[Vtigercrm-developers] Fwd: Change password procedure does not work optimally

[Vic Cekvenich]

-------- Original Message --------
Subject: 	[Vtigercrm-developers] Change password procedure does not work 
optimally
Date: 	Tue, 1 Jul 2014 09:15:08 +0200
From: 	socialboostdk <socialboostdk at gmail.com>
Reply-To: 	vtigercrm-developers at lists.vtigercrm.com
To: 	vtigercrm-developers at lists.vtigercrm.com 
<vtigercrm-developers at lists.vtigercrm.com>



When a user requests a new password, I've noticed to problems:

1) The user HAS to be able to remember both username + email (which is 
not likely in all cases, ie. it should be enough to remember one of them 
or it should be possible to retrieve the username using email also).

2) The URL to reset password is broken in gmail.

The first about username + email I think is self-explanatory, but the 
URL to reset needs a little further explanation.

Basically the URL consists of the domain, "shorturl.php" and an ID.

In the ID there is often (always?) a period (".") in, which breaks the 
string in gmail.

Ie. when I click the URL i get a very ugly "Link you have used is 
invalid or has expired. ." notification back.

If i instead copy the whole string (incl the part on the right of the 
period (".")) then it works.

So, my suggestion would be to simply avoid having period (".") in the ID 
all together?


An example mail would be:

Hi christian,
This email was sent to you as you submitted the request to change 
password for Simply CRM.
Please follow this link to reset your password.

http://vtiger.campgain.com.com/shorturl.php?id=53b25ba49a6658.87162670

Thanks,
VTiger CRM
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