[Vtigercrm-developers] Bug Workflow Not Being Executed because special text

[Manuel Fernando]

Hello, any thing i can do to help?
Maybe create a demo so you can test?

Best
Manuel

> No dia 15/09/2015, às 14:25, Manuel Fernando <ptdesigner at gmail.com> escreveu:
> 
> Hello,
> 
> to reproduce this you need to do the same test i did.
> 
> condition: as changed to “féria"
> 
> In this case, the entry is not added to the table ‘com_vtiger_workflowtask_queue’ in case of send email task and even the update field operation
> 
> Best Regards.
> Manuel
> 
> 
> 
> 
>> No dia 15/09/2015, às 12:39, Manu urs <manu.k at vtiger.com <mailto:manu.k at vtiger.com>> escreveu:
>> 
>> Hi 
>> 
>> Please check this workflow <https://demo.vtiger.com/index.php?module=Workflows&parent=Settings&view=Edit&record=26> , where we have tested  the workflow with update field operation , even the send mail operation is working fine. Can you  check in your instance whether the entry is adding to the  'com_vtiger_workflowtask_queue'  table or not, in case of send email task .
>> 
>> Regards,
>> Manu Urs
>> 
>> On Tue, Sep 15, 2015 at 2:43 PM, Manuel Fernando <ptdesigner at gmail.com <mailto:ptdesigner at gmail.com>> wrote:
>> Hello Uma,
>> 
>> Manu closed this ticket but it´s not solved.
>> http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8542 <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8542>
>> 
>> Sorry, i can reproduce this.
>> 
>> How can you tell me to check in demo.vtiger.com <http://demo.vtiger.com/> if workflows are not running in demo.vtiger.com <http://demo.vtiger.com/> ???
>> 
>> 1 - Add new value to picklist "féria" in Tickets module
>> 2 - Create a workflow to execute a task send email in case that picklist as changed to that value "féria"
>> 3 - The task you made to send email will not be executed.
>> 
>> Best Regards
>> Manuel
>> 
>>> No dia 21/05/2015, às 06:29, Uma S <uma.s at vtiger.com <mailto:uma.s at vtiger.com>> escreveu:
>>> 
>>> Hi,
>>> 
>>> Would be better to look closer into the issue.
>>> 
>>> On Wed, May 20, 2015 at 4:51 PM, Manuel Fernando <ptdesigner at gmail.com <mailto:ptdesigner at gmail.com>> wrote:
>>> Do you want me to provide a video from a fresh installation v6.2?
>>> 
>>> Best 
>>> Manuel
>>> 
>>>> No dia 20/05/2015, às 10:51, Manuel Fernando <ptdesigner at gmail.com <mailto:ptdesigner at gmail.com>> escreveu:
>>>> 
>>>> Hello Uma,
>>>> 
>>>> UTF-8
>>>> 
>>>> Try condition if field changed to (here chose one with accent like ç for example)
>>>> 
>>>> Best
>>>> Manuel
>>>> 
>>>> No dia 20/05/2015, às 10:44, Uma S <uma.s at vtiger.com <mailto:uma.s at vtiger.com>> escreveu:
>>>> 
>>>>> Hi,
>>>>> 
>>>>> We are not able to reproduce this issue in demo.vtiger.com <http://demo.vtiger.com/>, Please let us know your char-set value so that we can cross check.
>>>>> 
>>>>> On Mon, May 18, 2015 at 11:23 PM, Manuel Fernando <ptdesigner at gmail.com <mailto:ptdesigner at gmail.com>> wrote:
>>>>> Hello Uma,
>>>>> 
>>>>> Could you reproduce this bug?
>>>>> http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8542 <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8542>
>>>>> 
>>>>> Do you need more info?
>>>>> 
>>>>> Best Regards.
>>>>> 
>>>>> Manuel
>>>>> 
>>>>> _______________________________________________
>>>>> http://www.vtiger.com/ <http://www.vtiger.com/>
>>>>> 
>>>>> 
>>>>> 
>>>>> -- 
>>>>> With
>>>>> Best Regards
>>>>> Uma.S
>>>>> Vtiger Team
>>>>> _______________________________________________
>>>>> http://www.vtiger.com/ <http://www.vtiger.com/>
>>> 
>>> _______________________________________________
>>> http://www.vtiger.com/ <http://www.vtiger.com/>
>>> 
>>> 
>>> 
>>> -- 
>>> With
>>> Best Regards
>>> Uma.S
>>> Vtiger Team
>>> _______________________________________________
>>> http://www.vtiger.com/ <http://www.vtiger.com/>
>> 
>> _______________________________________________
>> http://www.vtiger.com/ <http://www.vtiger.com/>
>> 
>> 
>> 
>> -- 
>> Regards,
>> Manu
>> _______________________________________________
>> http://www.vtiger.com/ <http://www.vtiger.com/>

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