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<div class="moz-cite-prefix">Dear Vtiger Team,<br>
<br>
Please review the Bastiaans' suggestions.<br>
Because both B2B and B2C business models are supported by vtiger,
the Invoice module should be corrected like Opportunity (the
Organization name field should NOT be mandatory by default.)<br>
<br>
<img alt="" src="cid:part1.09000807.02010909@gmail.com"
height="817" width="1323"><br>
<br>
The refund invoice with with negative <b>numbers </b>is really
necessary.<br>
<br>
Kindest regards:<br>
Istvan<br>
<br>
<div class="moz-signature">üdvözlettel:<br>
<br>
<b>Holbok István</b><br>
<br>
+3670-342-0900<br>
<b>e-mail:</b> <a class="moz-txt-link-abbreviated" href="mailto:holbok@gmail.com">holbok@gmail.com</a><br>
<b>SkyPe:</b> holboki<br>
<br>
</div>
2014.07.06. 13:16 keltezéssel, Zebra Hosting írta:<br>
</div>
<blockquote cite="mid:CFDEFA47.24572%25support@zebrahosting.eu"
type="cite">
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<div>We have a lot of case where people will ask for a refund (the
European law demands a 14 day option to returning goods bought
online) but this is not in the current sales order system.</div>
<div>The sales order status should get a ‘refunded’ option , not a
big issue, but it should make it possible to create an order and
invoice with
<b>negative</b> numbers too. Something that seems to be lacking
at the moment.</div>
<div>Preferable of course it should have an option to copy the
original order with negative numbers or set the original to
refunded and create a ‘credit’ invoice with the negative
numbers.</div>
<div>Please share thoughts what could be a good approach to deal
with refunds. We also need to couple it to our payment provider
module and I am sure we won’t be the only ones.</div>
<div><br>
</div>
<div>On a side note: it also seems "old fashioned" to allow only
sales orders to accounts and not to contacts.</div>
<div><br>
</div>
<div>Bastiaan Houtkooper</div>
<div>Zebra Hosting</div>
<div><br>
</div>
<br>
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