[Vtigercrm-developers] Fwd: Re: sending documents

Vic Cekvenich vic.cvc at gmx.com
Sun Aug 17 17:41:49 GMT 2014



-------- Original Message --------
Subject: 	Re: [Vtigercrm-developers] sending documents
Date: 	Mon, 19 May 2014 07:05:19 +0000
From: 	Ian Stern <i4629193 at gmail.com>
Reply-To: 	vtigercrm-developers at lists.vtigercrm.com
To: 	vtigercrm-developers at lists.vtigercrm.com



So, documents module is like trouble tickets module I assume?
Could u share method (unofficial) for testing if its known?




On Mon, May 19, 2014 at 5:23 AM, Prasad <prasad at vtiger.com 
<mailto:prasad at vtiger.com>> wrote:

    yep - listening.

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    On Mon, May 19, 2014 at 6:37 AM, Siam Translations LLP
    <info at siam-translations.com <mailto:info at siam-translations.com>> wrote:

        Even docs what are created by mail converter (let say system)
        are assigned to user (admin) account - here workflow could be
        helpful too. Just saying..

        Regards
        Andrew


        On 19-05-2014 12:47 AM, Prasad wrote:
>         Documents module is special considered to other Entity module.
>
>         While in other modules - user creates Record directly and workflow
>         are defined as per this assumption.
>
>         Records to this module get generated by system and user both.
>         This makes it hard to build workflow for Documents and could get
>         crazy at times when workflow tasks operates.
>
>         We will review this.
>
>         Regards,
>         Prasad
>
>         *Connect with us on: *Twitter <http://twitter.com/vtigercrm>
>         *I* Facebook
>         <http://www.facebook.com/pages/vtiger/226866697333578?sk=wall>
>         *I* Blog <https://blogs.vtiger.com/>* I* Wiki
>         <http://wiki.vtiger.com/index.php/Main_Page> *I *Forums
>         <https://discussions.vtiger.com>*I* Website
>         <https://www.vtiger.com/>
>
>
>         On Sun, May 18, 2014 at 1:50 PM, Stacey Johnson
>         <stacey.johnson110 at gmail.com
>         <mailto:stacey.johnson110 at gmail.com>> wrote:
>
>             vtiger have two important limitations:
>             1. Workflows in documents
>             2. possibility to attach document to the email created in
>             workflow
>
>
>             Example scenario:
>             Lead fill up webform showing his interest in services.
>             Company managing CRM wish to send to him automatically
>             nice created outside of vtiger booklet in pdf format.
>
>             Currently this kind of interaction with customers is
>             impossible. I can generate hundreds of exaples of usage of
>             attachements in workflows but I belive developper can do
>             it too :-)
>
>             Another issue is documents module (this was discussed few
>             times too). Can developper tell us why documents module
>             have no workflows? Is this module worse that any other?
>             Everybody knows that all our life is based on managing
>             documents. Why this module looks like orphan? Workflows
>             are simnple addon to this module but will change a lot. I
>             was analysing it through months and see that developper
>             for some reason dont want add this funcionality which
>             seems to be really important to make vtiger standing a bit
>             out of the crowd (at least in opensource category). Come
>             on guys, it few lines of code. Do it for developpers.. :-)
>
>             Stacey
>
>
>             _______________________________________________
>             http://www.vtiger.com/
>
>
>
>
>         _______________________________________________
>         http://www.vtiger.com/


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