[Vtigercrm-developers] V6 Beta HelpDesk / Workflow Bug

Vikas Jain vikas at vtiger.com
Mon Aug 19 11:29:36 UTC 2013


Daniel/Richard,

Here is the trac ticket with the solution
http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/7748

On 16 August 2013 00:52, Richard Hills - Technologywise <richard at tw.co.nz>wrote:

> Custom workflow function.
>
> Daniel Thompson <developingdanny at gmail.com> wrote:
>>
>>  Did you fire Invoke Custom function or just created a new task > as
>> email.
>>
>>
>> On 15 August 2013 11:19, Richard Hills - TechnologyWise <richard at tw.co.nz
>> > wrote:
>>
>>>  I have tested this and also received no workflow mail with the default
>>> setup.
>>>
>>> I tried a couple of mail servers and confirmed no mail was being sent
>>> out.
>>>
>>> I edited the workflow and setup my own conditions and this worked fine.
>>>
>>> Have not checked logs however if you link through a trac ticket to the
>>> mailing list I will add anything I can tomorrow.
>>>
>>>
>>>
>>> On 15/08/13 21:15, Daniel Thompson wrote:
>>>
>>>   Hi,
>>>
>>>  The Workflows for HelpDesk Invoke functions do not seem to work.
>>>
>>>  I've created a ticket that was linked to me, clicked save and I did not
>>> get an email to say my ticket has been created.
>>>
>>>  My Outgoing mail server is set up correctly as I received my email to
>>> say so.
>>>
>>> Regards
>>>
>>>  Danny
>>>
>>>
>>> _______________________________________________http://www.vtiger.com/
>>>
>>>
>>>
>>> _______________________________________________
>>> http://www.vtiger.com/
>>>
>>
>> ------------------------------
>>
>> http://www.vtiger.com/
>>
>>
> --
> Sent from my Android phone with K-9 Mail. Please excuse my brevity.
>
> _______________________________________________
> http://www.vtiger.com/
>



-- 
Regards
Vikas
Vtiger Team
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