[Vtigercrm-developers] marketplace

Manu urs manu.k at vtiger.com
Tue Oct 6 05:55:23 GMT 2015 

Hi Preexo,

Can you  able to login to the  marketplace.vtiger.com by  using same
credentials what you have provided in CRM?
If this login breaks please use the forgot password to  change password and
then retry.

Regards,
Manu  Urs

On Mon, Oct 5, 2015 at 10:17 AM, Manu urs <manu.k at vtiger.com> wrote:

> Hi Preexo,
>
> Thanks for providing the information . We will check and get back to you.
>
> Regards,
> Manu Urs
>
>
>
> On Mon, Oct 5, 2015 at 9:57 AM, Preexo <preexo at googlemail.com> wrote:
>
>> Manu, thanks for helping!
>>
>> vtiger 6.3
>> ExtensionStore 1.1.7
>>
>> Can we resolve this somehow?
>>
>>
>> Manu urs wrote
>> > Hi
>> >
>> > This  authorization  breaking error is  because of login issue. Let us
>> > know
>> > the Vtiger version and Extension version(Please look into Vtiger_tab
>> > table)  you are using. It help to  find the root couse  of the issue.
>> >
>> > Regards,
>> > Manu  Urs
>> >
>> > On Wed, Sep 30, 2015 at 8:06 AM, Preexo <
>>
>> > preexo@
>>
>> > > wrote:
>> >
>> >> The store extension in the store actually had an update button.
>> >> Unfortunately
>> >> I got an error after clicking on it. Can I update by hand or should I
>> add
>> >> the code by hand?
>> >> <
>> >>
>> http://vtiger-crm.2324883.n4.nabble.com/file/n17501/2015-09-30_10_38_36-ExtensionStore.png
>> >> >
>> >>
>> >>
>> >> Uma S wrote
>> >> > Hi,
>> >> >
>> >> > Please do check if you can find update button on Extension store
>> widget
>> >> > from extension store of crm. If yes please do go ahead with upgrade
>> to
>> >> > find
>> >> > the changes of logout button.
>> >> >
>> >> > On Tue, Sep 29, 2015 at 5:20 PM, Preexo <
>> >>
>> >> > preexo@
>> >>
>> >> > > wrote:
>> >> >
>> >> >> Well... There is no logout button in my embedded marketplace... Bug?
>> >> >> See screenshot attached:
>> >> >> <
>> >> >>
>> >>
>> http://vtiger-crm.2324883.n4.nabble.com/file/n17490/2015-09-29_19_55_17.png
>> >> >> >
>> >> >>
>> >> >>
>> >> >>
>> >> >> Manu urs wrote
>> >> >> > Hi  Preexo,
>> >> >> >
>> >> >> > The Logout button will appear once you login to the  marketplace
>> >> >> account
>> >> >> > .You can disconnect that marketplace account from your Vtiger
>> >> instance
>> >> >> by
>> >> >> > using the 'Logout' Button  which is on the right top corner of
>> >> >> extension
>> >> >> > view . After Logout you can also able to login  with different
>> >> >> credential.
>> >> >> > Please have a look on attached screen shot.
>> >> >> >
>> >> >> >
>> >> >> >
>> >> >> > Regards,
>> >> >> > Manu Urs
>> >> >> >
>> >> >> >
>> >> >> > On Tue, Sep 29, 2015 at 10:13 AM, Preexo <
>> >> >>
>> >> >> > preexo@
>> >> >>
>> >> >> > > wrote:
>> >> >> >
>> >> >> >> Of course... I always love to blame others for my forgetfulness
>> >> >> brain...
>> >> >> >> lol.
>> >> >> >> Anyway, I don't do it this time... That I forgot after 9 months
>> >> that
>> >> I
>> >> >> >> actually had registered somewhere is my own fault.
>> >> >> >>
>> >> >> >> Just to clarify:
>> >> >> >> That the UI of the embedded marketplace does not give me any hint
>> >> that
>> >> >> I
>> >> >> >> was
>> >> >> >> actually logged in (since I registered 9 months ago), it didn't
>> >> give
>> >> >> me
>> >> >> >> any
>> >> >> >> logout button, no user panel, no way to retrieve the invoices...
>> >> THAT
>> >> >> is
>> >> >> >> vtigers really bad UI... the bad UX I experienced is their fault
>> >> since
>> >> >> >> the
>> >> >> >> embedded marketplace UI is so bad.
>> >> >> >> It's also vtigers fault that they not responding to my
>> >> support-request
>> >> >> >> emails for days and even once they did not understand what my
>> >> problem
>> >> >> is.
>> >> >> >> In fact, they are still trying to help me via email, because they
>> >> are
>> >> >> >> seem
>> >> >> >> to not understand my emails.
>> >> >> >>
>> >> >> >> Alan came along and helped me with one comment... Thanks again
>> >> Alan!
>> >> >> >>
>> >> >> >> I guess that vtiger never understands what I want from them via
>> >> email
>> >> >> or
>> >> >> >> here in the forum (yes it has happened too many times before,
>> >> >> exchanged
>> >> >> >> months and months of email exchange to finally get a small piece
>> of
>> >> >> >> information) can be blamed on language barrier. Their English is
>> >> >> >> obviously
>> >> >> >> very limited and I have a lot of understanding for that, since
>> >> English
>> >> >> is
>> >> >> >> also my second language and sometimes it can be hard.
>> >> >> >>
>> >> >> >> So, don't take me wrong... I appreciate all the hard work of
>> vtiger
>> >> >> and
>> >> >> I
>> >> >> >> will try be even more patient about stuff like this in future.
>> But
>> >> the
>> >> >> >> embedded marketplace is a joke!
>> >> >> >>
>> >> >> >>
>> >> >> >> Doug-116 wrote
>> >> >> >> > I'm confused.
>> >> >> >> > You forgot your login credentials and the way to logon but that
>> >> is
>> >> >> >> vtigers
>> >> >> >> > fault?
>> >> >> >> > On Sep 24, 2015 7:49 AM, "Preexo" <
>> >> >> >>
>> >> >> >> > preexo@
>> >> >> >>
>> >> >> >> > > wrote:
>> >> >> >> >
>> >> >> >> >> Hi Alan, wow!
>> >> >> >> >> I wasn't even aware anymore that I signed up at the
>> marketplace
>> >> >> before
>> >> >> >> >> from
>> >> >> >> >> within the vtiger installation. The embedded marketplace does
>> >> not
>> >> >> give
>> >> >> >> me
>> >> >> >> >> any hint on that, it seemed like it was just like this from
>> the
>> >> >> >> >> beginning.
>> >> >> >> >> Apparently I actually signed up with a different email as
>> well,
>> >> so
>> >> >> I
>> >> >> >> >> tried
>> >> >> >> >> to password reset all my email addresses and one of them
>> >> actually
>> >> >> got
>> >> >> >> an
>> >> >> >> >> email with a link and I reset the password and logged in and
>> see
>> >> >> there
>> >> >> >> >> are
>> >> >> >> >> my invoices! Thanks a lot!!!
>> >> >> >> >>
>> >> >> >> >> Now, I want to disconnect that marketplace account from my
>> >> vtiger
>> >> >> >> >> instance
>> >> >> >> >> account and use another one... haha, can?
>> >> >> >> >>
>> >> >> >> >> I kind of suspected something like this but it shows clearly
>> how
>> >> >> badly
>> >> >> >> >> designed the embedded UI of the extension store is...
>> >> >> >> >> And honestly... it also shows how poor the vtiger support
>> >> sometimes
>> >> >> >> can
>> >> >> >> >> be,
>> >> >> >> >> but that didn't surprise me very much.
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >> >> Alan Lord (News) wrote
>> >> >> >> >> > Preexo,
>> >> >> >> >> >
>> >> >> >> >> > The user credentials you use to create an account in the
>> >> >> Extension
>> >> >> >> >> Store
>> >> >> >> >> > do not have to be the same as the username you login to
>> vtiger
>> >> >> with.
>> >> >> >> >> >
>> >> >> >> >> > The credentials you used to create the Marketplace account
>> >> from
>> >> >> >> within
>> >> >> >> >> > the Extension store are the ones you should use to login to
>> >> the
>> >> >> >> vtiger
>> >> >> >> >> > Marketplace. Not your vtiger login.
>> >> >> >> >> >
>> >> >> >> >> > If you do that your Invoice for your purchases should be
>> >> visible.
>> >> >> >> >> >
>> >> >> >> >> > HTH
>> >> >> >> >> >
>> >> >> >> >> > Alan
>> >> >> >> >> >
>> >> >> >> >> > PS: We did get a few questions about Marketplace invoicing
>> >> from
>> >> >> >> >> > customers very early on, but we haven't had any for ages
>> now.
>> >> >> >> >> >
>> >> >> >> >> >
>> >> >> >> >> > On 24/09/15 11:30, Preexo wrote:
>> >> >> >> >> >> Prasad, thanks alot for trying to help...
>> >> >> >> >> >> But... Seriously? how is that supposed to work?
>> >> >> >> >> >> We installed the OS vtiger on our own server, vtiger
>> >> shouldn't
>> >> >> have
>> >> >> >> >> any
>> >> >> >> >> >> idea
>> >> >> >> >> >> of our data, therefore no user credentials from my
>> userlogin
>> >> of
>> >> >> my
>> >> >> >> >> vtiger
>> >> >> >> >> >> installation...
>> >> >> >> >> >> Anyway, I still tried lol... didn't work (surprise) and
>> >> signed
>> >> >> up
>> >> >> >> now
>> >> >> >> >> on
>> >> >> >> >> >> the
>> >> >> >> >> >> marketplace now. No invoices in my account of course.
>> >> >> >> >> >>
>> >> >> >> >> >> I sent an email to
>> >> >> >> >>
>> >> >> >> >> > sales@
>> >> >> >> >>
>> >> >> >> >> >  about this issue as well (actually 2
>> >> >> >> >> >> days ago), please just provide us some invoices soon... In
>> >> mail
>> >> >> >> mail
>> >> >> >> I
>> >> >> >> >> >> let
>> >> >> >> >> >> you know the details of the credit card used so you will be
>> >> able
>> >> >> to
>> >> >> >> >> >> identify
>> >> >> >> >> >> the purchases (2 by now)
>> >> >> >> >> >>
>> >> >> >> >> >>
>> >> >> >> >> >> Prasad-14 wrote
>> >> >> >> >> >>> Please visit the URL:
>> >> >> >> https://marketplace.vtiger.com/customer/login
>> >> >> >> >> (use
>> >> >> >> >> >>> the same credentials you provided in CRM).
>> >> >> >> >> >>>
>> >> >> >> >> >>> --
>> >> >> >> >> >>> FB <http://www.facebook.com/vtiger> I Twit
>> >> >> >> >> >>> <http://twitter.com/vtigercrm> I
>> >> >> >> >> >>> LIn
>> >> <https://www.linkedin.com/company/1270573?trk=tyah>
>> >> I
>> >> >> >> Blog
>> >> >> >> >> >>> <https://blogs.vtiger.com> I Website
>> >> >> >> >> >>> <https://www.vtiger.com/>
>> >> >> >> >> >>>
>> >> >> >> >> >>> On Thu, Sep 24, 2015 at 2:00 PM, Preexo <
>> >> >> >> >> >>
>> >> >> >> >> >>> preexo@
>> >> >> >> >> >>
>> >> >> >> >> >>> > wrote:
>> >> >> >> >> >>>
>> >> >> >> >> >>>> We bought through marketplace integrated in our vtiger
>> >> >> >> installation.
>> >> >> >> >> no
>> >> >> >> >> >>>> login
>> >> >> >> >> >>>> there, no button to find any invoices.
>> >> >> >> >> >>>> Any idea?
>> >> >> >> >> >>>>
>> >> >> >> >> >>>>
>> >> >> >> >> >>>> Prasad-14 wrote
>> >> >> >> >> >>>>> Have you tried login to Marketplace Portal
>> >> >> >> >> >>>>> <https://marketplace.vtiger.com/customer/Login>?
>> >> >> >> >> >>>>>
>> >> >> >> >> >>>>> Regards,
>> >> >> >> >> >>>>> Prasad
>> >> >> >> >> >>>>>
>> >> >> >> >> >>>>> --
>> >> >> >> >> >>>>> FB <http://www.facebook.com/vtiger> I Twit
>> >> >> >> >> >>>>> <http://twitter.com/vtigercrm> I
>> >> >> >> >> >>>>> LIn <
>> >> https://www.linkedin.com/company/1270573?trk=tyah>
>> >> >> I
>> >> >> >> >> Blog
>> >> >> >> >> >>>>> <https://blogs.vtiger.com> I Website <
>> >> >> >> >> >>>> https://www.vtiger.com/>
>> >> >> >> >> >>>>>
>> >> >> >> >> >>>>> On Thu, Sep 24, 2015 at 11:44 AM, Preexo <
>> >> >> >> >> >>>>
>> >> >> >> >> >>>>> preexo@
>> >> >> >> >> >>>>
>> >> >> >> >> >>>>> > wrote:
>> >> >> >> >> >>>>>
>> >> >> >> >> >>>>>> I bought a module 2 days ago on the marketplace and
>> still
>> >> >> >> haven't
>> >> >> >> >> >>>>>> received
>> >> >> >> >> >>>>>> any kind of recite.
>> >> >> >> >> >>>>>> this is not acceptable! therefore... no, the
>> marketplace
>> >> is
>> >> >> a
>> >> >> >> >> >>>>>> horrible
>> >> >> >> >> >>>>>> place
>> >> >> >> >> >>>>>> to sell modules!
>> >> >> >> >> >>>>>>
>> >> >> >> >> >>>>>>
>> >> >> >> >> >>>>>>
>> >> >> >> >> >>>>>> --
>> >> >> >> >> >>>>>> View this message in context:
>> >> >> >> >> >>>>>>
>> >> >> >> >> >>>>
>> >> >> >> >>
>> >> >> >>
>> >> >>
>> >>
>> http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17428.html
>> >> >> >> >> >>>>>> Sent from the vtigercrm-developers mailing list archive
>> >> at
>> >> >> >> >> >>>>>> Nabble.com.
>> >> >> >> >> >>>>>> _______________________________________________
>> >> >> >> >> >>>>>> http://www.vtiger.com/
>> >> >> >> >> >>>>>>
>> >> >> >> >> >>>>>
>> >> >> >> >> >>>>> _______________________________________________
>> >> >> >> >> >>>>> http://www.vtiger.com/
>> >> >> >> >> >>>>
>> >> >> >> >> >>>>
>> >> >> >> >> >>>>
>> >> >> >> >> >>>>
>> >> >> >> >> >>>>
>> >> >> >> >> >>>> --
>> >> >> >> >> >>>> View this message in context:
>> >> >> >> >> >>>>
>> >> >> >> >>
>> >> >> >>
>> >> >>
>> >>
>> http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17430.html
>> >> >> >> >> >>>> Sent from the vtigercrm-developers mailing list archive
>> at
>> >> >> >> >> Nabble.com.
>> >> >> >> >> >>>> _______________________________________________
>> >> >> >> >> >>>> http://www.vtiger.com/
>> >> >> >> >> >>>>
>> >> >> >> >> >>>
>> >> >> >> >> >>> _______________________________________________
>> >> >> >> >> >>> http://www.vtiger.com/
>> >> >> >> >> >>
>> >> >> >> >> >>
>> >> >> >> >> >>
>> >> >> >> >> >>
>> >> >> >> >> >>
>> >> >> >> >> >> --
>> >> >> >> >> >> View this message in context:
>> >> >> >> >> >>
>> >> >> >> >>
>> >> >> >>
>> >> >>
>> >>
>> http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17432.html
>> >> >> >> >> >> Sent from the vtigercrm-developers mailing list archive at
>> >> >> >> Nabble.com.
>> >> >> >> >> >> _______________________________________________
>> >> >> >> >> >> http://www.vtiger.com/
>> >> >> >> >> >>
>> >> >> >> >> >
>> >> >> >> >> >
>> >> >> >> >> > --
>> >> >> >> >> > Libertus Solutions
>> >> >> >> >> > http://www.libertus.co.uk
>> >> >> >> >> >
>> >> >> >> >> > _______________________________________________
>> >> >> >> >> > http://www.vtiger.com/
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >> >> --
>> >> >> >> >> View this message in context:
>> >> >> >> >>
>> >> >> >>
>> >> >>
>> >>
>> http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17434.html
>> >> >> >> >> Sent from the vtigercrm-developers mailing list archive at
>> >> >> Nabble.com.
>> >> >> >> >> _______________________________________________
>> >> >> >> >> http://www.vtiger.com/
>> >> >> >> >>
>> >> >> >> >
>> >> >> >> > _______________________________________________
>> >> >> >> > http://www.vtiger.com/
>> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >> >> --
>> >> >> >> View this message in context:
>> >> >> >>
>> >> >>
>> >>
>> http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17482.html
>> >> >> >> Sent from the vtigercrm-developers mailing list archive at
>> >> Nabble.com.
>> >> >> >> _______________________________________________
>> >> >> >> http://www.vtiger.com/
>> >> >> >>
>> >> >> >
>> >> >> >
>> >> >> >
>> >> >> > --
>> >> >> > Regards,
>> >> >> > Manu
>> >> >> >
>> >> >> > _______________________________________________
>> >> >> > http://www.vtiger.com/
>> >> >> >
>> >> >> > Market_place.jpg (45K)
>> >> >> > <
>> >> >>
>> >>
>> http://vtiger-crm.2324883.n4.nabble.com/attachment/17486/0/Market_place.jpg&gt
>> >> >> ;
>> >> >>
>> >> >>
>> >> >>
>> >> >>
>> >> >>
>> >> >> --
>> >> >> View this message in context:
>> >> >>
>> >>
>> http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17490.html
>> >> >> Sent from the vtigercrm-developers mailing list archive at
>> Nabble.com.
>> >> >> _______________________________________________
>> >> >> http://www.vtiger.com/
>> >> >>
>> >> >
>> >> >
>> >> >
>> >> > --
>> >> > With
>> >> > Best Regards
>> >> > Uma.S
>> >> > Vtiger Team
>> >> >
>> >> > _______________________________________________
>> >> > http://www.vtiger.com/
>> >>
>> >>
>> >>
>> >>
>> >>
>> >> --
>> >> View this message in context:
>> >>
>> http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17501.html
>> >> Sent from the vtigercrm-developers mailing list archive at Nabble.com.
>> >> _______________________________________________
>> >> http://www.vtiger.com/
>> >>
>> >
>> >
>> >
>> > --
>> > Regards,
>> > Manu
>> >
>> > _______________________________________________
>> > http://www.vtiger.com/
>>
>>
>>
>>
>>
>> --
>> View this message in context:
>> http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17542.html
>> Sent from the vtigercrm-developers mailing list archive at Nabble.com.
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
>
> --
> Regards,
> Manu
>



-- 
Regards,
Manu
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