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<p class="MsoNormal"><a name="_MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I’m going to test this on one of our systems later today to see if I can see whats happening. I’ll get back to you<o:p></o:p></span></a></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Alex</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> vtigercrm-developers-bounces@lists.vtigercrm.com [mailto:vtigercrm-developers-bounces@lists.vtigercrm.com]
<b>On Behalf Of </b>Michele Mastropieri<br>
<b>Sent:</b> Wednesday, October 14, 2015 10:38 AM<br>
<b>To:</b> vtigercrm-developers@lists.vtigercrm.com<br>
<b>Subject:</b> Re: [Vtigercrm-developers] PBX Manager - Record calls transfers.<o:p></o:p></span></p>
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<p class="MsoNormal">Guys, no ideas?<o:p></o:p></p>
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<p class="MsoNormal">2015-10-13 17:40 GMT+02:00 Michele Mastropieri <<a href="mailto:michele.mastropieri@gmail.com" target="_blank">michele.mastropieri@gmail.com</a>>:<o:p></o:p></p>
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<p class="MsoNormal">Hi to all,<o:p></o:p></p>
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<p class="MsoNormal">if I answer to an incoming call and thus I transfer it to other extension, the module store information about the call but it keep only information about pre-trasfer.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Let me explain better with an example.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">1. Incoming call is answered by extension num 101.<o:p></o:p></p>
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<p class="MsoNormal">2. 101 transfer call to 102 extension.<o:p></o:p></p>
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<p class="MsoNormal">3. After 10 minutes 102 hung up.<o:p></o:p></p>
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<p class="MsoNormal">4. Into record list I have only 1 record: the initial conversation between 101 and external customer. I lost the information about the entire conversation that is 10minutes call.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">How solve it?<o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#888888"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#888888">-- <o:p></o:p></span></p>
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<pre style="line-height:12.75pt"><span style="font-family:"Verdana",sans-serif;color:#2A2A2A">dott. Michele Mastropieri<br></span><span style="font-size:12.0pt;font-family:"Verdana",sans-serif;color:#2A2A2A">Email: </span><span style="color:#2A2A2A"><a href="mailto:michele.mastropieri@gmail.com" target="_blank"><span style="font-size:12.0pt;font-family:"Verdana",sans-serif">michele.mastropieri@gmail.com</span></a><br></span><span style="font-size:12.0pt;font-family:"Verdana",sans-serif;color:#2A2A2A">Skype: thebookison<br>Mobile: 3403050591<br>Fax: 1782280825<br>Ai sensi del D.Lgs.196/2003 si precisa che le informazioni contenute in questo messaggio sono riservate ed a uso esclusivo del destinatario.<br>N.B. Rispetta l'ambiente. Non stampare questa mail se non è necessario.</span><span style="color:#2A2A2A"><o:p></o:p></span></pre>
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<p class="MsoNormal">-- <o:p></o:p></p>
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<pre style="line-height:12.75pt"><span style="font-family:"Verdana",sans-serif;color:#2A2A2A">dott. Michele Mastropieri<br></span><span style="font-size:12.0pt;font-family:"Verdana",sans-serif;color:#2A2A2A">Email: </span><span style="color:#2A2A2A"><a href="mailto:michele.mastropieri@gmail.com" target="_blank"><span style="font-size:12.0pt;font-family:"Verdana",sans-serif">michele.mastropieri@gmail.com</span></a><br></span><span style="font-size:12.0pt;font-family:"Verdana",sans-serif;color:#2A2A2A">Skype: thebookison<br>Mobile: 3403050591<br>Fax: 1782280825<br>Ai sensi del D.Lgs.196/2003 si precisa che le informazioni contenute in questo messaggio sono riservate ed a uso esclusivo del destinatario.<br>N.B. Rispetta l'ambiente. Non stampare questa mail se non è necessario.</span><span style="color:#2A2A2A"><o:p></o:p></span></pre>
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