[Vtigercrm-developers] Migrate From 5.2 to 5.3 - Postpone Call does not work

[Peter Dimov]

Thanks Nicolas,

We actually did the other way around. Database is fine. We bolted it on a
clean set of 5.3 files.

Something with the patches went rogue.

Thank you for your replies

PD

On Wed, Apr 25, 2012 at 7:21 AM, Nicolas Larcipretti <
niclarcipretti at gmail.com> wrote:

> Oh, important thing to ask, did you check if you database was updated too?
> Generaly, they update the db schemas and this tends to mess up some
> modules. My advice, create a new install in some other computer, point your
> old vtiger to the new database created by this new install and check if the
> module works properly. If yes, your problem lieson your "hot" db, so you'll
> have to reinstall it.
>
> Cheers
>
> Nicolas
>
>
> 2012/4/25 Nicolas Larcipretti <niclarcipretti at gmail.com>
>
>> And what about the owners and groups?
>>
>> 2012/4/24 Peter Dimov <phdimov at gmail.com>
>>
>>> Hi,
>>>
>>> The folders are 775 and files are 644
>>>
>>>
>>> On Tue, Apr 24, 2012 at 7:18 PM, Nicolas Larcipretti <
>>> niclarcipretti at gmail.com> wrote:
>>>
>>>> Hi,
>>>>
>>>> That's exactlty why I ask you about the permissions, maybe you shuold
>>>> check the module's folder permission as a first resort.
>>>>
>>>> Cheers
>>>>
>>>> 2012/4/24 Peter Dimov <phdimov at gmail.com>
>>>>
>>>>>  Hi Nicolas,
>>>>>
>>>>> All the other components of the CRM work with no issues. Just the
>>>>> postpone calls errors out
>>>>>
>>>>> P
>>>>>
>>>>> On Tue, Apr 24, 2012 at 6:15 AM, Nicolas Larcipretti <
>>>>> niclarcipretti at gmail.com> wrote:
>>>>>
>>>>>> Have you check the files permission and the database connection?
>>>>>>
>>>>>> 2012/4/23 Peter Dimov <phdimov at gmail.com>
>>>>>>
>>>>>>> Hello,
>>>>>>>
>>>>>>> I migrated our vtiger from 5.2 to 5.3 and now when you are on your
>>>>>>> calendar and try to postpone calls on save it brings you to a white page
>>>>>>> and says
>>>>>>>
>>>>>>> Sorry! Attempt to access restricted file.
>>>>>>>
>>>>>>> If you create a new call and postpone that one it works.
>>>>>>>
>>>>>>> Do you have any ideas why it would do that?
>>>>>>>
>>>>>>> --
>>>>>>> Best Regards,
>>>>>>>
>>>>>>> Petar Dimov
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> _______________________________________________
>>>>>>> http://www.vtiger.com/
>>>>>>>
>>>>>>
>>>>>>
>>>>>> _______________________________________________
>>>>>> http://www.vtiger.com/
>>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Best Regards,
>>>>>
>>>>> Petar Dimov
>>>>>
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> http://www.vtiger.com/
>>>>>
>>>>
>>>>
>>>> _______________________________________________
>>>> http://www.vtiger.com/
>>>>
>>>
>>>
>>>
>>> --
>>> Best Regards,
>>>
>>> Petar Dimov
>>>
>>>
>>>
>>> _______________________________________________
>>> http://www.vtiger.com/
>>>
>>
>>
>
> _______________________________________________
> http://www.vtiger.com/
>



-- 
Best Regards,

Petar Dimov
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