[Vtigercrm-developers] Fwd: Re: Vtiger 6.1 Workflow send email is not working
Vic Cekvenich
vic.cvc at gmx.com
Sun Aug 17 18:51:23 GMT 2014
-------- Original Message --------
Subject: Re: [Vtigercrm-developers] Vtiger 6.1 Workflow send email is
not working
Date: Thu, 19 Jun 2014 11:48:51 +0530
From: Uma S <uma.s at vtiger.com>
Reply-To: vtigercrm-developers at lists.vtigercrm.com
To: vtigercrm-developers at lists.vtigercrm.com
<vtigercrm-developers at lists.vtigercrm.com>
That's great :) Thanks for updating the solution.
With
Regards
Uma S
Vtiger Team
On Wed, Jun 18, 2014 at 8:04 PM, Sutharsan Jeganathan
<ajstharsan at gmail.com <mailto:ajstharsan at gmail.com>> wrote:
HI All
I have solved this problem with below two fixes
1) Removed the customfields from workflow email templates which hv
been deleted from layout manager. Thank you for this clue.
2) Wrong php executable location given in vtigercron.sh. That can be
my fault.
Thanks again for all of you
Regards
Sutharsan Jeganathan
On Tue, Jun 17, 2014 at 9:51 PM, Sutharsan Jeganathan
<ajstharsan at gmail.com <mailto:ajstharsan at gmail.com>> wrote:
Hi Uma
Thank you. Your comment can be a good reason for the workflow
failure.
Unfortunatly, I have removed all the custom fields I have in the
sales order workflow in email and tried it. But still no luck
My Cron returns below. I wonder whether anything wrong in this area
[CRON],"1403021043.87",http://powerfrm.lk/~powerfir/,Instance,
<http://192.185.77.182/%7Epowerfir/,Instance,>"2014-06-17
16:04:03","",[STARTS]
[CRON],"1403021043.87",http://powerfrm.lk/~powerfir/,Workflow,
<http://192.185.77.182/%7Epowerfir/,Workflow,>"2014-06-17
16:04:03","",[STARTS]
[CRON],"1403021043.87",http://powerfrm.lk/~powerfir/,Workflow,
<http://192.185.77.182/%7Epowerfir/,Workflow,>"2014-06-17
16:04:03","2014-06-17 16:04:03",[ENDS]
[INFO] RecurringInvoice - not ready to run as the time to run
again is not completed
[CRON],"1403021043.87",http://powerfrm.lk/~powerfir/,SendReminder,
<http://192.185.77.182/%7Epowerfir/,SendReminder,>"2014-06-17
16:04:03","",[STARTS]
[CRON],"1403021043.87",http://powerfrm.lk/~powerfir/,SendReminder,
<http://192.185.77.182/%7Epowerfir/,SendReminder,>"2014-06-17
16:04:03","2014-06-17 16:04:03",[ENDS]
[CRON],"1403021043.87",http://powerfrm.lk/~powerfir/,MailScanner, <http://192.185.77.182/%7Epowerfir/,MailScanner,>"2014-06-17
16:04:03","",[STARTS]
No mailbox configured for scanning!
[CRON],"1403021043.87",http://powerfrm.lk/~powerfir/,MailScanner, <http://192.185.77.182/%7Epowerfir/,MailScanner,>"2014-06-17
16:04:03","2014-06-17 16:04:03",[ENDS]
[CRON],"1403021043.87",http://powerfrm.lk/~powerfir/,Scheduled
<http://192.185.77.182/%7Epowerfir/,Scheduled>
Import,"2014-06-17 16:04:03","",[STARTS]
[CRON],"1403021043.87",http://powerfrm.lk/~powerfir/,Scheduled
<http://192.185.77.182/%7Epowerfir/,Scheduled>
Import,"2014-06-17 16:04:03","2014-06-17 16:04:03",[ENDS]
[CRON],"1403021043.87",http://powerfrm.lk/~powerfir/,Instance,
<http://192.185.77.182/%7Epowerfir/,Instance,>"2014-06-17
16:04:03","2014-06-17 16:04:03",[ENDS]
Appreciate your help
Thanks
Sutharsan Jeganathan
On Tue, Jun 17, 2014 at 3:06 PM, Uma S <uma.s at vtiger.com
<mailto:uma.s at vtiger.com>> wrote:
Hi,
This might be a case, have you created any custom field for
salesorder module? which is included in mail but deleted
from CRM. In which case this might break.
On Tue, Jun 17, 2014 at 10:26 AM, ajstharsan at gmail.com
<mailto:ajstharsan at gmail.com> <ajstharsan at gmail.com
<mailto:ajstharsan at gmail.com>> wrote:
Hi
Thanks,
I checked the table , the record is there and out going
server is already configured.
But the mail is not sent.
I am in 6.1
Is there any other place to check?
Sent from my HTC
----- Reply message -----
From: "Rishab K" <rishab.k at vtiger.com
<mailto:rishab.k at vtiger.com>>
To: <vtigercrm-developers at lists.vtigercrm.com
<mailto:vtigercrm-developers at lists.vtigercrm.com>>
Subject: [Vtigercrm-developers] Vtiger 6.1 Workflow send
email is not working
Date: Tue, Jun 17, 2014 09:55
Hello Sutharsan,
Send email task within workflows works fine for me.I
created a Workflow under salesorder module with conditions.
Step 1:Every save of record.
Step 2.Field value conditions
Step 3.Send email with respective fields pertaining to
respective field values.
As soon as I saved the invoice waited for 15 min as the
cron was setup for 15 min and then received the mail
with fields values.
One quick way to troubleshoot is to check the entry of
com_vtiger_workflowtask_queue of your databse, to see if
the entry for saved Salesorder record is created or not!!
Not to mention ,but you should have your Outgoing server
configured in the CRM.
Thanks
On Tue, Jun 17, 2014 at 8:27 AM, Sutharsan Jeganathan
<ajstharsan at gmail.com <mailto:ajstharsan at gmail.com>> wrote:
Hi
I can see the vtiger 6.1 with workflows working.
I have added the cron and it is also working.
But in a workflow under Sales order module, the
email is not sent. But within the same workflow
other tasks are fine, example updating fields.
I couldn't see any updates under workflow module
through SVN
Is this feature still pending?
Thanks
Sutharsan Jeganathan
_______________________________________________
http://www.vtiger.com/
_______________________________________________
http://www.vtiger.com/
--
With
Best Regards
Uma.S
Vtiger Team
_______________________________________________
http://www.vtiger.com/
_______________________________________________
http://www.vtiger.com/
--
With
Best Regards
Uma.S
Vtiger Team
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