[Vtigercrm-developers] PBX Manager - Record calls transfers.

Michele Mastropieri michele.mastropieri at gmail.com
Wed Oct 14 14:38:29 GMT 2015


Guys, no ideas?

2015-10-13 17:40 GMT+02:00 Michele Mastropieri <
michele.mastropieri at gmail.com>:

> Hi to all,
>
> if I answer to an incoming call and thus I transfer it to other extension,
> the module store information about the call but it keep only information
> about pre-trasfer.
>
> Let me explain better with an example.
>
> 1. Incoming call is answered by extension num 101.
> 2. 101 transfer call to 102 extension.
> 3. After 10 minutes 102 hung up.
> 4. Into record list I have only 1 record: the initial conversation between
> 101 and external customer. I lost the information about the entire
> conversation that is 10minutes call.
>
> How solve it?
>
> --
>
> ------------------------------
> dott. Michele Mastropieri
> Email: michele.mastropieri at gmail.com
> Skype: thebookison
> Mobile: 3403050591
> Fax: 1782280825
> Ai sensi del D.Lgs.196/2003 si precisa che le informazioni contenute in questo messaggio sono riservate ed a uso esclusivo del destinatario.
> N.B. Rispetta l'ambiente. Non stampare questa mail se non è necessario.
>
>


-- 

------------------------------
dott. Michele Mastropieri
Email: michele.mastropieri at gmail.com
Skype: thebookison
Mobile: 3403050591
Fax: 1782280825
Ai sensi del D.Lgs.196/2003 si precisa che le informazioni contenute
in questo messaggio sono riservate ed a uso esclusivo del
destinatario.
N.B. Rispetta l'ambiente. Non stampare questa mail se non è necessario.
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