[Vtigercrm-developers] predictive dialer

[Simone Travaglini]

Hi alan and thanks for your answer.
Now the easy way seems to be integration with vicidial, our developer had
strong experience with vtiger 5.4 version integration. But we are also
thinking at the possibility to develop a predictive system for vtiger, but
seems to be harder!


2015-01-07 16:22 GMT+01:00 Alan Bell <alan.bell at libertus.co.uk>:

>  there is vicidial integration for vtiger 5.1 and patches for 5.4 but I
> don't think there is integration for vtiger 6 as yet. I am not quite sure
> what the overlap between vicidial and vtiger is, clearly vicidial does
> closer integration with the PBX and has call centre operation features like
> a call hopper and predictive dialling, but maybe some of the features would
> be good to implement in vtiger. I would be interested in what you decide,
> particularly if you are looking to fix the vtiger 6/vicidial integration.
>
> Alan.
>
>
> On 07/01/15 15:04, Simone Travaglini wrote:
>
>    Hello,
>  I need to develop a solution for a customers. Someone had experience in
> that?
>  What do you think, is it better:
>  1 - develop a vtiger code to manage it
>  2 - integrate with something like vicidial
>
>  Thank you for share your idea or experience related to this issue!
>
>
> --
> Simone Travaglini
> 328 5499846
> Linkedin: Simone Travaglini
>
>
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>
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-- 
Simone Travaglini
328 5499846
Linkedin: Simone Travaglini


Rispetta l'ambiente: non stampare questa mail se non ti è veramente
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