[Vtigercrm-developers] Vtiger 6.1 Workflow send email is not working

[Uma S]

Hi,

This might be a case, have you created any custom field for salesorder
module? which is included in mail but deleted from CRM. In which case this
might break.


On Tue, Jun 17, 2014 at 10:26 AM, ajstharsan at gmail.com <ajstharsan at gmail.com
> wrote:

> Hi
>
> Thanks,
>
> I checked the table , the record is there and out going server is already
> configured.
>
> But the mail is not sent.
>
> I am in 6.1
>
> Is there any other place to check?
>
>
>
>
> Sent from my HTC
>
> ----- Reply message -----
> From: "Rishab K" <rishab.k at vtiger.com>
> To: <vtigercrm-developers at lists.vtigercrm.com>
> Subject: [Vtigercrm-developers] Vtiger 6.1 Workflow send email is not
> working
> Date: Tue, Jun 17, 2014 09:55
>
> Hello Sutharsan,
>
> Send email task within workflows works fine for me.I created a Workflow
> under salesorder module with conditions.
>
> Step 1:Every save of record.
> Step 2.Field value conditions
> Step 3.Send email with respective fields pertaining to respective field
> values.
>
> As soon as I saved the invoice waited for 15 min as the cron was setup for
> 15 min and then received the mail with fields values.
>
> One quick way to troubleshoot is to check the entry of
> com_vtiger_workflowtask_queue of your databse, to see if the entry for
> saved Salesorder record is created or not!!
>
> Not to mention ,but you should have your Outgoing server configured in the
> CRM.
>
> Thanks
>
>
> On Tue, Jun 17, 2014 at 8:27 AM, Sutharsan Jeganathan <
> ajstharsan at gmail.com> wrote:
>
>> Hi
>>
>> I can see the vtiger 6.1 with workflows working.
>>
>> I have added the cron and it is also working.
>>
>> But in a workflow under Sales order module, the email is not sent. But
>> within the same workflow other tasks are fine, example updating fields.
>>
>>
>> I couldn't see any updates under workflow module through SVN
>>
>> Is this feature still pending?
>>
>>
>> Thanks
>> Sutharsan Jeganathan
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
> _______________________________________________
> http://www.vtiger.com/
>



-- 
With
Best Regards
Uma.S
Vtiger Team
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