[Vtigercrm-developers] Migrate From 5.2 to 5.3 - Postpone Call does not work

[Nicolas Larcipretti]

Oh, important thing to ask, did you check if you database was updated too?
Generaly, they update the db schemas and this tends to mess up some
modules. My advice, create a new install in some other computer, point your
old vtiger to the new database created by this new install and check if the
module works properly. If yes, your problem lieson your "hot" db, so you'll
have to reinstall it.

Cheers

Nicolas

2012/4/25 Nicolas Larcipretti <niclarcipretti at gmail.com>

> And what about the owners and groups?
>
> 2012/4/24 Peter Dimov <phdimov at gmail.com>
>
>> Hi,
>>
>> The folders are 775 and files are 644
>>
>>
>> On Tue, Apr 24, 2012 at 7:18 PM, Nicolas Larcipretti <
>> niclarcipretti at gmail.com> wrote:
>>
>>> Hi,
>>>
>>> That's exactlty why I ask you about the permissions, maybe you shuold
>>> check the module's folder permission as a first resort.
>>>
>>> Cheers
>>>
>>> 2012/4/24 Peter Dimov <phdimov at gmail.com>
>>>
>>>>  Hi Nicolas,
>>>>
>>>> All the other components of the CRM work with no issues. Just the
>>>> postpone calls errors out
>>>>
>>>> P
>>>>
>>>> On Tue, Apr 24, 2012 at 6:15 AM, Nicolas Larcipretti <
>>>> niclarcipretti at gmail.com> wrote:
>>>>
>>>>> Have you check the files permission and the database connection?
>>>>>
>>>>> 2012/4/23 Peter Dimov <phdimov at gmail.com>
>>>>>
>>>>>> Hello,
>>>>>>
>>>>>> I migrated our vtiger from 5.2 to 5.3 and now when you are on your
>>>>>> calendar and try to postpone calls on save it brings you to a white page
>>>>>> and says
>>>>>>
>>>>>> Sorry! Attempt to access restricted file.
>>>>>>
>>>>>> If you create a new call and postpone that one it works.
>>>>>>
>>>>>> Do you have any ideas why it would do that?
>>>>>>
>>>>>> --
>>>>>> Best Regards,
>>>>>>
>>>>>> Petar Dimov
>>>>>>
>>>>>>
>>>>>>
>>>>>> _______________________________________________
>>>>>> http://www.vtiger.com/
>>>>>>
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> http://www.vtiger.com/
>>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> Best Regards,
>>>>
>>>> Petar Dimov
>>>>
>>>>
>>>>
>>>> _______________________________________________
>>>> http://www.vtiger.com/
>>>>
>>>
>>>
>>> _______________________________________________
>>> http://www.vtiger.com/
>>>
>>
>>
>>
>> --
>> Best Regards,
>>
>> Petar Dimov
>>
>>
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.vtigercrm.com/pipermail/vtigercrm-developers/attachments/20120425/0322faca/attachment.html