[Vtigercrm-developers] marketplace

Manu urs manu.k at vtiger.com
Mon Oct 5 04:47:37 GMT 2015 

Hi Preexo,

Thanks for providing the information . We will check and get back to you.

Regards,
Manu Urs



On Mon, Oct 5, 2015 at 9:57 AM, Preexo <preexo at googlemail.com> wrote:

> Manu, thanks for helping!
>
> vtiger 6.3
> ExtensionStore 1.1.7
>
> Can we resolve this somehow?
>
>
> Manu urs wrote
> > Hi
> >
> > This  authorization  breaking error is  because of login issue. Let us
> > know
> > the Vtiger version and Extension version(Please look into Vtiger_tab
> > table)  you are using. It help to  find the root couse  of the issue.
> >
> > Regards,
> > Manu  Urs
> >
> > On Wed, Sep 30, 2015 at 8:06 AM, Preexo <
>
> > preexo@
>
> > > wrote:
> >
> >> The store extension in the store actually had an update button.
> >> Unfortunately
> >> I got an error after clicking on it. Can I update by hand or should I
> add
> >> the code by hand?
> >> <
> >>
> http://vtiger-crm.2324883.n4.nabble.com/file/n17501/2015-09-30_10_38_36-ExtensionStore.png
> >> >
> >>
> >>
> >> Uma S wrote
> >> > Hi,
> >> >
> >> > Please do check if you can find update button on Extension store
> widget
> >> > from extension store of crm. If yes please do go ahead with upgrade to
> >> > find
> >> > the changes of logout button.
> >> >
> >> > On Tue, Sep 29, 2015 at 5:20 PM, Preexo <
> >>
> >> > preexo@
> >>
> >> > > wrote:
> >> >
> >> >> Well... There is no logout button in my embedded marketplace... Bug?
> >> >> See screenshot attached:
> >> >> <
> >> >>
> >>
> http://vtiger-crm.2324883.n4.nabble.com/file/n17490/2015-09-29_19_55_17.png
> >> >> >
> >> >>
> >> >>
> >> >>
> >> >> Manu urs wrote
> >> >> > Hi  Preexo,
> >> >> >
> >> >> > The Logout button will appear once you login to the  marketplace
> >> >> account
> >> >> > .You can disconnect that marketplace account from your Vtiger
> >> instance
> >> >> by
> >> >> > using the 'Logout' Button  which is on the right top corner of
> >> >> extension
> >> >> > view . After Logout you can also able to login  with different
> >> >> credential.
> >> >> > Please have a look on attached screen shot.
> >> >> >
> >> >> >
> >> >> >
> >> >> > Regards,
> >> >> > Manu Urs
> >> >> >
> >> >> >
> >> >> > On Tue, Sep 29, 2015 at 10:13 AM, Preexo <
> >> >>
> >> >> > preexo@
> >> >>
> >> >> > > wrote:
> >> >> >
> >> >> >> Of course... I always love to blame others for my forgetfulness
> >> >> brain...
> >> >> >> lol.
> >> >> >> Anyway, I don't do it this time... That I forgot after 9 months
> >> that
> >> I
> >> >> >> actually had registered somewhere is my own fault.
> >> >> >>
> >> >> >> Just to clarify:
> >> >> >> That the UI of the embedded marketplace does not give me any hint
> >> that
> >> >> I
> >> >> >> was
> >> >> >> actually logged in (since I registered 9 months ago), it didn't
> >> give
> >> >> me
> >> >> >> any
> >> >> >> logout button, no user panel, no way to retrieve the invoices...
> >> THAT
> >> >> is
> >> >> >> vtigers really bad UI... the bad UX I experienced is their fault
> >> since
> >> >> >> the
> >> >> >> embedded marketplace UI is so bad.
> >> >> >> It's also vtigers fault that they not responding to my
> >> support-request
> >> >> >> emails for days and even once they did not understand what my
> >> problem
> >> >> is.
> >> >> >> In fact, they are still trying to help me via email, because they
> >> are
> >> >> >> seem
> >> >> >> to not understand my emails.
> >> >> >>
> >> >> >> Alan came along and helped me with one comment... Thanks again
> >> Alan!
> >> >> >>
> >> >> >> I guess that vtiger never understands what I want from them via
> >> email
> >> >> or
> >> >> >> here in the forum (yes it has happened too many times before,
> >> >> exchanged
> >> >> >> months and months of email exchange to finally get a small piece
> of
> >> >> >> information) can be blamed on language barrier. Their English is
> >> >> >> obviously
> >> >> >> very limited and I have a lot of understanding for that, since
> >> English
> >> >> is
> >> >> >> also my second language and sometimes it can be hard.
> >> >> >>
> >> >> >> So, don't take me wrong... I appreciate all the hard work of
> vtiger
> >> >> and
> >> >> I
> >> >> >> will try be even more patient about stuff like this in future. But
> >> the
> >> >> >> embedded marketplace is a joke!
> >> >> >>
> >> >> >>
> >> >> >> Doug-116 wrote
> >> >> >> > I'm confused.
> >> >> >> > You forgot your login credentials and the way to logon but that
> >> is
> >> >> >> vtigers
> >> >> >> > fault?
> >> >> >> > On Sep 24, 2015 7:49 AM, "Preexo" <
> >> >> >>
> >> >> >> > preexo@
> >> >> >>
> >> >> >> > > wrote:
> >> >> >> >
> >> >> >> >> Hi Alan, wow!
> >> >> >> >> I wasn't even aware anymore that I signed up at the marketplace
> >> >> before
> >> >> >> >> from
> >> >> >> >> within the vtiger installation. The embedded marketplace does
> >> not
> >> >> give
> >> >> >> me
> >> >> >> >> any hint on that, it seemed like it was just like this from the
> >> >> >> >> beginning.
> >> >> >> >> Apparently I actually signed up with a different email as well,
> >> so
> >> >> I
> >> >> >> >> tried
> >> >> >> >> to password reset all my email addresses and one of them
> >> actually
> >> >> got
> >> >> >> an
> >> >> >> >> email with a link and I reset the password and logged in and
> see
> >> >> there
> >> >> >> >> are
> >> >> >> >> my invoices! Thanks a lot!!!
> >> >> >> >>
> >> >> >> >> Now, I want to disconnect that marketplace account from my
> >> vtiger
> >> >> >> >> instance
> >> >> >> >> account and use another one... haha, can?
> >> >> >> >>
> >> >> >> >> I kind of suspected something like this but it shows clearly
> how
> >> >> badly
> >> >> >> >> designed the embedded UI of the extension store is...
> >> >> >> >> And honestly... it also shows how poor the vtiger support
> >> sometimes
> >> >> >> can
> >> >> >> >> be,
> >> >> >> >> but that didn't surprise me very much.
> >> >> >> >>
> >> >> >> >>
> >> >> >> >> Alan Lord (News) wrote
> >> >> >> >> > Preexo,
> >> >> >> >> >
> >> >> >> >> > The user credentials you use to create an account in the
> >> >> Extension
> >> >> >> >> Store
> >> >> >> >> > do not have to be the same as the username you login to
> vtiger
> >> >> with.
> >> >> >> >> >
> >> >> >> >> > The credentials you used to create the Marketplace account
> >> from
> >> >> >> within
> >> >> >> >> > the Extension store are the ones you should use to login to
> >> the
> >> >> >> vtiger
> >> >> >> >> > Marketplace. Not your vtiger login.
> >> >> >> >> >
> >> >> >> >> > If you do that your Invoice for your purchases should be
> >> visible.
> >> >> >> >> >
> >> >> >> >> > HTH
> >> >> >> >> >
> >> >> >> >> > Alan
> >> >> >> >> >
> >> >> >> >> > PS: We did get a few questions about Marketplace invoicing
> >> from
> >> >> >> >> > customers very early on, but we haven't had any for ages now.
> >> >> >> >> >
> >> >> >> >> >
> >> >> >> >> > On 24/09/15 11:30, Preexo wrote:
> >> >> >> >> >> Prasad, thanks alot for trying to help...
> >> >> >> >> >> But... Seriously? how is that supposed to work?
> >> >> >> >> >> We installed the OS vtiger on our own server, vtiger
> >> shouldn't
> >> >> have
> >> >> >> >> any
> >> >> >> >> >> idea
> >> >> >> >> >> of our data, therefore no user credentials from my userlogin
> >> of
> >> >> my
> >> >> >> >> vtiger
> >> >> >> >> >> installation...
> >> >> >> >> >> Anyway, I still tried lol... didn't work (surprise) and
> >> signed
> >> >> up
> >> >> >> now
> >> >> >> >> on
> >> >> >> >> >> the
> >> >> >> >> >> marketplace now. No invoices in my account of course.
> >> >> >> >> >>
> >> >> >> >> >> I sent an email to
> >> >> >> >>
> >> >> >> >> > sales@
> >> >> >> >>
> >> >> >> >> >  about this issue as well (actually 2
> >> >> >> >> >> days ago), please just provide us some invoices soon... In
> >> mail
> >> >> >> mail
> >> >> >> I
> >> >> >> >> >> let
> >> >> >> >> >> you know the details of the credit card used so you will be
> >> able
> >> >> to
> >> >> >> >> >> identify
> >> >> >> >> >> the purchases (2 by now)
> >> >> >> >> >>
> >> >> >> >> >>
> >> >> >> >> >> Prasad-14 wrote
> >> >> >> >> >>> Please visit the URL:
> >> >> >> https://marketplace.vtiger.com/customer/login
> >> >> >> >> (use
> >> >> >> >> >>> the same credentials you provided in CRM).
> >> >> >> >> >>>
> >> >> >> >> >>> --
> >> >> >> >> >>> FB <http://www.facebook.com/vtiger> I Twit
> >> >> >> >> >>> <http://twitter.com/vtigercrm> I
> >> >> >> >> >>> LIn
> >> <https://www.linkedin.com/company/1270573?trk=tyah>
> >> I
> >> >> >> Blog
> >> >> >> >> >>> <https://blogs.vtiger.com> I Website
> >> >> >> >> >>> <https://www.vtiger.com/>
> >> >> >> >> >>>
> >> >> >> >> >>> On Thu, Sep 24, 2015 at 2:00 PM, Preexo <
> >> >> >> >> >>
> >> >> >> >> >>> preexo@
> >> >> >> >> >>
> >> >> >> >> >>> > wrote:
> >> >> >> >> >>>
> >> >> >> >> >>>> We bought through marketplace integrated in our vtiger
> >> >> >> installation.
> >> >> >> >> no
> >> >> >> >> >>>> login
> >> >> >> >> >>>> there, no button to find any invoices.
> >> >> >> >> >>>> Any idea?
> >> >> >> >> >>>>
> >> >> >> >> >>>>
> >> >> >> >> >>>> Prasad-14 wrote
> >> >> >> >> >>>>> Have you tried login to Marketplace Portal
> >> >> >> >> >>>>> <https://marketplace.vtiger.com/customer/Login>?
> >> >> >> >> >>>>>
> >> >> >> >> >>>>> Regards,
> >> >> >> >> >>>>> Prasad
> >> >> >> >> >>>>>
> >> >> >> >> >>>>> --
> >> >> >> >> >>>>> FB <http://www.facebook.com/vtiger> I Twit
> >> >> >> >> >>>>> <http://twitter.com/vtigercrm> I
> >> >> >> >> >>>>> LIn <
> >> https://www.linkedin.com/company/1270573?trk=tyah>
> >> >> I
> >> >> >> >> Blog
> >> >> >> >> >>>>> <https://blogs.vtiger.com> I Website <
> >> >> >> >> >>>> https://www.vtiger.com/>
> >> >> >> >> >>>>>
> >> >> >> >> >>>>> On Thu, Sep 24, 2015 at 11:44 AM, Preexo <
> >> >> >> >> >>>>
> >> >> >> >> >>>>> preexo@
> >> >> >> >> >>>>
> >> >> >> >> >>>>> > wrote:
> >> >> >> >> >>>>>
> >> >> >> >> >>>>>> I bought a module 2 days ago on the marketplace and
> still
> >> >> >> haven't
> >> >> >> >> >>>>>> received
> >> >> >> >> >>>>>> any kind of recite.
> >> >> >> >> >>>>>> this is not acceptable! therefore... no, the marketplace
> >> is
> >> >> a
> >> >> >> >> >>>>>> horrible
> >> >> >> >> >>>>>> place
> >> >> >> >> >>>>>> to sell modules!
> >> >> >> >> >>>>>>
> >> >> >> >> >>>>>>
> >> >> >> >> >>>>>>
> >> >> >> >> >>>>>> --
> >> >> >> >> >>>>>> View this message in context:
> >> >> >> >> >>>>>>
> >> >> >> >> >>>>
> >> >> >> >>
> >> >> >>
> >> >>
> >>
> http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17428.html
> >> >> >> >> >>>>>> Sent from the vtigercrm-developers mailing list archive
> >> at
> >> >> >> >> >>>>>> Nabble.com.
> >> >> >> >> >>>>>> _______________________________________________
> >> >> >> >> >>>>>> http://www.vtiger.com/
> >> >> >> >> >>>>>>
> >> >> >> >> >>>>>
> >> >> >> >> >>>>> _______________________________________________
> >> >> >> >> >>>>> http://www.vtiger.com/
> >> >> >> >> >>>>
> >> >> >> >> >>>>
> >> >> >> >> >>>>
> >> >> >> >> >>>>
> >> >> >> >> >>>>
> >> >> >> >> >>>> --
> >> >> >> >> >>>> View this message in context:
> >> >> >> >> >>>>
> >> >> >> >>
> >> >> >>
> >> >>
> >>
> http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17430.html
> >> >> >> >> >>>> Sent from the vtigercrm-developers mailing list archive at
> >> >> >> >> Nabble.com.
> >> >> >> >> >>>> _______________________________________________
> >> >> >> >> >>>> http://www.vtiger.com/
> >> >> >> >> >>>>
> >> >> >> >> >>>
> >> >> >> >> >>> _______________________________________________
> >> >> >> >> >>> http://www.vtiger.com/
> >> >> >> >> >>
> >> >> >> >> >>
> >> >> >> >> >>
> >> >> >> >> >>
> >> >> >> >> >>
> >> >> >> >> >> --
> >> >> >> >> >> View this message in context:
> >> >> >> >> >>
> >> >> >> >>
> >> >> >>
> >> >>
> >>
> http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17432.html
> >> >> >> >> >> Sent from the vtigercrm-developers mailing list archive at
> >> >> >> Nabble.com.
> >> >> >> >> >> _______________________________________________
> >> >> >> >> >> http://www.vtiger.com/
> >> >> >> >> >>
> >> >> >> >> >
> >> >> >> >> >
> >> >> >> >> > --
> >> >> >> >> > Libertus Solutions
> >> >> >> >> > http://www.libertus.co.uk
> >> >> >> >> >
> >> >> >> >> > _______________________________________________
> >> >> >> >> > http://www.vtiger.com/
> >> >> >> >>
> >> >> >> >>
> >> >> >> >>
> >> >> >> >>
> >> >> >> >>
> >> >> >> >> --
> >> >> >> >> View this message in context:
> >> >> >> >>
> >> >> >>
> >> >>
> >>
> http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17434.html
> >> >> >> >> Sent from the vtigercrm-developers mailing list archive at
> >> >> Nabble.com.
> >> >> >> >> _______________________________________________
> >> >> >> >> http://www.vtiger.com/
> >> >> >> >>
> >> >> >> >
> >> >> >> > _______________________________________________
> >> >> >> > http://www.vtiger.com/
> >> >> >>
> >> >> >>
> >> >> >>
> >> >> >>
> >> >> >>
> >> >> >> --
> >> >> >> View this message in context:
> >> >> >>
> >> >>
> >>
> http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17482.html
> >> >> >> Sent from the vtigercrm-developers mailing list archive at
> >> Nabble.com.
> >> >> >> _______________________________________________
> >> >> >> http://www.vtiger.com/
> >> >> >>
> >> >> >
> >> >> >
> >> >> >
> >> >> > --
> >> >> > Regards,
> >> >> > Manu
> >> >> >
> >> >> > _______________________________________________
> >> >> > http://www.vtiger.com/
> >> >> >
> >> >> > Market_place.jpg (45K)
> >> >> > <
> >> >>
> >>
> http://vtiger-crm.2324883.n4.nabble.com/attachment/17486/0/Market_place.jpg&gt
> >> >> ;
> >> >>
> >> >>
> >> >>
> >> >>
> >> >>
> >> >> --
> >> >> View this message in context:
> >> >>
> >>
> http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17490.html
> >> >> Sent from the vtigercrm-developers mailing list archive at
> Nabble.com.
> >> >> _______________________________________________
> >> >> http://www.vtiger.com/
> >> >>
> >> >
> >> >
> >> >
> >> > --
> >> > With
> >> > Best Regards
> >> > Uma.S
> >> > Vtiger Team
> >> >
> >> > _______________________________________________
> >> > http://www.vtiger.com/
> >>
> >>
> >>
> >>
> >>
> >> --
> >> View this message in context:
> >>
> http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17501.html
> >> Sent from the vtigercrm-developers mailing list archive at Nabble.com.
> >> _______________________________________________
> >> http://www.vtiger.com/
> >>
> >
> >
> >
> > --
> > Regards,
> > Manu
> >
> > _______________________________________________
> > http://www.vtiger.com/
>
>
>
>
>
> --
> View this message in context:
> http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17542.html
> Sent from the vtigercrm-developers mailing list archive at Nabble.com.
> _______________________________________________
> http://www.vtiger.com/
>



-- 
Regards,
Manu
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