[Vtigercrm-developers] Fwd: Re: Asterisk Connector & Asterisk 11

Vic Cekvenich vic.cvc at gmx.com
Sun Aug 17 22:05:21 GMT 2014



-------- Original Message --------
Subject: 	Re: [Vtigercrm-developers] Asterisk Connector & Asterisk 11
Date: 	Sat, 2 Aug 2014 19:52:58 -0400
From: 	vtiger at camden.net <vtiger at camden.net>
Reply-To: 	vtiger at camden.net, vtigercrm-developers at lists.vtigercrm.com
To: 	Rishab K <rishab.k at vtiger.com>, 
<vtigercrm-developers at lists.vtigercrm.com>, <support at zebrahosting.eu>



here is info you asked for

could you elaborate on "tell him that there is some issue for making 
calls to regular numbers like mobile, landline and fix for this will be 
given shortly" we tried entering another extension click to call 
resulted in same behavior (CRM EXT calls CRM EXT)

still see no data stream on agi.sh for inbound notifications, we see its 
listening on port 4573, but no data is passed to it


*
*
*
*
VtigerAsteriskConnector.properties:

/*
  * Copyright (C) www.vtiger.com <http://www.vtiger.com/>. All rights 
reserved.
  * @license Proprietary
  */

// Location where the application server will be running.
ServerIP   = 0.0.0.0
ServerPort = 8383
StorageDir = /var/www/html/vtiger/asterisk

//Location where the applications database files will be stored.
AsteriskAppDBPath = /tmp

// Asterisk Server Details
AsteriskServerIP   = 198.140.118.187
AsteriskServerPort = 5038
AsteriskUsername   = vtiger
AsteriskPassword   = 1q2w3e4

// Vtiger CRM URL
VtigerURL = http://localhost:8008/vtiger
VtigerSecretKey = 58654186453d748926d927


*nohup.webapp.20140729-03:11.out (350MB log created within minutes)*

1.2 million lines of this:

26183162 [Asterisk-Java ManagerConnection-0-Reader-0] WARN 
org.asteriskjava.manager.internal.EventBuilderImpl - Unable to set proper
ty 'connectedlinenum' to '0' on 
org.asteriskjava.manager.event.NewStateEvent: no setter. Please report 
athttp://jira.reucon.org/bro
wse/AJ
26183162 [Asterisk-Java ManagerConnection-0-Reader-0] INFO 
org.asteriskjava.manager.internal.EventBuilderImpl - No event class regis
tered for event type 'hanguprequest', attributes: 
{uniqueid=1406644080.15284, event=HangupRequest, privilege=call,all, 
channel=Local
/s at tc-maint-00001dc5;2}. Please report at http://jira.reucon.org/browse/AJ
26183163 [Asterisk-Java ManagerConnection-0-Reader-0] WARN 
org.asteriskjava.manager.internal.EventBuilderImpl - Unable to set proper
ty 'connectedlinename' to '0' on 
org.asteriskjava.manager.event.HangupEvent: no setter. Please report 
athttp://jira.reucon.org/brow
se/AJ
26183163 [Asterisk-Java ManagerConnection-0-Reader-0] WARN 
org.asteriskjava.manager.internal.EventBuilderImpl - Unable to set proper
ty 'connectedlinenum' to '0' on 
org.asteriskjava.manager.event.HangupEvent: no setter. Please report 
athttp://jira.reucon.org/brows
e/AJ
26183163 [Asterisk-Java ManagerConnection-3-Reader-0] INFO 
org.asteriskjava.manager.internal.EventBuilderImpl - No event class regis
tered for event type 'hanguprequest', attributes: 
{uniqueid=1406644080.15284, event=HangupRequest, privilege=call,all, 
channel=Local
/s at tc-maint-00001dc5;2}. Please report at http://jira.reucon.org/browse/AJ
26183163 [Asterisk-Java ManagerConnection-3-Reader-0] WARN 
org.asteriskjava.manager.internal.EventBuilderImpl - Unable to set proper
ty 'connectedlinename' to '0' on 
org.asteriskjava.manager.event.HangupEvent: no setter. Please report 
athttp://jira.reucon.org/brow
se/AJ
26183163 [Asterisk-Java ManagerConnection-3-Reader-0] WARN 
org.asteriskjava.manager.internal.EventBuilderImpl - Unable to set proper
ty 'connectedlinenum' to '0' on 
org.asteriskjava.manager.event.HangupEvent: no setter. Please report 
athttp://jira.reucon.org/brows
e/AJ
26183163 [Asterisk-Java ManagerConnection-3-Reader-0] INFO 
org.asteriskjava.manager.internal.EventBuilderImpl - No event class regis
tered for event type 'softhanguprequest', attributes: {cause=16, 
uniqueid=1406644080.15284, event=SoftHangupRequest, privilege=call,
all, channel=Local/s at tc-maint-00001dc5;2}. Please report at 
http://jira.reucon.org/browse/AJ
26183165 [Asterisk-Java ManagerConnection-2-Reader-0] INFO 
org.asteriskjava.manager.internal.EventBuilderImpl - No event class regis
tered for event type 'softhanguprequest', attributes: {cause=16, 
uniqueid=1406644080.15284, event=SoftHangupRequest, privilege=call,
all, channel=Local/s at tc-maint-00001dc5;2}. Please report at 
http://jira.reucon.org/browse/AJ
26183165 [Asterisk-Java ManagerConnection-2-Reader-0] WARN 
org.asteriskjava.manager.internal.EventBuilderImpl - Unable to set proper
ty 'connectedlinename' to '0' on 
org.asteriskjava.manager.event.HangupEvent: no setter. Please report 
athttp://jira.reucon.org/brow
se/AJ
26183165 [Asterisk-Java ManagerConnection-2-Reader-0] WARN 
org.asteriskjava.manager.internal.EventBuilderImpl - Unable to set proper
ty 'connectedlinenum' to '0' on 
org.asteriskjava.manager.event.HangupEvent: no setter. Please report 
athttp://jira.reucon.org/brows
e/AJ
26183165 [Asterisk-Java ManagerConnection-3-Reader-0] WARN 
org.asteriskjava.manager.internal.EventBuilderImpl - Unable to set proper
ty 'connectedlinename' to '0' on 
org.asteriskjava.manager.event.HangupEvent: no setter. Please report 
athttp://jira.reucon.org/brow
se/AJ
26183165 [Asterisk-Java ManagerConnection-3-Reader-0] WARN 
org.asteriskjava.manager.internal.EventBuilderImpl - Unable to set proper
ty 'connectedlinenum' to '0' on 
org.asteriskjava.manager.event.HangupEvent: no setter. Please report 
athttp://jira.reucon.org/brows
e/AJ
26183165 [Asterisk-Java ManagerConnection-1-Reader-0] INFO 
org.asteriskjava.manager.internal.EventBuilderImpl - No event class regis
tered for event type 'softhanguprequest', attributes: {cause=16, 
uniqueid=1406644080.15284, event=SoftHangupRequest, privilege=call,
all, channel=Local/s at tc-maint-00001dc5;2}. Please report at 
http://jira.reucon.org/browse/AJ
26183165 [Asterisk-Java ManagerConnection-1-Reader-0] WARN 
org.asteriskjava.manager.internal.EventBuilderImpl - Unable to set proper
ty 'connectedlinename' to '0' on 
org.asteriskjava.manager.event.HangupEvent: no setter. Please report 
athttp://jira.reucon.org/brow
se/AJ
26183165 [Asterisk-Java ManagerConnection-1-Reader-0] WARN 
org.asteriskjava.manager.internal.EventBuilderImpl - Unable to set proper
ty 'connectedlinenum' to '0' on 
org.asteriskjava.manager.event.HangupEvent: no setter. Please report 
athttp://jira.reucon.org/brows
e/AJ
26183166 [Asterisk-Java ManagerConnection-0-Reader-0] INFO 
org.asteriskjava.manager.internal.EventBuilderImpl - No event class regis
tered for event type 'softhanguprequest', attributes: {cause=16, 
uniqueid=1406644080.15284, event=SoftHangupRequest, privilege=call,
all, channel=Local/s at tc-maint-00001dc5;2}. Please report at 
http://jira.reucon.org/browse/AJ
26183166 [Asterisk-Java ManagerConnection-0-Reader-0] WARN 
org.asteriskjava.manager.internal.EventBuilderImpl - Unable to set proper
ty 'connectedlinename' to '0' on 
org.asteriskjava.manager.event.HangupEvent: no setter. Please report 
athttp://jira.reucon.org/brow
se/AJ
26183166 [Asterisk-Java ManagerConnection-0-Reader-0] WARN 
org.asteriskjava.manager.internal.EventBuilderImpl - Unable to set proper
ty 'connectedlinenum' to '0' on 
org.asteriskjava.manager.event.HangupEvent: no setter. Please report 
athttp://jira.reucon.org/brows
e/AJ



*nohup.webapp.20140802-17:26.out*

418 [main] INFO org.eclipse.jetty.server.Server - jetty-8.1.14.v20131031
1090 [main] INFO org.eclipse.jetty.webapp.StandardDescriptorProcessor - 
NO JSP Support for /, did not find org.apache.jasper.servlet
.JspServlet
1336 [main] INFO org.eclipse.jetty.server.AbstractConnector - Started 
SelectChannelConnector at 0.0.0.0:8383 
<http://SelectChannelConnector@0.0.0.0:8383/>
Aug 02, 2014 5:38:39 PM com.vtiger.apps.asterisk.webapp.helpers.b a
INFO: Outbound Call
Aug 02, 2014 5:38:39 PM com.vtiger.apps.asterisk.webapp.helpers.b a
INFO: Asterisk Login Successfull
Aug 02, 2014 5:38:39 PM com.vtiger.apps.asterisk.webapp.helpers.b a
INFO: Successfully Authenticated Vtiger Secret Key
756004 [qtp103996533-15] INFO 
org.asteriskjava.manager.internal.ManagerConnectionImpl - Connecting 
to198.140.118.187:5038 <http://198.140.118.187:5038/>
756176 [Asterisk-Java ManagerConnection-0-Reader-0] INFO 
org.asteriskjava.manager.internal.ManagerConnectionImpl - Connected via Ast
erisk Call Manager/1.3
756176 [Asterisk-Java ManagerConnection-0-Reader-0] WARN 
org.asteriskjava.manager.internal.ManagerConnectionImpl - Unsupported proto
col version 'Asterisk Call Manager/1.3'. Use at your own risk.
757208 [Asterisk-Java ManagerConnection-0-Reader-0] INFO 
org.asteriskjava.manager.internal.ManagerReaderImpl - Terminating reader th
read: No more lines available: null
757208 [qtp103996533-15] INFO 
org.asteriskjava.manager.internal.ManagerConnectionImpl - Closing socket.
Aug 02, 2014 5:38:40 PM com.vtiger.apps.asterisk.webapp.c.b a
SEVERE: null
org.asteriskjava.manager.AuthenticationFailedException: Authentication 
failed
         at 
org.asteriskjava.manager.internal.ManagerConnectionImpl.doLogin(ManagerConnectionImpl.java:578)
         at 
org.asteriskjava.manager.internal.ManagerConnectionImpl.login(ManagerConnectionImpl.java:438)
         at 
org.asteriskjava.manager.internal.ManagerConnectionImpl.login(ManagerConnectionImpl.java:423)
         at 
org.asteriskjava.manager.DefaultManagerConnection.login(DefaultManagerConnection.java:294)
         at com.vtiger.apps.asterisk.webapp.a.a.a(Unknown Source)
         at com.vtiger.apps.asterisk.webapp.c.b.a(Unknown Source)
         at com.vtiger.apps.asterisk.webapp.c.b.doPost(Unknown Source)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:688)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:770)
         at 
org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:684)
         at 
org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:501)
         at 
org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:137)
         at 
org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:557)
         at 
org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:231)
         at 
org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1086)
         at 
org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:428)
         at 
org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:193)
         at 
org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1020)
         at 
org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:135)
         at 
org.eclipse.jetty.server.handler.HandlerList.handle(HandlerList.java:52)
         at 
org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:116)
         at org.eclipse.jetty.server.Server.handle(Server.java:370)
         at 
org.eclipse.jetty.server.AbstractHttpConnection.handleRequest(AbstractHttpConnection.java:494)
         at 
org.eclipse.jetty.server.AbstractHttpConnection.headerComplete(AbstractHttpConnection.java:971)
         at 
org.eclipse.jetty.server.AbstractHttpConnection$RequestHandler.headerComplete(AbstractHttpConnection.java:1033)
         at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:644)
         at 
org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:235)
         at 
org.eclipse.jetty.server.AsyncHttpConnection.handle(AsyncHttpConnection.java:82)
         at 
org.eclipse.jetty.io.nio.SelectChannelEndPoint.handle(SelectChannelEndPoint.java:667)
         at 
org.eclipse.jetty.io.nio.SelectChannelEndPoint$1.run(SelectChannelEndPoint.java:52)
         at 
org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:608)
         at 
org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:543)
         at java.lang.Thread.run(Thread.java:745)

Aug 02, 2014 5:38:44 PM com.vtiger.apps.asterisk.webapp.helpers.b a
INFO: Outbound Call
Aug 02, 2014 5:38:44 PM com.vtiger.apps.asterisk.webapp.helpers.b a
INFO: Asterisk Login Successfull
Aug 02, 2014 5:38:44 PM com.vtiger.apps.asterisk.webapp.helpers.b a
INFO: Successfully Authenticated Vtiger Secret Key
760663 [qtp103996533-12] INFO 
org.asteriskjava.manager.internal.ManagerConnectionImpl - Connecting 
to198.140.118.187:5038 <http://198.140.118.187:5038/>
760685 [Asterisk-Java ManagerConnection-1-Reader-0] INFO 
org.asteriskjava.manager.internal.ManagerConnectionImpl - Connected via Ast
erisk Call Manager/1.3



*manager.conf*

[vtiger]
secret = 1q2w3e4
deny=0.0.0.0/0.0.0.0 <http://0.0.0.0/0.0.0.0>
permit=127.0.0.1/255.255.255.0 <http://127.0.0.1/255.255.255.0>
permit=198.140.116.0/255.255.255.0 <http://198.140.116.0/255.255.255.0>
permit=10.128.0.0/255.128.0.0 <http://10.128.0.0/255.128.0.0>
read = 
system,call,log,verbose,command,agent,user,config,command,dtmf,reporting,cdr,dialplan,originate
write = 
system,call,log,verbose,command,agent,user,config,command,dtmf,reporting,cdr,dialplan,originate
writetimeout = 5000



*extensions_custom.conf*

[vtiger]
exten => _X.,1,Agi(agi://0.0.0.0/incoming.agi <http://0.0.0.0/incoming.agi>)


------------------------------------------------------------------------
*From*: "Rishab K" <rishab.k at vtiger.com>
*Sent*: Saturday, August 02, 2014 9:27 AM
*To*: vtiger at camden.net, vtigercrm-developers at lists.vtigercrm.com, 
support at zebrahosting.eu
*Subject*: Re: [Vtigercrm-developers] Asterisk Connector & Asterisk 11

I have attached the snapshots of the configuration that is done in 
Asterisk, Vtiger Connector in

  * VtigerAsteriskConnector/conf/VtigerAsteriskConnector.properties
  * /etc/asterisk/manager.conf
  * /etc/asterisk/extensions.conf




On Sat, Aug 2, 2014 at 6:37 PM, Akshath T.A <akshath.t at vtiger.com 
<mailto:akshath.t at vtiger.com>> wrote:

    Rishab,

    I have attached the snapshots of the configuration that is done in
    Asterisk, Vtiger Connector and FreePBX. Please inform customer about
    this and tell him that there is some issue for making calls to
    regular numbers like mobile, landline and fix for this will be given
    shortly.

    ( please confirm with uma when will this changes be given ?)




    On Sat, Aug 2, 2014 at 5:33 PM, Rishab K <rishab.k at vtiger.com
    <mailto:rishab.k at vtiger.com>> wrote:




        On Sat, Aug 2, 2014 at 5:25 PM, Zebra Hosting
        <support at zebrahosting.eu <mailto:support at zebrahosting.eu>> wrote:

            Could you please post your setups/snapshots  and possible
            solutions also here (without the PW of course)

            I am still struggling with the exact same setup and did not
            even get it working as far as you did.


            Bastiaan Houtkooper
            Zebra Hosting



>             On 2 aug. 2014, at 07:31, Rishab K <rishab.k at vtiger.com
>             <mailto:rishab.k at vtiger.com>> wrote:
>
>             Hi,
>
>             Can we have the following information,so that we can track
>             down the issue you are facing:
>
>             1. Vtiger Connector log files .
>             2. *VtigerAsteriskConnector.properties* file snapshot.
>             3. Asterisk *manager.conf* snapshot.
>             4. Asterisk *extension.conf* snapshot.
>
>             Along with this can we have access to your Asterisk Server.
>
>
>             On Sat, Aug 2, 2014 at 1:44 AM, vtiger at camden.net
>             <mailto:vtiger at camden.net> <vtiger at camden.net
>             <mailto:vtiger at camden.net>> wrote:
>
>
>                 hello, thanks in advance for your help, is the
>                 Asterisk Connector for 6.1 compatible with Asterisk 11
>
>                 I have
>
>                 PhP 5.4
>                 Asterisk 11
>                 AMI 1.3
>                 FreePBX 2.11
>                 Vtiger 6.1
>
>
>                 when I click to call out of Vtiger my extension rings,
>                 when I pick up it tries to connect the call to its
>                 self (am am sent to my own busy VM, rather than number
>                 clicked on)
>
>                 when I watch data from webapp.sh its says
>
>                 unsupported Asterisk Call Manager/1.3 use at own risk
>                 No event class registered for event type 'fullybooted'
>                 Successfully logged in
>                 Determined Asterisk version: Asterisk 1.6
>                 Sending call originate request to asterisk
>                 Context:from-internal
>                 From: 101 -> To: XXXXXXXXXX  //where XXXXXXXXXX = the
>                 number clicked in vtiger
>                 Outgoing Call Response: Success
>                 Asterisk Response: Originate successfully queued
>
>                 then I get a lot of
>
>                 Unable to set property 'connectedlinenum'
>
>
>                 I have Activa for Asterisk install and click to call
>                 from outlook works fine, so I know its not a calling
>                 commands from the AMI that is a probelm... yes I have
>                 shut this down to make sure it was not interfering
>                 with the vtiger connector
>
>
>                 I get absolutely nothing in vtiger on a inbound
>                 attempt, no pop-up, I dont see any data viewing the
>                 webapp.sh
>
>                 I have seen in post the connector is for 1.8, but also
>                 seen it should work with 11, no info on what AMI version
>
>
>                 any help would be appreciated
>
>
>
>
>
>
>                 _______________________________________________
>                 http://www.vtiger.com/
>
>
>             _______________________________________________
>             http://www.vtiger.com/


            _______________________________________________
            http://www.vtiger.com/





-------------- next part --------------
_______________________________________________
http://www.vtiger.com/


More information about the vtigercrm-developers mailing list