[Vtigercrm-developers] marketplace

Preexo preexo at googlemail.com
Mon Oct 5 04:27:27 GMT 2015 

Manu, thanks for helping!

vtiger 6.3
ExtensionStore 1.1.7

Can we resolve this somehow?


Manu urs wrote
> Hi
> 
> This  authorization  breaking error is  because of login issue. Let us
> know
> the Vtiger version and Extension version(Please look into Vtiger_tab
> table)  you are using. It help to  find the root couse  of the issue.
> 
> Regards,
> Manu  Urs
> 
> On Wed, Sep 30, 2015 at 8:06 AM, Preexo <

> preexo@

> > wrote:
> 
>> The store extension in the store actually had an update button.
>> Unfortunately
>> I got an error after clicking on it. Can I update by hand or should I add
>> the code by hand?
>> <
>> http://vtiger-crm.2324883.n4.nabble.com/file/n17501/2015-09-30_10_38_36-ExtensionStore.png
>> >
>>
>>
>> Uma S wrote
>> > Hi,
>> >
>> > Please do check if you can find update button on Extension store widget
>> > from extension store of crm. If yes please do go ahead with upgrade to
>> > find
>> > the changes of logout button.
>> >
>> > On Tue, Sep 29, 2015 at 5:20 PM, Preexo <
>>
>> > preexo@
>>
>> > > wrote:
>> >
>> >> Well... There is no logout button in my embedded marketplace... Bug?
>> >> See screenshot attached:
>> >> <
>> >>
>> http://vtiger-crm.2324883.n4.nabble.com/file/n17490/2015-09-29_19_55_17.png
>> >> >
>> >>
>> >>
>> >>
>> >> Manu urs wrote
>> >> > Hi  Preexo,
>> >> >
>> >> > The Logout button will appear once you login to the  marketplace
>> >> account
>> >> > .You can disconnect that marketplace account from your Vtiger
>> instance
>> >> by
>> >> > using the 'Logout' Button  which is on the right top corner of
>> >> extension
>> >> > view . After Logout you can also able to login  with different
>> >> credential.
>> >> > Please have a look on attached screen shot.
>> >> >
>> >> >
>> >> >
>> >> > Regards,
>> >> > Manu Urs
>> >> >
>> >> >
>> >> > On Tue, Sep 29, 2015 at 10:13 AM, Preexo <
>> >>
>> >> > preexo@
>> >>
>> >> > > wrote:
>> >> >
>> >> >> Of course... I always love to blame others for my forgetfulness
>> >> brain...
>> >> >> lol.
>> >> >> Anyway, I don't do it this time... That I forgot after 9 months
>> that
>> I
>> >> >> actually had registered somewhere is my own fault.
>> >> >>
>> >> >> Just to clarify:
>> >> >> That the UI of the embedded marketplace does not give me any hint
>> that
>> >> I
>> >> >> was
>> >> >> actually logged in (since I registered 9 months ago), it didn't
>> give
>> >> me
>> >> >> any
>> >> >> logout button, no user panel, no way to retrieve the invoices...
>> THAT
>> >> is
>> >> >> vtigers really bad UI... the bad UX I experienced is their fault
>> since
>> >> >> the
>> >> >> embedded marketplace UI is so bad.
>> >> >> It's also vtigers fault that they not responding to my
>> support-request
>> >> >> emails for days and even once they did not understand what my
>> problem
>> >> is.
>> >> >> In fact, they are still trying to help me via email, because they
>> are
>> >> >> seem
>> >> >> to not understand my emails.
>> >> >>
>> >> >> Alan came along and helped me with one comment... Thanks again
>> Alan!
>> >> >>
>> >> >> I guess that vtiger never understands what I want from them via
>> email
>> >> or
>> >> >> here in the forum (yes it has happened too many times before,
>> >> exchanged
>> >> >> months and months of email exchange to finally get a small piece of
>> >> >> information) can be blamed on language barrier. Their English is
>> >> >> obviously
>> >> >> very limited and I have a lot of understanding for that, since
>> English
>> >> is
>> >> >> also my second language and sometimes it can be hard.
>> >> >>
>> >> >> So, don't take me wrong... I appreciate all the hard work of vtiger
>> >> and
>> >> I
>> >> >> will try be even more patient about stuff like this in future. But
>> the
>> >> >> embedded marketplace is a joke!
>> >> >>
>> >> >>
>> >> >> Doug-116 wrote
>> >> >> > I'm confused.
>> >> >> > You forgot your login credentials and the way to logon but that
>> is
>> >> >> vtigers
>> >> >> > fault?
>> >> >> > On Sep 24, 2015 7:49 AM, "Preexo" <
>> >> >>
>> >> >> > preexo@
>> >> >>
>> >> >> > > wrote:
>> >> >> >
>> >> >> >> Hi Alan, wow!
>> >> >> >> I wasn't even aware anymore that I signed up at the marketplace
>> >> before
>> >> >> >> from
>> >> >> >> within the vtiger installation. The embedded marketplace does
>> not
>> >> give
>> >> >> me
>> >> >> >> any hint on that, it seemed like it was just like this from the
>> >> >> >> beginning.
>> >> >> >> Apparently I actually signed up with a different email as well,
>> so
>> >> I
>> >> >> >> tried
>> >> >> >> to password reset all my email addresses and one of them
>> actually
>> >> got
>> >> >> an
>> >> >> >> email with a link and I reset the password and logged in and see
>> >> there
>> >> >> >> are
>> >> >> >> my invoices! Thanks a lot!!!
>> >> >> >>
>> >> >> >> Now, I want to disconnect that marketplace account from my
>> vtiger
>> >> >> >> instance
>> >> >> >> account and use another one... haha, can?
>> >> >> >>
>> >> >> >> I kind of suspected something like this but it shows clearly how
>> >> badly
>> >> >> >> designed the embedded UI of the extension store is...
>> >> >> >> And honestly... it also shows how poor the vtiger support
>> sometimes
>> >> >> can
>> >> >> >> be,
>> >> >> >> but that didn't surprise me very much.
>> >> >> >>
>> >> >> >>
>> >> >> >> Alan Lord (News) wrote
>> >> >> >> > Preexo,
>> >> >> >> >
>> >> >> >> > The user credentials you use to create an account in the
>> >> Extension
>> >> >> >> Store
>> >> >> >> > do not have to be the same as the username you login to vtiger
>> >> with.
>> >> >> >> >
>> >> >> >> > The credentials you used to create the Marketplace account
>> from
>> >> >> within
>> >> >> >> > the Extension store are the ones you should use to login to
>> the
>> >> >> vtiger
>> >> >> >> > Marketplace. Not your vtiger login.
>> >> >> >> >
>> >> >> >> > If you do that your Invoice for your purchases should be
>> visible.
>> >> >> >> >
>> >> >> >> > HTH
>> >> >> >> >
>> >> >> >> > Alan
>> >> >> >> >
>> >> >> >> > PS: We did get a few questions about Marketplace invoicing
>> from
>> >> >> >> > customers very early on, but we haven't had any for ages now.
>> >> >> >> >
>> >> >> >> >
>> >> >> >> > On 24/09/15 11:30, Preexo wrote:
>> >> >> >> >> Prasad, thanks alot for trying to help...
>> >> >> >> >> But... Seriously? how is that supposed to work?
>> >> >> >> >> We installed the OS vtiger on our own server, vtiger
>> shouldn't
>> >> have
>> >> >> >> any
>> >> >> >> >> idea
>> >> >> >> >> of our data, therefore no user credentials from my userlogin
>> of
>> >> my
>> >> >> >> vtiger
>> >> >> >> >> installation...
>> >> >> >> >> Anyway, I still tried lol... didn't work (surprise) and
>> signed
>> >> up
>> >> >> now
>> >> >> >> on
>> >> >> >> >> the
>> >> >> >> >> marketplace now. No invoices in my account of course.
>> >> >> >> >>
>> >> >> >> >> I sent an email to
>> >> >> >>
>> >> >> >> > sales@
>> >> >> >>
>> >> >> >> >  about this issue as well (actually 2
>> >> >> >> >> days ago), please just provide us some invoices soon... In
>> mail
>> >> >> mail
>> >> >> I
>> >> >> >> >> let
>> >> >> >> >> you know the details of the credit card used so you will be
>> able
>> >> to
>> >> >> >> >> identify
>> >> >> >> >> the purchases (2 by now)
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >> >> Prasad-14 wrote
>> >> >> >> >>> Please visit the URL:
>> >> >> https://marketplace.vtiger.com/customer/login
>> >> >> >> (use
>> >> >> >> >>> the same credentials you provided in CRM).
>> >> >> >> >>>
>> >> >> >> >>> --
>> >> >> >> >>> FB <http://www.facebook.com/vtiger> I Twit
>> >> >> >> >>> <http://twitter.com/vtigercrm> I
>> >> >> >> >>> LIn
>> <https://www.linkedin.com/company/1270573?trk=tyah>
>> I
>> >> >> Blog
>> >> >> >> >>> <https://blogs.vtiger.com> I Website
>> >> >> >> >>> <https://www.vtiger.com/>
>> >> >> >> >>>
>> >> >> >> >>> On Thu, Sep 24, 2015 at 2:00 PM, Preexo <
>> >> >> >> >>
>> >> >> >> >>> preexo@
>> >> >> >> >>
>> >> >> >> >>> > wrote:
>> >> >> >> >>>
>> >> >> >> >>>> We bought through marketplace integrated in our vtiger
>> >> >> installation.
>> >> >> >> no
>> >> >> >> >>>> login
>> >> >> >> >>>> there, no button to find any invoices.
>> >> >> >> >>>> Any idea?
>> >> >> >> >>>>
>> >> >> >> >>>>
>> >> >> >> >>>> Prasad-14 wrote
>> >> >> >> >>>>> Have you tried login to Marketplace Portal
>> >> >> >> >>>>> <https://marketplace.vtiger.com/customer/Login>?
>> >> >> >> >>>>>
>> >> >> >> >>>>> Regards,
>> >> >> >> >>>>> Prasad
>> >> >> >> >>>>>
>> >> >> >> >>>>> --
>> >> >> >> >>>>> FB <http://www.facebook.com/vtiger> I Twit
>> >> >> >> >>>>> <http://twitter.com/vtigercrm> I
>> >> >> >> >>>>> LIn <
>> https://www.linkedin.com/company/1270573?trk=tyah>
>> >> I
>> >> >> >> Blog
>> >> >> >> >>>>> <https://blogs.vtiger.com> I Website <
>> >> >> >> >>>> https://www.vtiger.com/>
>> >> >> >> >>>>>
>> >> >> >> >>>>> On Thu, Sep 24, 2015 at 11:44 AM, Preexo <
>> >> >> >> >>>>
>> >> >> >> >>>>> preexo@
>> >> >> >> >>>>
>> >> >> >> >>>>> > wrote:
>> >> >> >> >>>>>
>> >> >> >> >>>>>> I bought a module 2 days ago on the marketplace and still
>> >> >> haven't
>> >> >> >> >>>>>> received
>> >> >> >> >>>>>> any kind of recite.
>> >> >> >> >>>>>> this is not acceptable! therefore... no, the marketplace
>> is
>> >> a
>> >> >> >> >>>>>> horrible
>> >> >> >> >>>>>> place
>> >> >> >> >>>>>> to sell modules!
>> >> >> >> >>>>>>
>> >> >> >> >>>>>>
>> >> >> >> >>>>>>
>> >> >> >> >>>>>> --
>> >> >> >> >>>>>> View this message in context:
>> >> >> >> >>>>>>
>> >> >> >> >>>>
>> >> >> >>
>> >> >>
>> >>
>> http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17428.html
>> >> >> >> >>>>>> Sent from the vtigercrm-developers mailing list archive
>> at
>> >> >> >> >>>>>> Nabble.com.
>> >> >> >> >>>>>> _______________________________________________
>> >> >> >> >>>>>> http://www.vtiger.com/
>> >> >> >> >>>>>>
>> >> >> >> >>>>>
>> >> >> >> >>>>> _______________________________________________
>> >> >> >> >>>>> http://www.vtiger.com/
>> >> >> >> >>>>
>> >> >> >> >>>>
>> >> >> >> >>>>
>> >> >> >> >>>>
>> >> >> >> >>>>
>> >> >> >> >>>> --
>> >> >> >> >>>> View this message in context:
>> >> >> >> >>>>
>> >> >> >>
>> >> >>
>> >>
>> http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17430.html
>> >> >> >> >>>> Sent from the vtigercrm-developers mailing list archive at
>> >> >> >> Nabble.com.
>> >> >> >> >>>> _______________________________________________
>> >> >> >> >>>> http://www.vtiger.com/
>> >> >> >> >>>>
>> >> >> >> >>>
>> >> >> >> >>> _______________________________________________
>> >> >> >> >>> http://www.vtiger.com/
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >> >> --
>> >> >> >> >> View this message in context:
>> >> >> >> >>
>> >> >> >>
>> >> >>
>> >>
>> http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17432.html
>> >> >> >> >> Sent from the vtigercrm-developers mailing list archive at
>> >> >> Nabble.com.
>> >> >> >> >> _______________________________________________
>> >> >> >> >> http://www.vtiger.com/
>> >> >> >> >>
>> >> >> >> >
>> >> >> >> >
>> >> >> >> > --
>> >> >> >> > Libertus Solutions
>> >> >> >> > http://www.libertus.co.uk
>> >> >> >> >
>> >> >> >> > _______________________________________________
>> >> >> >> > http://www.vtiger.com/
>> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >> >> --
>> >> >> >> View this message in context:
>> >> >> >>
>> >> >>
>> >>
>> http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17434.html
>> >> >> >> Sent from the vtigercrm-developers mailing list archive at
>> >> Nabble.com.
>> >> >> >> _______________________________________________
>> >> >> >> http://www.vtiger.com/
>> >> >> >>
>> >> >> >
>> >> >> > _______________________________________________
>> >> >> > http://www.vtiger.com/
>> >> >>
>> >> >>
>> >> >>
>> >> >>
>> >> >>
>> >> >> --
>> >> >> View this message in context:
>> >> >>
>> >>
>> http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17482.html
>> >> >> Sent from the vtigercrm-developers mailing list archive at
>> Nabble.com.
>> >> >> _______________________________________________
>> >> >> http://www.vtiger.com/
>> >> >>
>> >> >
>> >> >
>> >> >
>> >> > --
>> >> > Regards,
>> >> > Manu
>> >> >
>> >> > _______________________________________________
>> >> > http://www.vtiger.com/
>> >> >
>> >> > Market_place.jpg (45K)
>> >> > <
>> >>
>> http://vtiger-crm.2324883.n4.nabble.com/attachment/17486/0/Market_place.jpg&gt
>> >> ;
>> >>
>> >>
>> >>
>> >>
>> >>
>> >> --
>> >> View this message in context:
>> >>
>> http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17490.html
>> >> Sent from the vtigercrm-developers mailing list archive at Nabble.com.
>> >> _______________________________________________
>> >> http://www.vtiger.com/
>> >>
>> >
>> >
>> >
>> > --
>> > With
>> > Best Regards
>> > Uma.S
>> > Vtiger Team
>> >
>> > _______________________________________________
>> > http://www.vtiger.com/
>>
>>
>>
>>
>>
>> --
>> View this message in context:
>> http://vtiger-crm.2324883.n4.nabble.com/Vtigercrm-developers-marketplace-tp17384p17501.html
>> Sent from the vtigercrm-developers mailing list archive at Nabble.com.
>> _______________________________________________
>> http://www.vtiger.com/
>>
> 
> 
> 
> -- 
> Regards,
> Manu
> 
> _______________________________________________
> http://www.vtiger.com/





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