[Vtigercrm-developers] Vtiger 6.1 Workflow send email is not working

[ajstharsan@gmail.com]

Hi

Thanks,

I checked the table , the record is there and out going server is already configured.

But the mail is not sent.

I am in 6.1

Is there any other place to check?




Sent from my HTC

----- Reply message -----
From: "Rishab K" <rishab.k at vtiger.com>
To: <vtigercrm-developers at lists.vtigercrm.com>
Subject: [Vtigercrm-developers] Vtiger 6.1 Workflow send email is not working
Date: Tue, Jun 17, 2014 09:55

Hello Sutharsan,
Send email task within workflows works fine for me.I created a Workflow under salesorder module with conditions.

Step 1:Every save of record.

Step 2.Field value conditions
Step 3.Send email with respective fields pertaining to respective field values.

As soon as I saved the invoice waited for 15 min as the cron was setup for 15 min and then received the mail with fields values.


One quick way to troubleshoot is to check the entry of com_vtiger_workflowtask_queue of your databse, to see if the entry for saved Salesorder record is created or not!!

Not to mention ,but you should have your Outgoing server configured in the CRM.


Thanks


On Tue, Jun 17, 2014 at 8:27 AM, Sutharsan Jeganathan <ajstharsan at gmail.com> wrote:

Hi

I can see the vtiger 6.1 with workflows working. 

I have added the cron and it is also working.


But in a workflow under Sales order module, the email is not sent. But within the same workflow other tasks are fine, example updating fields.



I couldn't see any updates under workflow module through SVN

Is this feature still pending?


Thanks
Sutharsan Jeganathan




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