[Vtigercrm-developers] Mail Manager issues

Stefan Warnat ich at stefanwarnat.de
Wed Jun 20 13:00:31 PDT 2012


Hello!

I think you have recalculate the permissions in the settings?

If it doesn't solve the problem check the permissions settings.
I also had the permission Exception in the past. My Problem was, that 
newer PHP Version couldn't handle the profile permissions form.

I have wrote about the problem and the solution at 
http://vtiger.stefanwarnat.de/2012/04/26/vtiger-doesnt-save-privileges-in-profiles/

I hope, that was your problem.

Stefan

Am 20.06.2012 21:51, schrieb James Purdy:
> Hello all,
>
> I'm seeing a strange issue with the Mail Manager module, it has only
> cropped up recently.
>
> Whenever any user, even admin, tries to send via Mail Manager to any
> contact or to a written email address, the operation fails.  vtiger
> writes the following into the errorlog:
>
> --error--
> PHP Fatal error:  Uncaught exception 'WebServiceException' with message
> 'Permission to perform the operation is denied for name' in
> /var/www/vtigercrm/include/Webservices/VtigerWebserviceObject.php:50
> Stack trace:
> #0 /var/www/vtigercrm/include/Webservices/Utils.php(427):
> VtigerWebserviceObject::fromName(Object(PearDatabase), NULL)
> #1 /var/www/vtigercrm/include/utils/EmailTemplate.php(55):
> vtws_getModuleHandlerFromName(NULL, Object(Users))
> #2 /var/www/vtigercrm/include/utils/EmailTemplate.php(169):
> EmailTemplate->process()
> #3 /var/www/vtigercrm/include/utils/CommonUtils.php(2154):
> EmailTemplate->getProcessedDescription()
> #4
> /var/www/vtigercrm/modules/MailManager/src/controllers/MailController.php(142):
> getMergedDescription('<p>??bl;ah</p>?', '1', NULL)
> #5 /var/www/vtigercrm/modules/MailManager/index.php(43):
> MailManager_MailController->process(Object(MailManager_Request))
> #6 /var/www/vtigercrm/modules/MailManager/index.php(59):
> MailManager_IndexController->process(Object(MailManager_Request))
> #7 /var/www/vtigercrm/include/Ajax/ in
> /var/www/vtigercrm/include/Webservices/VtigerWebserviceObject.php on
> line 50, referer: ...
> --end error--
>
> Has anyone else seen this?  If WebService is going to throw an
> exception, why would the calling code not be wrapped in a try { ... }
> catch { ... } ?
>
> Have I stumbled across a bug?
>


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