[Vtigercrm-developers] Migrate From 5.2 to 5.3 - Postpone Call does not work

Nicolas Larcipretti niclarcipretti at gmail.com
Wed Apr 25 07:42:08 PDT 2012


Bad patches, no donuts for you!! lol

Cheers

2012/4/25 Peter Dimov <phdimov at gmail.com>

> Thanks Nicolas,
>
> We actually did the other way around. Database is fine. We bolted it on a
> clean set of 5.3 files.
>
> Something with the patches went rogue.
>
> Thank you for your replies
>
> PD
>
>
> On Wed, Apr 25, 2012 at 7:21 AM, Nicolas Larcipretti <
> niclarcipretti at gmail.com> wrote:
>
>> Oh, important thing to ask, did you check if you database was updated
>> too? Generaly, they update the db schemas and this tends to mess up some
>> modules. My advice, create a new install in some other computer, point your
>> old vtiger to the new database created by this new install and check if the
>> module works properly. If yes, your problem lieson your "hot" db, so you'll
>> have to reinstall it.
>>
>> Cheers
>>
>> Nicolas
>>
>>
>> 2012/4/25 Nicolas Larcipretti <niclarcipretti at gmail.com>
>>
>>> And what about the owners and groups?
>>>
>>> 2012/4/24 Peter Dimov <phdimov at gmail.com>
>>>
>>>> Hi,
>>>>
>>>> The folders are 775 and files are 644
>>>>
>>>>
>>>> On Tue, Apr 24, 2012 at 7:18 PM, Nicolas Larcipretti <
>>>> niclarcipretti at gmail.com> wrote:
>>>>
>>>>> Hi,
>>>>>
>>>>> That's exactlty why I ask you about the permissions, maybe you shuold
>>>>> check the module's folder permission as a first resort.
>>>>>
>>>>> Cheers
>>>>>
>>>>> 2012/4/24 Peter Dimov <phdimov at gmail.com>
>>>>>
>>>>>>  Hi Nicolas,
>>>>>>
>>>>>> All the other components of the CRM work with no issues. Just the
>>>>>> postpone calls errors out
>>>>>>
>>>>>> P
>>>>>>
>>>>>> On Tue, Apr 24, 2012 at 6:15 AM, Nicolas Larcipretti <
>>>>>> niclarcipretti at gmail.com> wrote:
>>>>>>
>>>>>>> Have you check the files permission and the database connection?
>>>>>>>
>>>>>>> 2012/4/23 Peter Dimov <phdimov at gmail.com>
>>>>>>>
>>>>>>>> Hello,
>>>>>>>>
>>>>>>>> I migrated our vtiger from 5.2 to 5.3 and now when you are on your
>>>>>>>> calendar and try to postpone calls on save it brings you to a white page
>>>>>>>> and says
>>>>>>>>
>>>>>>>> Sorry! Attempt to access restricted file.
>>>>>>>>
>>>>>>>> If you create a new call and postpone that one it works.
>>>>>>>>
>>>>>>>> Do you have any ideas why it would do that?
>>>>>>>>
>>>>>>>> --
>>>>>>>> Best Regards,
>>>>>>>>
>>>>>>>> Petar Dimov
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> _______________________________________________
>>>>>>>> http://www.vtiger.com/
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> _______________________________________________
>>>>>>> http://www.vtiger.com/
>>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Best Regards,
>>>>>>
>>>>>> Petar Dimov
>>>>>>
>>>>>>
>>>>>>
>>>>>> _______________________________________________
>>>>>> http://www.vtiger.com/
>>>>>>
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> http://www.vtiger.com/
>>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> Best Regards,
>>>>
>>>> Petar Dimov
>>>>
>>>>
>>>>
>>>> _______________________________________________
>>>> http://www.vtiger.com/
>>>>
>>>
>>>
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
>
> --
> Best Regards,
>
> Petar Dimov
>
>
>
> _______________________________________________
> http://www.vtiger.com/
>
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