<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">Hello, any thing i can do to help?<div class="">Maybe create a demo so you can test?</div><div class=""><br class=""></div><div class="">Best</div><div class="">Manuel</div><div class=""><br class=""><div><blockquote type="cite" class=""><div class="">No dia 15/09/2015, às 14:25, Manuel Fernando <<a href="mailto:ptdesigner@gmail.com" class="">ptdesigner@gmail.com</a>> escreveu:</div><br class="Apple-interchange-newline"><div class=""><meta http-equiv="Content-Type" content="text/html charset=utf-8" class=""><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><div apple-content-edited="true" style="orphans: auto; widows: auto; " class=""><span style="font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class="">Hello,
</span></div><div apple-content-edited="true" style="orphans: auto; widows: auto; " class=""><span style="font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><br class=""></span></div><div apple-content-edited="true" style="orphans: auto; widows: auto; " class=""><span style="font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class="">to reproduce this you need to do the same test i did.</span></div><div apple-content-edited="true" style="orphans: auto; widows: auto; " class=""><span style="font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><br class=""></span></div><div apple-content-edited="true" style="orphans: auto; widows: auto; " class=""><span style="orphans: 2; text-align: -webkit-auto; text-indent: 0px; widows: 2;" class="">condition: as changed to “féria"</span></div><div apple-content-edited="true" style="orphans: auto; widows: auto; " class=""><span style="font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><br class=""></span></div><div apple-content-edited="true" style="orphans: auto; widows: auto; " class=""><span style="font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class="">In this case, the entry is not added to the table ‘com_vtiger_workflowtask_queue’ in case of send email task and even the update field operation</span></div><div apple-content-edited="true" style="orphans: auto; widows: auto; " class=""><span style="font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><br class=""></span></div><div apple-content-edited="true" style="orphans: auto; widows: auto; " class=""><span style="font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class="">Best Regards.</span></div><div apple-content-edited="true" style="orphans: auto; widows: auto; " class=""><span style="font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class="">Manuel</span></div><div apple-content-edited="true" style="orphans: auto; widows: auto; " class=""><span style="font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><br class=""></span></div><div apple-content-edited="true" style="orphans: auto; widows: auto; " class=""><span style="font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><br class=""></span></div><div apple-content-edited="true" style="orphans: auto; widows: auto; " class=""><span style="font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><br class=""></span></div>
<br class=""><div class=""><blockquote type="cite" class=""><div class="">No dia 15/09/2015, às 12:39, Manu urs <<a href="mailto:manu.k@vtiger.com" class="">manu.k@vtiger.com</a>> escreveu:</div><br class="Apple-interchange-newline"><div class=""><div dir="ltr" class=""><div class=""><div class=""><div class="">Hi <br class=""><br class=""></div>Please check this <a href="https://demo.vtiger.com/index.php?module=Workflows&parent=Settings&view=Edit&record=26" class="">workflow</a> , where we have tested the workflow with update field operation , even the send mail operation is working fine. Can you check in your instance whether the entry is adding to the 'com_vtiger_workflowtask_queue' table or not, in case of send email task .<br class=""><br class=""></div>Regards,<br class=""></div>Manu Urs<br class=""></div><div class="gmail_extra"><br class=""><div class="gmail_quote">On Tue, Sep 15, 2015 at 2:43 PM, Manuel Fernando <span dir="ltr" class=""><<a href="mailto:ptdesigner@gmail.com" target="_blank" class="">ptdesigner@gmail.com</a>></span> wrote:<br class=""><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="word-wrap:break-word" class=""><div class=""><span style="font-variant: normal; letter-spacing: normal; line-height: normal; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;" class="">Hello Uma,
</span></div><div class=""><span style="font-variant: normal; letter-spacing: normal; line-height: normal; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;" class=""><br class=""></span></div><div class=""><span style="font-variant: normal; letter-spacing: normal; line-height: normal; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;" class="">Manu closed this ticket but it´s not solved.</span></div><div class=""><a href="http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8542" style="text-align:-webkit-auto" target="_blank" class="">http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8542</a></div><div class=""><span style="font-variant: normal; letter-spacing: normal; line-height: normal; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;" class=""><br class=""></span></div><div class=""><span style="text-align:-webkit-auto;text-indent:0px" class=""><span style="text-align:-webkit-auto;text-indent:0px" class=""><span class=""><span class=""><span class=""><span class=""><span class=""><span class=""><div class="">Sorry, i can reproduce this.</div><div class=""><br class=""></div><div class="">How can you tell me to check in <a href="http://demo.vtiger.com/" target="_blank" class="">demo.vtiger.com</a> if workflows are not running in <a href="http://demo.vtiger.com/" target="_blank" class="">demo.vtiger.com</a> ???</div><div class=""><br class=""></div><div class="">1 - Add new value to picklist "féria" in Tickets module</div><div class="">2 - Create a workflow to execute a task send email in case that picklist as changed to that value "féria"</div><div class="">3 - The task you made to send email will not be executed.</div><div class=""><br class=""></div><div class="">Best Regards</div><div class="">Manuel</div></span></span></span></span></span></span></span></span></div>
<br class=""><div class=""><blockquote type="cite" class=""><span class=""><div class="">No dia 21/05/2015, às 06:29, Uma S <<a href="mailto:uma.s@vtiger.com" target="_blank" class="">uma.s@vtiger.com</a>> escreveu:</div><br class=""></span><div class=""><div dir="ltr" class="">Hi,<div class=""><br class=""></div><div class="">Would be better to look closer into the issue.</div></div><div class="gmail_extra"><br class=""><div class="gmail_quote">On Wed, May 20, 2015 at 4:51 PM, Manuel Fernando <span dir="ltr" class=""><<a href="mailto:ptdesigner@gmail.com" target="_blank" class="">ptdesigner@gmail.com</a>></span> wrote:<br class=""><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="word-wrap:break-word" class="">Do you want me to provide a video from a fresh installation v6.2?<div class=""><br class=""></div><div class="">Best </div><span class=""><font color="#888888" class=""><div class="">Manuel</div></font></span><div class=""><div class="h5"><div class=""><div class=""><div class=""><br class=""><div class=""><blockquote type="cite" class=""><div class="">No dia 20/05/2015, às 10:51, Manuel Fernando <<a href="mailto:ptdesigner@gmail.com" target="_blank" class="">ptdesigner@gmail.com</a>> escreveu:</div><br class=""><div class=""><div dir="auto" class=""><div class="">Hello Uma,</div><div class=""><br class=""></div><div class="">UTF-8<br class=""><br class="">Try condition if field changed to (here chose one with accent like ç for example)<br class=""><br class="">Best</div><div class="">Manuel</div><div class=""><br class="">No dia 20/05/2015, às 10:44, Uma S <<a href="mailto:uma.s@vtiger.com" target="_blank" class="">uma.s@vtiger.com</a>> escreveu:<br class=""><br class=""></div><blockquote type="cite" class=""><div class=""><div dir="ltr" class="">Hi,<div class=""><br class=""></div><div class="">We are not able to reproduce this issue in <a href="http://demo.vtiger.com/" target="_blank" class="">demo.vtiger.com</a>, Please let us know your char-set value so that we can cross check.</div></div><div class="gmail_extra"><br class=""><div class="gmail_quote">On Mon, May 18, 2015 at 11:23 PM, Manuel Fernando <span dir="ltr" class=""><<a href="mailto:ptdesigner@gmail.com" target="_blank" class="">ptdesigner@gmail.com</a>></span> wrote:<br class=""><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="word-wrap:break-word" class="">Hello Uma,<div class=""><br class=""></div><div class="">Could you reproduce this bug?</div><div class=""><a href="http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8542" target="_blank" class="">http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8542</a></div><div class=""><br class=""></div><div class="">Do you need more info?</div><div class=""><br class=""></div><div class="">Best Regards.</div><span class=""><font color="#888888" class=""><div class=""><br class=""></div><div class="">Manuel</div></font></span></div><br class="">_______________________________________________<br class="">
<a href="http://www.vtiger.com/" target="_blank" class="">http://www.vtiger.com/</a><br class=""></blockquote></div><br class=""><br clear="all" class=""><div class=""><br class=""></div>-- <br class=""><div class=""><div dir="ltr" class="">With<br class="">Best Regards<br class="">Uma.S<br class=""><div class="">Vtiger Team</div></div></div>
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</div></blockquote><blockquote type="cite" class=""><div class=""><span class="">_______________________________________________</span><br class=""><span class=""><a href="http://www.vtiger.com/" target="_blank" class="">http://www.vtiger.com/</a></span></div></blockquote></div></div></blockquote></div><br class=""></div></div></div></div></div></div><br class="">_______________________________________________<br class="">
<a href="http://www.vtiger.com/" target="_blank" class="">http://www.vtiger.com/</a><br class=""></blockquote></div><div class=""><div class="h5"><br class=""><br clear="all" class=""><div class=""><br class=""></div>-- <br class=""><div class=""><div dir="ltr" class="">With<br class="">Best Regards<br class="">Uma.S<br class=""><div class="">Vtiger Team</div></div></div>
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_______________________________________________<br class=""><a href="http://www.vtiger.com/" target="_blank" class="">http://www.vtiger.com/</a></div></blockquote></div><br class=""></div><br class="">_______________________________________________<br class="">
<a href="http://www.vtiger.com/" rel="noreferrer" target="_blank" class="">http://www.vtiger.com/</a><br class=""></blockquote></div><br class=""><br clear="all" class=""><br class="">-- <br class=""><div class="gmail_signature"><div dir="ltr" class=""><div class="">Regards,<br class=""></div>Manu<br class=""></div></div>
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