[Vtigercrm-developers] PBX Manager - Record calls transfers.

[Alex Martin]

I’m going to test this on one of our systems later today to see if I can see whats happening. I’ll get back to you

Alex

From: vtigercrm-developers-bounces at lists.vtigercrm.com [mailto:vtigercrm-developers-bounces at lists.vtigercrm.com] On Behalf Of Michele Mastropieri
Sent: Wednesday, October 14, 2015 10:38 AM
To: vtigercrm-developers at lists.vtigercrm.com
Subject: Re: [Vtigercrm-developers] PBX Manager - Record calls transfers.

Guys, no ideas?

2015-10-13 17:40 GMT+02:00 Michele Mastropieri <michele.mastropieri at gmail.com<mailto:michele.mastropieri at gmail.com>>:
Hi to all,

if I answer to an incoming call and thus I transfer it to other extension, the module store information about the call but it keep only information about pre-trasfer.

Let me explain better with an example.

1. Incoming call is answered by extension num 101.
2. 101 transfer call to 102 extension.
3. After 10 minutes 102 hung up.
4. Into record list I have only 1 record: the initial conversation between 101 and external customer. I lost the information about the entire conversation that is 10minutes call.

How solve it?

--

________________________________

dott. Michele Mastropieri
Email: michele.mastropieri at gmail.com<mailto:michele.mastropieri at gmail.com>
Skype: thebookison
Mobile: 3403050591
Fax: 1782280825
Ai sensi del D.Lgs.196/2003 si precisa che le informazioni contenute in questo messaggio sono riservate ed a uso esclusivo del destinatario.
N.B. Rispetta l'ambiente. Non stampare questa mail se non è necessario.



--

________________________________

dott. Michele Mastropieri
Email: michele.mastropieri at gmail.com<mailto:michele.mastropieri at gmail.com>
Skype: thebookison
Mobile: 3403050591
Fax: 1782280825
Ai sensi del D.Lgs.196/2003 si precisa che le informazioni contenute in questo messaggio sono riservate ed a uso esclusivo del destinatario.
N.B. Rispetta l'ambiente. Non stampare questa mail se non è necessario.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.vtigercrm.com/pipermail/vtigercrm-developers/attachments/20151014/a96bbcab/attachment.html>