[Vtigercrm-developers] V6 Beta HelpDesk / Workflow Bug

[Daniel Thompson]

Trying this out now


On 19 August 2013 12:29, Vikas Jain <vikas at vtiger.com> wrote:

> Daniel/Richard,
>
> Here is the trac ticket with the solution
> http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/7748
>
> On 16 August 2013 00:52, Richard Hills - Technologywise <richard at tw.co.nz>wrote:
>
>> Custom workflow function.
>>
>> Daniel Thompson <developingdanny at gmail.com> wrote:
>>>
>>>  Did you fire Invoke Custom function or just created a new task > as
>>> email.
>>>
>>>
>>> On 15 August 2013 11:19, Richard Hills - TechnologyWise <
>>> richard at tw.co.nz> wrote:
>>>
>>>>  I have tested this and also received no workflow mail with the
>>>> default setup.
>>>>
>>>> I tried a couple of mail servers and confirmed no mail was being sent
>>>> out.
>>>>
>>>> I edited the workflow and setup my own conditions and this worked fine.
>>>>
>>>> Have not checked logs however if you link through a trac ticket to the
>>>> mailing list I will add anything I can tomorrow.
>>>>
>>>>
>>>>
>>>> On 15/08/13 21:15, Daniel Thompson wrote:
>>>>
>>>>   Hi,
>>>>
>>>>  The Workflows for HelpDesk Invoke functions do not seem to work.
>>>>
>>>>  I've created a ticket that was linked to me, clicked save and I did
>>>> not get an email to say my ticket has been created.
>>>>
>>>>  My Outgoing mail server is set up correctly as I received my email to
>>>> say so.
>>>>
>>>> Regards
>>>>
>>>>  Danny
>>>>
>>>>
>>>> _______________________________________________http://www.vtiger.com/
>>>>
>>>>
>>>>
>>>> _______________________________________________
>>>> http://www.vtiger.com/
>>>>
>>>
>>> ------------------------------
>>>
>>> http://www.vtiger.com/
>>>
>>>
>> --
>> Sent from my Android phone with K-9 Mail. Please excuse my brevity.
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
>
> --
> Regards
> Vikas
> Vtiger Team
>
> _______________________________________________
> http://www.vtiger.com/
>
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