[Vtigercrm-developers] Sales order refunds (discussion)

[Zebra Hosting]

We have a lot of case where people will ask for a refund (the European law demands a 14 day option to returning goods bought online) but this is not in the current sales order system.
The sales order status should get a ‘refunded’ option , not a big issue, but it should make it possible to create an order and invoice with negative numbers too. Something that seems to be lacking at the moment.
Preferable of course it should have an option to copy the original order with negative numbers or set the original to refunded and create a ‘credit’ invoice with the negative numbers.
Please share thoughts what could be a good approach to deal with refunds. We also need to couple it to our payment provider module and I am sure we won’t be the only ones.

On a side note: it also seems "old fashioned" to allow only sales orders to accounts and not to contacts.

Bastiaan Houtkooper
Zebra Hosting

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