[Vtigercrm-developers] Bug Workflow Not Being Executed because special text

[Manuel Fernando]

Hello,

to reproduce this you need to do the same test i did.

condition: as changed to “féria"

In this case, the entry is not added to the table ‘com_vtiger_workflowtask_queue’ in case of send email task and even the update field operation

Best Regards.
Manuel




> No dia 15/09/2015, às 12:39, Manu urs <manu.k at vtiger.com> escreveu:
> 
> Hi 
> 
> Please check this workflow <https://demo.vtiger.com/index.php?module=Workflows&parent=Settings&view=Edit&record=26> , where we have tested  the workflow with update field operation , even the send mail operation is working fine. Can you  check in your instance whether the entry is adding to the  'com_vtiger_workflowtask_queue'  table or not, in case of send email task .
> 
> Regards,
> Manu Urs
> 
> On Tue, Sep 15, 2015 at 2:43 PM, Manuel Fernando <ptdesigner at gmail.com <mailto:ptdesigner at gmail.com>> wrote:
> Hello Uma,
> 
> Manu closed this ticket but it´s not solved.
> http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8542 <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8542>
> 
> Sorry, i can reproduce this.
> 
> How can you tell me to check in demo.vtiger.com <http://demo.vtiger.com/> if workflows are not running in demo.vtiger.com <http://demo.vtiger.com/> ???
> 
> 1 - Add new value to picklist "féria" in Tickets module
> 2 - Create a workflow to execute a task send email in case that picklist as changed to that value "féria"
> 3 - The task you made to send email will not be executed.
> 
> Best Regards
> Manuel
> 
>> No dia 21/05/2015, às 06:29, Uma S <uma.s at vtiger.com <mailto:uma.s at vtiger.com>> escreveu:
>> 
>> Hi,
>> 
>> Would be better to look closer into the issue.
>> 
>> On Wed, May 20, 2015 at 4:51 PM, Manuel Fernando <ptdesigner at gmail.com <mailto:ptdesigner at gmail.com>> wrote:
>> Do you want me to provide a video from a fresh installation v6.2?
>> 
>> Best 
>> Manuel
>> 
>>> No dia 20/05/2015, às 10:51, Manuel Fernando <ptdesigner at gmail.com <mailto:ptdesigner at gmail.com>> escreveu:
>>> 
>>> Hello Uma,
>>> 
>>> UTF-8
>>> 
>>> Try condition if field changed to (here chose one with accent like ç for example)
>>> 
>>> Best
>>> Manuel
>>> 
>>> No dia 20/05/2015, às 10:44, Uma S <uma.s at vtiger.com <mailto:uma.s at vtiger.com>> escreveu:
>>> 
>>>> Hi,
>>>> 
>>>> We are not able to reproduce this issue in demo.vtiger.com <http://demo.vtiger.com/>, Please let us know your char-set value so that we can cross check.
>>>> 
>>>> On Mon, May 18, 2015 at 11:23 PM, Manuel Fernando <ptdesigner at gmail.com <mailto:ptdesigner at gmail.com>> wrote:
>>>> Hello Uma,
>>>> 
>>>> Could you reproduce this bug?
>>>> http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8542 <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8542>
>>>> 
>>>> Do you need more info?
>>>> 
>>>> Best Regards.
>>>> 
>>>> Manuel
>>>> 
>>>> _______________________________________________
>>>> http://www.vtiger.com/ <http://www.vtiger.com/>
>>>> 
>>>> 
>>>> 
>>>> -- 
>>>> With
>>>> Best Regards
>>>> Uma.S
>>>> Vtiger Team
>>>> _______________________________________________
>>>> http://www.vtiger.com/ <http://www.vtiger.com/>
>> 
>> _______________________________________________
>> http://www.vtiger.com/ <http://www.vtiger.com/>
>> 
>> 
>> 
>> -- 
>> With
>> Best Regards
>> Uma.S
>> Vtiger Team
>> _______________________________________________
>> http://www.vtiger.com/ <http://www.vtiger.com/>
> 
> _______________________________________________
> http://www.vtiger.com/ <http://www.vtiger.com/>
> 
> 
> 
> -- 
> Regards,
> Manu
> _______________________________________________
> http://www.vtiger.com/

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