[Vtigercrm-developers] Sales order refunds (discussion)

[Holbok István]

Dear Vtiger Team,

Please review the Bastiaans' suggestions.
Because both B2B and B2C business models are supported by vtiger, the 
Invoice module should be corrected like Opportunity (the Organization 
name field should NOT be mandatory by default.)



The refund invoice with with negative *numbers *is really necessary.

Kindest regards:
Istvan

üdvözlettel:

*Holbok István*

+3670-342-0900
*e-mail:* holbok at gmail.com
*SkyPe:* holboki

2014.07.06. 13:16 keltezéssel, Zebra Hosting írta:
> We have a lot of case where people will ask for a refund (the European 
> law demands a 14 day option to returning goods bought online) but this 
> is not in the current sales order system.
> The sales order status should get a ‘refunded’ option , not a big 
> issue, but it should make it possible to create an order and invoice 
> with *negative* numbers too. Something that seems to be lacking at the 
> moment.
> Preferable of course it should have an option to copy the original 
> order with negative numbers or set the original to refunded and create 
> a ‘credit’ invoice with the negative numbers.
> Please share thoughts what could be a good approach to deal with 
> refunds. We also need to couple it to our payment provider module and 
> I am sure we won’t be the only ones.
>
> On a side note: it also seems "old fashioned" to allow only sales 
> orders to accounts and not to contacts.
>
> Bastiaan Houtkooper
> Zebra Hosting
>
>
>
> _______________________________________________
> http://www.vtiger.com/

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