>>>> 2 - Create a workflow to execute a task send email in case that picklist as changed to that value "féria"
>>>> 3 - The task you made to send email will not be executed.
>>>> 
>>>> Best Regards
>>>> Manuel
>>>> 
>>>>> No dia 21/05/2015, às 06:29, Uma S <uma.s at vtiger.com <mailto:uma.s at vtiger.com>> escreveu:
>>>>> 
>>>>> Hi,
>>>>> 
>>>>> Would be better to look closer into the issue.
>>>>> 
>>>>> On Wed, May 20, 2015 at 4:51 PM, Manuel Fernando <ptdesigner at gmail.com <mailto:ptdesigner at gmail.com>> wrote:
>>>>> Do you want me to provide a video from a fresh installation v6.2?
>>>>> 
>>>>> Best 
>>>>> Manuel
>>>>> 
>>>>>> No dia 20/05/2015, às 10:51, Manuel Fernando <ptdesigner at gmail.com <mailto:ptdesigner at gmail.com>> escreveu:
>>>>>> 
>>>>>> Hello Uma,
>>>>>> 
>>>>>> UTF-8
>>>>>> 
>>>>>> Try condition if field changed to (here chose one with accent like ç for example)
>>>>>> 
>>>>>> Best
>>>>>> Manuel
>>>>>> 
>>>>>> No dia 20/05/2015, às 10:44, Uma S <uma.s at vtiger.com <mailto:uma.s at vtiger.com>> escreveu:
>>>>>> 
>>>>>>> Hi,
>>>>>>> 
>>>>>>> We are not able to reproduce this issue in demo.vtiger.com <http://demo.vtiger.com/>, Please let us know your char-set value so that we can cross check.
>>>>>>> 
>>>>>>> On Mon, May 18, 2015 at 11:23 PM, Manuel Fernando <ptdesigner at gmail.com <mailto:ptdesigner at gmail.com>> wrote:
>>>>>>> Hello Uma,
>>>>>>> 
>>>>>>> Could you reproduce this bug?
>>>>>>> http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8542 <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8542>
>>>>>>> 
>>>>>>> Do you need more info?
>>>>>>> 
>>>>>>> Best Regards.
>>>>>>> 
>>>>>>> Manuel
>>>>>>> 
>>>>>>> _______________________________________________
>>>>>>> http://www.vtiger.com/ <http://www.vtiger.com/>
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> -- 
>>>>>>> With
>>>>>>> Best Regards
>>>>>>> Uma.S
>>>>>>> Vtiger Team
>>>>>>> _______________________________________________
>>>>>>> http://www.vtiger.com/ <http://www.vtiger.com/>
>>>>> 
>>>>> _______________________________________________
>>>>> http://www.vtiger.com/ <http://www.vtiger.com/>
>>>>> 
>>>>> 
>>>>> 
>>>>> -- 
>>>>> With
>>>>> Best Regards
>>>>> Uma.S
>>>>> Vtiger Team
>>>>> _______________________________________________
>>>>> http://www.vtiger.com/ <http://www.vtiger.com/>
>>>> 
>>>> _______________________________________________
>>>> http://www.vtiger.com/ <http://www.vtiger.com/>
>>>> 
>>>> 
>>>> 
>>>> -- 
>>>> Regards,
>>>> Manu
>>>> _______________________________________________
>>>> http://www.vtiger.com/ <http://www.vtiger.com/>
>> 
>> 
>> _______________________________________________
>> http://www.vtiger.com/ <http://www.vtiger.com/>
>> 
>> 
>> 
>> -- 
>> Regards,
>> Manu
>> _______________________________________________
>> http://www.vtiger.com/ <http://www.vtiger.com/>

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